Supervisor And Team Lead Quiz -10/8-9/2014

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1. The Public Session Tab has been added to which website?

MyFlorida Website

AHCA Website

Plan Websites

SMMC Website

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Supervisor And Team Lead Quiz -10/8-9/2014 - Quiz

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2. Where would you verify Medicaid eligibility for a MK recipient?

The LTC Hover

Page 2

ToolKit

History

3. Public sessions are...

Sessions where Choice Counselors are available to meet with members for help with enrolling and general questions.

Sessions where Choice Counselors are available to meet with anyone to sign them up for Medicaid.

Sessions where AHCA is available to meet with members about the SMMC program.

4. If a member has active Medicaid and MediKids, which coverage wins?

Neither

FFS

MediKids

Medicaid

5. A caller calls in to obtain the number to their Local Area Office. How do you proceed?

6. Where would you log a MediKids discrepancy?

MediKids Form

SMMC Discrepancy Log

SMMC Downtime Form

MediKids DAR

7. What new Complaint Reason has been added to HealthTrack?

Continuity of Care

TPL19-Medicare

Managed Care Exemption Request

ACWM Modifier

8. Which 'Level of Care' indicator(s) allow recipients to request enrollment into PACE?

PACE

LTCN

LTCC

PACE and LTCN

9. Where do you refer recipients with questions about the level of care on file?

AHCA

LTC Helpline

DOEA

DCF

10. A caller calls in to obtain their Open Enrollment Dates. How do you proceed?

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Mar 21, 2022

Quiz Edited by
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Sep 30, 2014

Quiz Created by
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