Payroll 101: Best Practices And Compliance

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1. Which one of these is a step to provide excellent customer service?

Explanation

Putting yourself in the person's shoes is a step to provide excellent customer service because it allows you to empathize with the customer and understand their perspective. By doing so, you can better address their concerns, provide appropriate solutions, and ensure their satisfaction. This step helps in building a positive relationship with the customer and enhancing their overall experience.

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About This Quiz
Payroll Quizzes & Trivia

This test will demonstrate your knowledge of the Payroll 101 training session. You must pass with a score of 80% or better to pass and complete... see morethe course. see less

2. Each employee must complete a W4.

Explanation

Each employee must complete a W4 form that identifies their withholding status and number of exemptions.

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3. Which one is not a year-end activity?

Explanation

The correct answer is "Check employee bank accounts." This is not a year-end activity because it is a regular task that should be done throughout the year to ensure accurate and timely payment to employees. Year-end activities typically involve tasks such as printing W2's, cleaning up data in the payroll system, and reviewing audit reports to ensure compliance and accuracy in financial records.

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4. The Common Law Test should be used to determine how to classify an employee.

Explanation

The Common Law Test should be used to determine how to classify employees. The employer’s determination affects the entire relationship between the employer and the worker.

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5. Which one is NOT a type of supplemental wages?

Explanation

Holiday pay is not a type of supplemental wages.

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6. Types of garnishments are creditor garnishments, student loans, and mortgage deductions.

Explanation

Mortgage deductions are not a type of garnishment.

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7. Supplemental wages must be taxed at a higher federal income tax rate of 25%.

Explanation

Supplemental wages must be taxed at a higher federal income tax rate (flat 25%) than regular wages. Some states have a higher rate as well.

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8. ____ # of states do not withhold income taxes from wages earned.

Explanation

All but nine states (Alaska, Florida, Nevada, New Hampshire, South Dakota, Tennessee, Texas, Washington, and Wyoming) require employers to withhold income tax from employee’s wages.

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9. Each state does not have a mandated pay frequency that is the minimum frequency by which employers must pay its employees.  

Explanation

Each state does have a mandated pay frequency that is the minimum frequency by which employers must pay its employees

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10. Supplemental wages paid in excess of $1 Mil must be taxed at ___%?

Explanation

Supplemental wages paid in excess of $1 million must be taxed at a rate of 35%.

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Which one of these is a step to provide excellent customer service?
Each employee must complete a W4.
Which one is not a year-end activity?
The Common Law Test should be used to determine how to classify an...
Which one is NOT a type of supplemental wages?
Types of garnishments are creditor garnishments, student loans, and...
Supplemental wages must be taxed at a higher federal income tax rate...
____ # of states do not withhold income taxes from wages earned.
Each state does not have a mandated pay frequency that is the...
Supplemental wages paid in excess of $1 Mil must be taxed at ___%?
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