T O E I C Reading Quiz

1. "Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."
The text says that

We can provide you with: a professional home address.

We can provide you with: a professional business address.

Both

None

The text states that Rebus Virtual Office World can provide a professional business address. There is no mention of a professional home address being offered. Therefore, the correct answer is "We can provide you with: a professional business address."

Explanation

The text states that Rebus Virtual Office World can provide a professional business address. There is no mention of a professional home address being offered. Therefore, the correct answer is "We can provide you with: a professional business address."

2. "Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."

Staff in the text is mentioned as

Polite and friendly

Rude and aggressive

Mean and lazy

None of these

The text states that the staff at Rebus Virtual Office World is "polite and friendly." This implies that they are courteous and kind in their interactions with customers.

Explanation

The text states that the staff at Rebus Virtual Office World is "polite and friendly." This implies that they are courteous and kind in their interactions with customers.

3. "Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals." Where is the text from?

A message from a business to a current client

An advertisement for a new business service

An email from one business worker to another

A newspaper article about a new business’s success

The given text is an advertisement for a new business service. It promotes Rebus Virtual Office World's Basic Office Deal, which offers the setup of a virtual office with a professional image and assistance in handling calls and mail. The text also mentions the option of a Premier Office Deal for a more personalized approach. This information is typical of an advertisement aimed at attracting potential customers to avail of the services offered by the business.

Explanation

The given text is an advertisement for a new business service. It promotes Rebus Virtual Office World's Basic Office Deal, which offers the setup of a virtual office with a professional image and assistance in handling calls and mail. The text also mentions the option of a Premier Office Deal for a more personalized approach. This information is typical of an advertisement aimed at attracting potential customers to avail of the services offered by the business.

4. "Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
In the text, Helen is being asked to pass on the thanks to

Doctor Anne

Doctor Fred

Doctor Friedman

None of these

In the given text, Anne is expressing her gratitude for the workshop and specifically mentions Doctor Friedman's talk on staff motivation. She asks Helen to pass on her thanks to Doctor Friedman, indicating that he is the person she wants to thank. Therefore, the correct answer is Doctor Friedman.

Explanation

In the given text, Anne is expressing her gratitude for the workshop and specifically mentions Doctor Friedman's talk on staff motivation. She asks Helen to pass on her thanks to Doctor Friedman, indicating that he is the person she wants to thank. Therefore, the correct answer is Doctor Friedman.

5. "Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
The message is from

Anne

Anna

Jack

Helen

The correct answer is Anne because the message is signed by Anne and she refers to the workshop and meeting that took place.

Explanation

The correct answer is Anne because the message is signed by Anne and she refers to the workshop and meeting that took place.

6. "Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."

Which of the following is not included in the Basic Office deal?

A polite receptionist

A mail-forwarding service

A professional address

A telephone-answering service

The Basic Office deal includes a professional address, a telephone-answering service, and a polite receptionist. However, it does not include a mail-forwarding service. This means that while Rebus Virtual Office World can handle mail for the business, they do not offer the option of forwarding mail and messages to the business owner's home address.

Explanation

The Basic Office deal includes a professional address, a telephone-answering service, and a polite receptionist. However, it does not include a mail-forwarding service. This means that while Rebus Virtual Office World can handle mail for the business, they do not offer the option of forwarding mail and messages to the business owner's home address.

7. "Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
What is the main objective of the message?

To inform

To accuse

To make a request

To praise

The main objective of the message is to praise. The sender is congratulating Helen on organizing an excellent and informative workshop and expressing gratitude for Doctor Friedman's fascinating talk on staff motivation. The sender also mentions positive feedback from the staff and hopes for an improvement in staff motivation. The message does not accuse anyone or make a request, but rather focuses on acknowledging the success of the workshop.

Explanation

The main objective of the message is to praise. The sender is congratulating Helen on organizing an excellent and informative workshop and expressing gratitude for Doctor Friedman's fascinating talk on staff motivation. The sender also mentions positive feedback from the staff and hopes for an improvement in staff motivation. The message does not accuse anyone or make a request, but rather focuses on acknowledging the success of the workshop.

8. "Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image, and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address and a local phone number, and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals."

The customer in the text is being told to ask about

Long bill

Extra Discount

Premier Office Deals

None of these

The customer in the text is being told to ask about Premier Office Deals. This is evident from the last sentence of the text, which states "For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals." This suggests that the customer can inquire about the Premier Office Deals if they are interested in a more personalized approach to their virtual office setup.

Explanation

The customer in the text is being told to ask about Premier Office Deals. This is evident from the last sentence of the text, which states "For a more personal approach, with the option of forwarding mail and messages to your home address, don't hesitate to ask us about our Premier Office Deals." This suggests that the customer can inquire about the Premier Office Deals if they are interested in a more personalized approach to their virtual office setup.

9. "Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
In the text, the workshop is mentioned as

Excellent

Informative

Huge

Both A & B

The text mentions that the workshop was "excellent and informative," indicating that it was both excellent and informative. Therefore, the correct answer is "Both A & B."

Explanation

The text mentions that the workshop was "excellent and informative," indicating that it was both excellent and informative. Therefore, the correct answer is "Both A & B."

10. "Dear Helen,I would like to congratulate you on organizing such an excellent and informative workshop. I know a lot of people learned a great deal from it. Can you pass on my thanks to Doctor Friedman for his fascinating talk on Staff Motivation? I realize how lucky we were that he was able to find the time for us. The feedback from the staff was very positive. Let's hope we actually see an improvement in staff motivation as a result!By the way, I'm missing my list of addresses of the delegates who attended. Did I happen to leave it in your office? It's just that I haven't seen it since our meeting on Friday.Thanks again for a great day,Anne"
What can be implied about the workshop?

All the delegates were staff from the same office.

It included several talks.

It lasted one day.

Motivation was the only topic discussed

The workshop lasted one day. This can be inferred from the statement "Thanks again for a great day, Anne." The use of the word "day" suggests that the workshop was a one-day event.

Explanation

The workshop lasted one day. This can be inferred from the statement "Thanks again for a great day, Anne." The use of the word "day" suggests that the workshop was a one-day event.