Period 4 Front End Quiz

10 Questions | Total Attempts: 1596

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Period Quizzes & Trivia

The Front End Quiz is required for all cashiers. The questions cover register procedures.


Questions and Answers
  • 1. 
    If the five-digit PLU number for bleach is 26216, what six digits should be entered to ring up a case of bleach?
  • 2. 
    Resale customers are tax exempt
    • A. 

      If they show you their driver’s license

    • B. 

      If they have a card or phone number set up as tax exempt

    • C. 

      If they tell you they are a business

    • D. 

      If they have a business card

  • 3. 
    If, after multiple tries, a customer’s debit card cannot be read by the card reader, what should you do?
    • A. 

      Enter the card number manually

    • B. 

      Ask for another form of payment

    • C. 

      Take the card and throw it away

  • 4. 
    To purchase beer, wine, or liquor, a customer must be ___________years old. 
  • 5. 
    When processing a WIC transaction, which form of ID should you ask to see?
    • A. 

      No ID is necessary

    • B. 

      A valid Driver’s License

    • C. 

      An government ID

    • D. 

      WIC Identification Folder

  • 6. 
    When should you ask for ID on credit card?
    • A. 

      If the card is not signed

    • B. 

      If you suspect it is a fraudulent card

    • C. 

      If the signature on the card does not match the signature on the screen

    • D. 

      All of the above

  • 7. 
    If a customer buying alcohol products looks under ___________years old, we should ask for identification. 
  • 8. 
    If the register asks for additional information for a check, which of the following pieces of information need to be written on the check in the “crosshair”?
    • A. 

      Store #

    • B. 

      My Initials

    • C. 

      Expiration Date

    • D. 

      Driver's License #

    • E. 

      All of the above

  • 9. 
    Smart & Final prefers that you ring up products by
    • A. 

      Bar code/UPC

    • B. 

      Price

    • C. 

      PLU number

  • 10. 
    TRUE or FALSE: If the customer’s EBT card cannot be swiped through the card reader, the cashier is allowed to enter the number manually.
    • A. 

      True

    • B. 

      False

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