What Do You Know About Proxibid Company? Trivia Quiz

50 Questions

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What Do You Know About Proxibid Company? Trivia Quiz

What do you know about Proxibid Company? It is one of the companies that connect sellers and buyers of extremely expensive items such as antiques so as to enable them to meet their needs. This quiz is to help us gauge where your comfort level is pertaining to Proxibid applications and website. Give it a try and share your score with us.


Questions and Answers
  • 1. 
    All of the following can be used to locate auctions on Proxibid, EXCEPT:
    • A. 

      Webcast auctions button

    • B. 

      Companies link

    • C. 

      All Auctions link

    • D. 

      Help

    • E. 

      Calendar

  • 2. 
    Online only auctions are also called what?
    • A. 

      Live and Pre-Bid

    • B. 

      Webcast

    • C. 

      Timed

    • D. 

      Extended Auctions

  • 3. 
    To access and bid on a live auction you DO NOT have to do which of the following?
    • A. 

      Log in

    • B. 

      Register for the auction

    • C. 

      Select Enter Live webcast

    • D. 

      Select view only

  • 4. 
    True or False, If a new Auction House finds our site & decides to create an account, they can then access the Auctionbuilder & post-auction.
    • A. 

      True

    • B. 

      False

  • 5. 
    To bid in a live webcast auction you must: (select all that apply)
    • A. 

      Have java installed

    • B. 

      Have a stable internet connection

    • C. 

      Be registered & approved for the auction

    • D. 

      Log in view only

    • E. 

      Have Internet Explorer installed

  • 6. 
    • A. 

      Tracking

    • B. 

      Pre-bids

    • C. 

      My Lots

    • D. 

      My Invoices

    • E. 

      My profile

  • 7. 
    • A. 

      Java Test

    • B. 

      Frequently Asked Questions

    • C. 

      Download for Internet Explorer

    • D. 

      MyProxibid login

    • E. 

      Email Customer Support link

  • 8. 
    True or False, You can find a link to Proxibid's Terms and Conditions by scrolling to the bottom of the website.
    • A. 

      True

    • B. 

      False

  • 9. 
    • A. 

      Info Tab

    • B. 

      Help Tab

    • C. 

      All auctions

    • D. 

      Bottom of the Proxibid homepage

  • 10. 
    • A. 

      Link on Help page

    • B. 

      Home page

    • C. 

      Contact Us Page

    • D. 

      Bidder Account

  • 11. 
    True or False, If a bidder asks, you should take their credit card number over the phone.
    • A. 

      True

    • B. 

      False

  • 12. 
    When casing a call, the Proxibid's casing standards request you gather all of the following EXCEPT:
    • A. 

      Opportunity Name or Account Name

    • B. 

      Subject

    • C. 

      Description

    • D. 

      Bidder's Username

    • E. 

      Bidder's internet browser

  • 13. 
    • A. 

      Launch/Follow-Up

    • B. 

      Launch Schedule

    • C. 

      Bidder Crit

    • D. 

      Winning Bidder Report

  • 14. 
    • A. 

      Auctioneer account

    • B. 

      AuctionBuilder

    • C. 

      Applet Launcher

    • D. 

      Application Start Page

  • 15. 
    • A. 

      Upload catalog

    • B. 

      Delete Catalog

    • C. 

      Reorder Catalog

    • D. 

      Upload Images

  • 16. 
    True or False, Client audio is run by the auctioneer calling into Support.
    • A. 

      True

    • B. 

      False

  • 17. 
    After an auction has finished the status must be changed to:
    • A. 

      Pending

    • B. 

      Invoiced

    • C. 

      Disabled

    • D. 

      Closed

    • E. 

      Reconciled

  • 18. 
    True or False, When reconciling an auction the auctioneer can change a lot from sold onsite to sold online but not from sold online to sold onsite.
    • A. 

      True

    • B. 

      False

  • 19. 
    The master winning bidder's list includes:  (select all that apply)
    • A. 

      Bid History of each lot

    • B. 

      Auction Statistics

    • C. 

      Bidder Contact Information

    • D. 

      Bidder Credit Card Information

  • 20. 
    The bidder automation tool is used to:
    • A. 

      Automatically accept or decline bidders permanently from specific auction houses

    • B. 

      Black Flag bidders

    • C. 

      Automatically accept or decline bidders for a specific event

    • D. 

      Automatically create invoices

  • 21. 
    On the pending registrations calender, what color represents 10 or more pending registrations?
    • A. 

      Green

    • B. 

      Yellow

    • C. 

      Red

  • 22. 
    A non-threatening account in the fraud tool, is NOT associated by their what:
    • A. 

      Credit card

    • B. 

      Shipping Address

    • C. 

      Name

    • D. 

      IP address

    • E. 

      Phone Number

  • 23. 
    Black flags are placed because:
    • A. 

      Bidder has created a problem for the auctioneer

    • B. 

      Bidder has filed a dispute or complaint

    • C. 

      Bidder has not paid an invoice

    • D. 

      They have registered for too many auctions in one day

  • 24. 
    • A. 

      Bidder is complaining against the auction house for shipping, damaged goods or items not received

    • B. 

      Bidder has been black flagged or non-payment issues

    • C. 

      Terms and conditions not clear when they registered

    • D. 

      The auction got moved to a different date

  • 25. 
    The auction Listing is the page where you go to change the status of the auction, true or false?
    • A. 

      True

    • B. 

      False

  • 26. 
    Pre-bids can be removed once the live auction has begun, true or false?
    • A. 

      True

    • B. 

      False

  • 27. 
    To reset their password, a bidder must know:
    • A. 

      Their security question

    • B. 

      The last auction they participated in

    • C. 

      The billing address on file

    • D. 

      The phone number on file

  • 28. 
    • A. 

      Bank letter

    • B. 

      CC Verify

    • C. 

      Deposit by Wire Transfer

    • D. 

      Experian Credit Check

  • 29. 
    • A. 

      Bidder log in

    • B. 

      Create Account

    • C. 

      Contact us

    • D. 

      Get Started link on homepage footer

    • E. 

      Auctioneer login

  • 30. 
    True or False: When using Internet Explorer, bidders need to watch for the IE security bar and download the file in order to finish logging into an auction.
    • A. 

      True

    • B. 

      False

  • 31. 
    When supporting an auction, you should try to contact them to ensure that they have set their auction to live & completed their testbid how far in advance of the auction?
    • A. 

      1 day

    • B. 

      1 hour

    • C. 

      30 minutes

    • D. 

      10 minutes

    • E. 

      Don't contact the auction house

  • 32. 
    Can a bidder leave a "pre-bid" once the live auction has begun?
    • A. 

      Yes

    • B. 

      No

    • C. 

      What is a pre-bid?

  • 33. 
    • A. 

      Auction will only run online, no live bidding

    • B. 

      Live, real-time auction and allows bidder to send bids to the auction floor

    • C. 

      Bids that will be submitted on behalf of the bidder by auto-bidding for them

    • D. 

      Not sure what it means, but the icon is cool

  • 34. 
    • A. 

      By clicking on Bid Live when auction is in progress

    • B. 

      By clicking View Only when auction is in progress

    • C. 

      By clicking on the Catalog

    • D. 

      They have to register to watch

  • 35. 
    • A. 

      Operator onsite sets up microphone and launches from their location

    • B. 

      Onsite person contacts Proxibid via cell phone or landline

    • C. 

      Proxibid agent launches Speedera Launcher

    • D. 

      What is remote audio?

  • 36. 
    • A. 

      From the AppletLauncher

    • B. 

      From the lot list tab

    • C. 

      On Tools tab and click the "Launch Test bid" button

    • D. 

      On the Participants tab

    • E. 

      Support always submits testbid to Operator

  • 37. 
    • A. 

      Go to Downloads in the AuctionBuilder

    • B. 

      Proxibid's Help page link for latest version of Java

    • C. 

      Go to Microsoft website for Java download

    • D. 

      What is Java?

  • 38. 
    ALL of the following statements are true EXCEPT: 
    • A. 

      Lot #s cannot have letters in them

    • B. 

      Lot # cannot have special characters or spaces

    • C. 

      Lot #'s can have 1-15 characters

    • D. 

      Recommended size for images is 1024 x 768

  • 39. 
    All of the following are acceptable internet connections EXCEPT:
    • A. 

      Hard-Lined

    • B. 

      Satellite

    • C. 

      Wireless High-Speed Network

    • D. 

      Mobile broadband devices (air-card)

  • 40. 
    If you had to run an auction, where would you (Proxibid) go to launch an auction?
    • A. 

      AuctionBuilder

    • B. 

      AppletLauncher

    • C. 

      Catalog

    • D. 

      Launch Application in Admin

  • 41. 
    If an auction house calls in after they have already uploaded their images and they are not showing, what are some possible causes?  (select all that apply)
    • A. 

      File image is too large

    • B. 

      Images do not match lot numbers or do not match image names in the catalog

    • C. 

      Active X not installed

    • D. 

      When catalog was uploaded, alternate images were not selected

    • E. 

      Internet Explorer not installed

  • 42. 
    ALL of the following are possible reasons for catalog errors EXCEPT: 
    • A. 

      Hard returns in the catalog

    • B. 

      Not saved as a CSV

    • C. 

      Lot numbers are alphanumeric

    • D. 

      Duplicate lot #s

    • E. 

      Blank fields

  • 43. 
    • A. 

      The auction house specifies an ending time for each lot.

    • B. 

      Bidding is extended for 5 minutes if a bid is placed within the last 5 minutes of the lot ending.

    • C. 

      Proxibid does not offer extended bidding.

    • D. 

      Bidding is extended for 10 minutes after the posted auction end time.

    • E. 

      Bid left on a lot before the auction begins

  • 44. 
    To run the Proxibid Auctioneer Application you must have (2 answers):
    • A. 

      Java installed

    • B. 

      Registered for an auction

    • C. 

      A stable internet connection

    • D. 

      Pre-bidding enabled

  • 45. 
    In this scenario, a timed auction has already started and the auction house wants to use staggered end times ending every 2 minutes.  How would you handle this?
    • A. 

      Have client re-upload their catalog

    • B. 

      We can't do this because the auction has already started.

    • C. 

      As an Admin, you can edit the catalog & select special options in the catalog generator

    • D. 

      Staggered end times are not available

  • 46. 
    Support: What types of issues should be included in During Auction notes when you are assigned as the Support rep for an auction? 
    • A. 

      Audio/Video

    • B. 

      Internet Connection

    • C. 

      Emergency Takeover

    • D. 

      Bids/Prebids not being represented

    • E. 

      All of the Above

  • 47. 
    Support: If you are on another call when you are scheduled to make a launch or follow-up call to an auction house, you should…
    • A. 

      Hang up the current call and make your call out to the auction house on time

    • B. 

      Pass the Launch/ Follow-up call off to an available representative

    • C. 

      Put in your launch/follow-up notes that you were on the phone when you were supposed to make the call

    • D. 

      Make the launch/follow-up call as soon as you are done with your current call

  • 48. 
    Which of the following issues would you create a Complaint for? (select all that apply) 
    • A. 

      Items not received

    • B. 

      Non-paying bidder

    • C. 

      Why do I have a black flag?

    • D. 

      Shipping questions

    • E. 

      Damaged items

  • 49. 
    • A. 

      Bidder has not participated in an auction in 3 months

    • B. 

      Multiple bidder accounts created

    • C. 

      Bidder request

    • D. 

      Linked to a fraudulent or black flagged account

    • E. 

      Bidder was rude to an auction house

  • 50. 
    • A. 

      Stream Test in Admin

    • B. 

      AppletLauncher in the AuctionBuilder

    • C. 

      Live Streaming Test in AuctionBuilder

    • D. 

      Audio/Video player in the Bidder application

    • E. 

      From Proxibid's Help page