A+ Certification : 5.0 Installing, Configuring, And Optimizing Oss(Essentials)

1. How do you start the Disk Defragmenter program in Windows 2000?

Start -> Settings -> Control Panel -> Disk Defragmenter

Start -> Programs -> Accessories -> Disk Defragmenter

Start -> Programs -> Accessories -> System Tools -> Disk Defragmenter

None of the above.

To start the Disk Defragmenter program in Windows 2000, you need to go to the Start menu, then navigate to Programs, Accessories, and finally System Tools. From there, you can select the Disk Defragmenter option to open the program.

Explanation

To start the Disk Defragmenter program in Windows 2000, you need to go to the Start menu, then navigate to Programs, Accessories, and finally System Tools. From there, you can select the Disk Defragmenter option to open the program.

2. You've successfully completed an upgrade to Windows 2000 Professional. Several days later, you add your old printer, using the driver that originally came with it. Now the printer, which has never had a problem, won't print. What do you need to do to fix the problem?

Older printers are often not compatible with Windows 2000. You may need to replace the printer.

Your printer driver is out of date. Contact the vendor or visit its website for an updated driver.

Uninstall, and then reinstall the printer using the original driver.

None of the above.

When installing a printer, or any hardware device for that matter, you must always be sure to have an updated driver. Many device problems originate with out-of-date hardware drivers.

Explanation

When installing a printer, or any hardware device for that matter, you must always be sure to have an updated driver. Many device problems originate with out-of-date hardware drivers.

3. The name of the swap file is _____________ in Windows 2000/XP.

SWAPFILE.SYS

PAGEFILE.SYS

SWAPPINGFILE.SYS

PAGINGFILE.SYS

The name of the virtual memory swap file is PAGEFILE.SYS

Explanation

The name of the virtual memory swap file is PAGEFILE.SYS

4. The ____________ is hard-drive space in which idle pieces of programs are placed, while other active parts of programs are kept in or swapped into main memory.

Swap file

Location file

Temporary file

Program file

A swap file is a file used for virtual memory. It is where the information that was swapped from main memory resides on the hard disk. It's also referred to as a page file or paging file.

Explanation

A swap file is a file used for virtual memory. It is where the information that was swapped from main memory resides on the hard disk. It's also referred to as a page file or paging file.

5. Where is the best place to find Windows hardware compatibility information?

Windows manuals

Hardware manuals

Microsoft website

Manufacturer's website

Although D might seem like a good answer (and you might find the information), the best (and most current) place to find hardware compatibility information for Windows is the Microsoft Hardware Compatibility List on the Microsoft website.

Explanation

Although D might seem like a good answer (and you might find the information), the best (and most current) place to find hardware compatibility information for Windows is the Microsoft Hardware Compatibility List on the Microsoft website.

6. Plug and Play includes a troubleshooting wizard on which operating system?

Windows 95

Windows 98

Windows NT

Windows 2000

The Add New Hardware Wizard in Windows 2000/XP can also be used to add new hardware and update drivers for existing hardware.

Explanation

The Add New Hardware Wizard in Windows 2000/XP can also be used to add new hardware and update drivers for existing hardware.

7. What is the first step when installing Windows onto a system that doesn't already have a functioning operating system?

Formatting

Partitioning

Redirecting

Installing the OS

New disk drives or PCs with no OS need to have two critical functions performed on them before they can be used: partitioning and formatting.

Explanation

New disk drives or PCs with no OS need to have two critical functions performed on them before they can be used: partitioning and formatting.

8. Which of the following is not a possible upgrade?

Windows 98 to Windows XP

Windows Me to Windows 2000

Windows 2000 to Windows XP

Windows NT to Windows 2000

Because Windows Me was released after Windows 2000, the Setup program doesn't know about the particulars of Windows Me and therefore can't upgrade.

Explanation

Because Windows Me was released after Windows 2000, the Setup program doesn't know about the particulars of Windows Me and therefore can't upgrade.

9. Which utility that comes with Windows 2000 Professional is used to create an image of an existing computer for network installation?

Ghost

Sysprep

Sysimage

RIS

The sysprep utility comes with Windows 2000 Professional (and Windows XP), and is used to make an image of a computer. Ghost is a third-party utility made by Norton. Sysimage is not a known Windows utility, and RIS only comes with Server operating systems.

Explanation

The sysprep utility comes with Windows 2000 Professional (and Windows XP), and is used to make an image of a computer. Ghost is a third-party utility made by Norton. Sysimage is not a known Windows utility, and RIS only comes with Server operating systems.

10. Which version of Windows does not come with a disk-defragmentation utility?

9x

NT

2000

XP

Windows NT does not come with a version of either DEFRAG or Disk Defragmenter. All other versions of Windows include some kind of disk-defragmentation utility.

Explanation

Windows NT does not come with a version of either DEFRAG or Disk Defragmenter. All other versions of Windows include some kind of disk-defragmentation utility.

11. Where do Windows 2000 and Windows XP keep the disk cache settings?

WIN.INI

SYSTEM.INI

Registry

REGEDIT.EXE

The settings for LargeSystemCache are located in the Windows Registry.

Explanation

The settings for LargeSystemCache are located in the Windows Registry.

12. If you have 256MB of RAM in a Windows 2000 machine, what is the minimum recommended size for the swap file?

128MB

256MB

384MB

512MB

The minimum recommended swap-file size under Windows 2000 is 1.5 times the amount of physical RAM.

Explanation

The minimum recommended swap-file size under Windows 2000 is 1.5 times the amount of physical RAM.

13. Which of the following methods correctly adds new hardware to a Windows 2000 system if Plug and Play does not work? (Select all that apply.)

Exit to a command prompt and use the software that came with the device to run the installation.

Choose Start -> Settings -> Control Panel and then double-click the Add/Remove Hardware icon.

On the Desktop, double-click the My Computer icon, double-click the Control Panel icon, and then double-click the Add/Remove Hardware icon.

Plug and Play will automatically detect new hardware and install the proper software. If it is not successful, you can use the Add/Remove Hardware Wizard.

Explanation

Plug and Play will automatically detect new hardware and install the proper software. If it is not successful, you can use the Add/Remove Hardware Wizard.

Submit

14. You have a computer running Windows 98 that you want to upgrade to a more current operating system. It is a Pentium 166 with 128MB of RAM and has 2GB of free hard disk space. Which of the following can you upgrade to?

Windows 2000 only

Windows XP only

Both Windows 2000 and Windows XP

You cannot upgrade to Windows 2000 or Windows XP

With the hardware in your system, you can upgrade only to Windows 2000. Windows XP requires at least a 233MHz processor.

Explanation

With the hardware in your system, you can upgrade only to Windows 2000. Windows XP requires at least a 233MHz processor.

15. Which of the following is not a common location for Windows temporary files?

C:\TEMP

C:\WINDOWS\TEMP

C:\TMP

None of the above.

All of the listed options are common places where Windows temporary files are located.

Explanation

All of the listed options are common places where Windows temporary files are located.

16. In Windows XP, where can you check to see the location of where your temporary files are being stored?

System control panel, Advance tab, Environment Variables button

System control panel, Advance tab, Temporary Files button

System control panel, Advance tab, Windows XP Temp Files button

Your temp files are always in the same directory in Windows XP

In Windows XP, you can check the location of where your temporary files are being stored by accessing the System control panel. From there, you need to navigate to the Advance tab and click on the Environment Variables button. This will allow you to view and modify the variables related to your system's environment, including the location of the temporary files.

Explanation

In Windows XP, you can check the location of where your temporary files are being stored by accessing the System control panel. From there, you need to navigate to the Advance tab and click on the Environment Variables button. This will allow you to view and modify the variables related to your system's environment, including the location of the temporary files.

17. The program that performs an upgrade from Windows 9x to Windows 2000 is called ___________.

INSTALL.BAT

SETUP.EXE

WINNT.EXE

WINNT32.EXE

The program that performs an upgrade from Windows 9x to Windows 2000 in WINNT.EXE. To upgrade from a 32-bit OS such as Windows NT, you would use WINNT32.EXE.

Explanation

The program that performs an upgrade from Windows 9x to Windows 2000 in WINNT.EXE. To upgrade from a 32-bit OS such as Windows NT, you would use WINNT32.EXE.

18. Which of the following is/are performed by formatting the hard drive? (Choose all that apply.)

Formatting lays down magnetic tracks in concentric circles.

The tracks are split into pieces of 512 bytes called sectors.

Formatting creates a File Allocation Table that contains information about the location of files.

Formatting does all of the listed processes.

Explanation

Formatting does all of the listed processes.

Submit

19. Which of the following operations requires a system reboot? (Select all that apply.)

Increasing the swap-file size in Windows 2000

Decreasing the swap-file size in Windows 2000

Increasing the swap-file size in Windows XP

Decreasing the swap-file size in Windows XP

Windows 2000 and XP require a reboot only when you decrease the size of the swap file.

Explanation

Windows 2000 and XP require a reboot only when you decrease the size of the swap file.

Submit