1.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
Where is the text from?
A. 
A message from a business to a current client
B. 
An advertisement for a new business service
C. 
An email from one business worker to another
D. 
A newspaper article about a new business’s success
2.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
The text says that
A. 
We can provide you with: a professional home address.
B. 
We can provide you with: a professional business address.
C. 
D. 
3.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."Staff in the text is mentioned as
A. 
B. 
C. 
D. 
4.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."The customer in the text is being told to ask about
A. 
B. 
C. 
D. 
5.
"Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
Which of the following is not included in the Basic Office deal?
A. 
B. 
A mail-forwarding service
C. 
D. 
A telephone-answering service
6.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
What is the main objective of the message?
A. 
B. 
C. 
D. 
7.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"In the text, the workshop is mentioned as
A. 
B. 
C. 
D. 
8.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"The message is from
A. 
B. 
C. 
D. 
9.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"In the text, Helen is being asked to pass on the thanks to
A. 
B. 
C. 
D. 
10.
"Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
What can be implied about the workshop?
A. 
All the delegates were staff from the same office.
B. 
It included several talks.
C. 
D. 
Motivation was the only topic discussed