Oss Emea Trading Exam

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1. What is the contact chat channel for the OSS EMEA Trading Team?

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About This Quiz
Oss Emea Trading Exam - Quiz

Please answer all questions. Passing mark is 80%. Exam time is unlimited. Use your GPN for the Name field. Contact your Team Leader or Deputy for the password. Your score will be automatically sent to a mailbox once you finish the exam.

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What first name or nickname would you like us to use?

You may optionally provide this to label your report, leaderboard, or certificate.

2. Are USC agents allowed to remote onto a trading customer’s machine?

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3. What information is MANDATORY in all tickets sent to the OSS EMEA Corporate Team?

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4. What are the operating hours of the OSS EMEA Trading Team (local Zurich Time)?

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5. Is the USC allowed to remote into a machine supported by the OSS EMEA Trading Team?

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6. What business group does the OSS EMEA Trading Team provide support to?

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7. Do they provide Out of Hours Support?

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8. What support changes does OSS EMEA Trading make following an Infrastructure weekend?

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What is the contact chat channel for the OSS EMEA Trading Team?
Are USC agents allowed to remote onto a trading customer’s machine?
What information is MANDATORY in all tickets sent to the OSS EMEA...
What are the operating hours of the OSS EMEA Trading Team (local...
Is the USC allowed to remote into a machine supported by the OSS...
What business group does the OSS EMEA Trading Team provide support to?
Do they provide Out of Hours Support?
What support changes does OSS EMEA Trading make following an...
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