Cashier Test: Are You Ready To Be A Cashier?

Explanation
The amount of change that will be given back to the customer is $3.45. This can be calculated by subtracting the order total from the amount given by the customer: $10.32 - $6.87 = $3.45.

Explanation
If the customer gives $100.00 for a total order of $2.06, the change to be given back is the difference between the amount given and the order total. Therefore, the amount of change to be given back is $97.94.

Explanation
To calculate the change you need to give to the customer, follow these steps:
Start with the total bill amount: $38.66
Subtract the amount the customer wants to apply to her credit card: $38.66 - $20.00 = $18.66
Subtract that amount from the $20 cash the customer handed you: $20 - $18.66 = $1.34
So, you will give the customer $1.34 in change.

Explanation
It is important for the cashier to give the customer coins first before giving out the bill because it allows the customer to count the coins and ensure that the correct amount has been given. This also helps to avoid any confusion or potential mistakes in the transaction. Additionally, giving coins first allows the customer to easily store them away before receiving the bill, making it more convenient for them.

Explanation
One for the store and one for the customer.

Explanation
In order to verify the age of a young person buying beer, you would need their ID card as proof of their legal age. This is necessary to ensure that the person is of legal drinking age and to comply with laws and regulations regarding the sale of alcohol. Money is required for the purchase, but the ID card is needed first to confirm eligibility.

Explanation
When faced with a customer query that cannot be solved, it is best to direct the customer to your supervisor. This is because the supervisor is likely to have more knowledge or authority to handle complex or unresolved issues. By involving the supervisor, the customer can receive the necessary assistance or guidance to resolve their query, ensuring a better customer experience.

Explanation
The customer's total bill is $16.85 and he gives the cashier $20. To determine how much change should be returned, we subtract the total bill from the amount given by the customer. Therefore, the cashier should return $3.15.

Explanation
The answer is "No" because typically, an employee meal is provided in designated areas or a specific employee dining room within the restaurant. It is not usually allowed for employees to have their meals anywhere in the restaurant as it may disrupt the regular customer experience and cause inconvenience.

Explanation
Greeting the customer at the counter is a positive example of customer service because it shows a welcoming and friendly approach towards the customer. It creates a positive first impression and makes the customer feel valued and acknowledged. This action demonstrates attentiveness and a willingness to assist the customer, which are important aspects of good customer service. Interacting with other customers at the same time may be distracting and give the impression of neglecting the current customer. Using the phone while dealing with the customer can be seen as rude and unprofessional, as it indicates a lack of focus and attention towards the customer's needs.