PKT For M1 Regular
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Questions and Answers
- 1.
What is full form of CCCU_ ?
- A.
Critical case care unit
- B.
Critical customer care unit
- C.
Critical complaint care unit
Correct Answer
B. Critical customer care unitExplanation
The full form of CCCU_ is "Critical customer care unit". This unit is responsible for handling and resolving critical customer complaints and issues. They provide specialized care and support to ensure customer satisfaction and address any urgent concerns.Rate this question:
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- 2.
What is full form of TRAI ?
- A.
Telephone Regulatory Authority of India
- B.
Telecom Regulatory Authority of India
Correct Answer
B. Telecom Regulatory Authority of IndiaExplanation
TRAI stands for Telecom Regulatory Authority of India. This organization is responsible for regulating and overseeing the telecommunications industry in India. They ensure fair competition, protect consumer interests, and promote the growth and development of the telecom sector in the country.Rate this question:
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- 3.
What is minimum amount we can pay through m-pesa ?
- A.
25
- B.
35
- C.
45
Correct Answer
A. 25Explanation
The minimum amount that can be paid through m-pesa is 25.Rate this question:
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- 4.
What is toll free number for mobile insurance as per new update ?
- A.
18001216660
- B.
18001023748
- C.
18009002001
Correct Answer
A. 18001216660Explanation
The toll-free number for mobile insurance as per the new update is 18001216660.Rate this question:
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- 5.
What is minimum amount of mini cash loan ?
- A.
10000
- B.
100000
- C.
1000
Correct Answer
C. 1000Explanation
The minimum amount of mini cash loan is 1000. This means that the smallest amount of money that can be borrowed as a mini cash loan is 1000.Rate this question:
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- 6.
When do High Risk customer gets call for collections ?
- A.
- 6 DPD
- B.
8 DPD
- C.
- 4 DPD
Correct Answer
A. - 6 DPDExplanation
High-risk customers are typically contacted for collections when they have reached a 6-day past due (DPD) status. This indicates that they have not made their payment within the agreed-upon timeframe and are at a higher risk of defaulting on their payment. By contacting them at this stage, the company can remind them of their outstanding payment and work towards resolving the issue before it escalates further.Rate this question:
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- 7.
What is TAT for payment update at Cash@POS ?
- A.
Next Day
- B.
Same Day
- C.
Instant
Correct Answer
B. Same DayExplanation
The correct answer is "Same Day." This means that the TAT (Turnaround Time) for payment update at Cash@POS is within the same day. This implies that any payments made at Cash@POS will be updated and processed on the same day they are made, ensuring prompt and efficient payment processing.Rate this question:
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- 8.
What is annuity ?
- A.
Late payment
- B.
EMI
- C.
Monthly Payment
Correct Answer
C. Monthly PaymentExplanation
An annuity refers to a series of equal payments made at regular intervals, usually monthly. Therefore, the correct answer is "Monthly Payment" as it accurately describes the concept of an annuity. An annuity can be used for various purposes such as retirement planning or loan repayments, where a fixed amount is paid regularly over a specific period of time.Rate this question:
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- 9.
When can customer foreclose the mini cash loan ?
- A.
After 8 months
- B.
After 6 months
- C.
After 5 months
Correct Answer
B. After 6 monthsExplanation
A customer can foreclose the mini cash loan after 6 months. This means that they have the option to repay the loan in full before the agreed-upon loan term is completed. This allows the customer to settle the loan earlier than expected, potentially saving on interest payments.Rate this question:
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- 10.
Which amount shows in mobile application ?
- A.
Delinquent Amount
- B.
Due Amount
- C.
Late Charges
Correct Answer
B. Due AmountExplanation
The amount that shows in the mobile application is the Due Amount. This is the amount that the user is required to pay by a certain date. It represents the outstanding balance that needs to be cleared. The Delinquent Amount refers to the amount that is overdue and has not been paid, while Late Charges are additional fees imposed for not paying the due amount on time.Rate this question:
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Sep 29, 2017Quiz Created by
Tabrez
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