Oss Emea Trading Exam
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What is the contact chat channel for the OSS EMEA Trading Team?
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USC_OSS_Zurich
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USC_Trad_Global_EMEA
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OSS_USC_EMEACorp
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USC_OSS_EMEATrad
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Please answer all questions.
Passing mark is 80%.
Exam time is unlimited.
Use your GPN for the Name field.
Contact your Team Leader or Deputy for the password.
Your score will be automatically sent to a mailbox once you finish the exam.
Quiz Preview
- 2.
Are USC agents allowed to remote onto a trading customer’s machine?
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Yes.
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No.
Correct Answer
A. No. -
- 3.
What information is MANDATORY in all tickets sent to the OSS EMEA Corporate Team?
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Workstation ID.
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Customers contact details (phone / desk location).
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Description of the Incident.
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Any troubleshooting that was carried out.
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All of the above.
Correct Answer
A. All of the above. -
- 4.
What are the operating hours of the OSS EMEA Trading Team (local Zurich Time)?
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6:30 am - 8:00 pm.
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6:00 am - 8:00 pm.
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9:00 am - 5:00 pm.
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None of the above.
Correct Answer
A. None of the above. -
- 5.
Is the USC allowed to remote into a machine supported by the OSS EMEA Trading Team?
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Yes.
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No.
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Only with approval from a Deputy or Team Leader.
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Only with approval from OSS.
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All of the above.
Correct Answer
A. No. -
- 6.
What business group does the OSS EMEA Trading Team provide support to?
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FICC.
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Equities.
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Both of the above.
Correct Answer
A. Both of the above. -
- 7.
Do they provide Out of Hours Support?
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Yes.
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No.
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Only on prior arrangement.
Correct Answer
A. Only on prior arrangement. -
- 8.
What support changes does OSS EMEA Trading make following an Infrastructure weekend?
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They provide support after working hours to assist with the infrastructure changes.
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They come into the office earlier on Monday morning.
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They come into the office on the weekend to assist with support and changes.
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All of the above.
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None of the above.
Correct Answer
A. They come into the office earlier on Monday morning. -
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Current Version
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Mar 21, 2022Quiz Edited by
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Mar 13, 2009Quiz Created by
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