Period 4 Front End Quiz

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Quizzes Created: 11 | Total Attempts: 35,951
Questions: 10 | Attempts: 1,629

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The Front End Quiz is required for all cashiers. The questions cover register procedures.

• 1.

If the five-digit PLU number for bleach is 26216, what six digits should be entered to ring up a case of bleach?

Explanation
The given question asks for the six digits that should be entered to ring up a case of bleach, based on the given five-digit PLU number for bleach which is 26216. Since the PLU number for bleach is 26216, it is logical to assume that adding a digit at the end, such as 1, would indicate a case of bleach. Therefore, the six digits that should be entered to ring up a case of bleach is 262161.

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• 2.

Resale customers are tax exempt

• A.

If they show you their driverâ€™s license

• B.

If they have a card or phone number set up as tax exempt

• C.

If they tell you they are a business

• D.

If they have a business card

B. If they have a card or phone number set up as tax exempt
Explanation
The correct answer is if they have a card or phone number set up as tax exempt. This means that customers who have a card or phone number registered as tax exempt can be exempted from paying taxes when making a resale purchase. This system allows for a streamlined process as the customer's tax exempt status is already verified and set up in the system. Other options such as showing a driver's license, telling that they are a business, or having a business card may not necessarily indicate tax exempt status.

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• 3.

If, after multiple tries, a customer’s debit card cannot be read by the card reader, what should you do?

• A.

Enter the card number manually

• B.

Ask for another form of payment

• C.

Take the card and throw it away

B. Ask for another form of payment
Explanation
If a customer's debit card cannot be read by the card reader after multiple tries, it is recommended to ask for another form of payment. This is because the card reader is unable to read the card, indicating a potential issue with the card or the reader itself. Asking for another form of payment ensures that the transaction can be completed successfully and avoids any inconvenience or delay for the customer.

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• 4.

To purchase beer, wine, or liquor, a customer must be ___________years old.

21
Explanation
To purchase beer, wine, or liquor, a customer must be 21 years old. This is because the legal drinking age in many countries, including the United States, is 21. This age restriction is in place to ensure that individuals have reached a certain level of maturity and responsibility before consuming alcohol, as it can have negative effects on underage individuals. By setting the drinking age at 21, it is believed that it reduces the likelihood of alcohol-related accidents, health issues, and other problems among young people.

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• 5.

When processing a WIC transaction, which form of ID should you ask to see?

• A.

No ID is necessary

• B.

• C.

An government ID

• D.

WIC Identification Folder

D. WIC Identification Folder
Explanation
When processing a WIC transaction, the form of ID that should be asked to see is the WIC Identification Folder. This is because the WIC program requires participants to have a specific identification folder that contains their personal information and eligibility status for the program. This folder serves as the official identification for WIC transactions and ensures that only eligible individuals can receive WIC benefits.

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• 6.

When should you ask for ID on credit card?

• A.

If the card is not signed

• B.

If you suspect it is a fraudulent card

• C.

If the signature on the card does not match the signature on the screen

• D.

All of the above

D. All of the above
Explanation
The correct answer is "All of the above" because asking for ID on a credit card is necessary in all three situations mentioned. If the card is not signed, it is important to ask for ID to ensure the person using the card is the rightful owner. If there is suspicion of a fraudulent card, asking for ID can help verify the identity of the user. Similarly, if the signature on the card does not match the signature on the screen, asking for ID can help confirm the identity of the cardholder. Therefore, in all these scenarios, it is appropriate to ask for ID on a credit card.

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• 7.

If a customer buying alcohol products looks under ___________years old, we should ask for identification.

35
Explanation
If a customer buying alcohol products looks under 35 years old, we should ask for identification. This is because in many countries, including the United States, the legal drinking age is 21. Therefore, if a customer appears to be under 35, it is important to verify their age and ensure that they are legally allowed to purchase alcohol.

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• 8.

If the register asks for additional information for a check, which of the following pieces of information need to be written on the check in the “crosshair”?

• A.

Store #

• B.

My Initials

• C.

Expiration Date

• D.

• E.

All of the above

E. All of the above
Explanation
When the register asks for additional information for a check, all of the following pieces of information need to be written on the check in the "crosshair": Store #, My Initials, Expiration Date, and Driver's License #.

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• 9.

Smart & Final prefers that you ring up products by

• A.

Bar code/UPC

• B.

Price

• C.

PLU number

A. Bar code/UPC
Explanation
Smart & Final prefers that you ring up products by bar code/UPC because it is the most efficient and accurate method of scanning and recording product information at the point of sale. Bar codes/UPCs are unique identifiers assigned to each product, allowing for quick and easy retrieval of pricing and inventory data. This method eliminates the need for manual entry of prices or PLU numbers, reducing the chances of errors and speeding up the checkout process.

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• 10.

TRUE or FALSE: If the customer’s EBT card cannot be swiped through the card reader, the cashier is allowed to enter the number manually.

• A.

True

• B.

False

A. True
Explanation
If the customer's EBT card cannot be swiped through the card reader, the cashier is allowed to enter the number manually. This means that if the card is not working or the card reader is not functioning properly, the cashier has the authority to manually input the EBT card number to complete the transaction.

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• Current Version
• Jan 03, 2024
Quiz Edited by
ProProfs Editorial Team
• Apr 08, 2013
Quiz Created by
Smartu

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