Trvl Manila Usd Finals - July 2014

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| By CSReadiness
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Quizzes Created: 67 | Total Attempts: 11,455
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  • 1/50 Questions

    A user requesting to change the default search window to +/-5, are we (USD) allowed to change it?

    • Yes
    • No
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About This Quiz

The TRVL Manila USD Finals - July 2014 quiz assesses knowledge critical for managing corporate travel. It tests understanding of domain management, GDS usage, and compliance with e-receipt policies, aiming to enhance efficiency in travel management roles.

Trvl Manila Usd Finals - July 2014 - Quiz

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  • 2. 

    What is Karen Kacynski's GDS Profile Name? Her email/login is: [email protected]

    • KACYNSKI/KAREN2

    • KACYNSKI/KAREN1

    • KACYNSKI/KAREN

    • None

    Correct Answer
    A. KACYNSKI/KAREN1
    Explanation
    The correct answer is "KACYNSKI/KAREN1" because it matches the format of the email/login provided. The GDS Profile Name is typically derived from the email/login, and in this case, it follows the pattern of the last name "KACYNSKI" followed by a slash and the first name "KAREN" with the number "1" indicating a unique identifier.

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  • 3. 

    What is the default class of service in Travel?

    • Business Class

    • First Class

    • Premium Economy

    • Economy/Coach

    Correct Answer
    A. Economy/Coach
    Explanation
    The default class of service in travel is Economy/Coach. This is the most common and basic class available on most flights. It offers standard amenities and seating arrangements at a more affordable price compared to premium classes such as Business Class or First Class. Premium Economy is a slightly upgraded class with additional amenities and more legroom, while Business Class and First Class offer higher levels of luxury and comfort with enhanced services and seating options. However, Economy/Coach is the default option provided to most travelers unless they choose to upgrade to a higher class.

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  • 4. 

    What are the ways to add new users? (Mark all the answers that are applicable.)

    • Manually (add user in company admin)

    • Self- Registration

    • HR feed

    • Employee Import

    • Import Data Tool

    • XML sync

    Correct Answer(s)
    A. Manually (add user in company admin)
    A. Self- Registration
    A. HR feed
    A. Employee Import
    A. Import Data Tool
    A. XML sync
    Explanation
    The ways to add new users include manually adding users in the company admin, allowing self-registration, importing user data through an HR feed, importing user data through an employee import, using an import data tool to add users, and syncing user data through XML.

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  • 5. 

    What permission allows the user to assign themselves as an assistant?

    • Self-assigning Assistant

    • Guest Booking

    • Travel Agent

    • Permission Administrator

    Correct Answer
    A. Self-assigning Assistant
    Explanation
    The correct answer is "Self-assigning Assistant" because this permission specifically allows the user to assign themselves as an assistant. This means that they have the authority to designate themselves as an assistant without needing approval or assistance from someone else.

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  • 6. 

    What Email Option will sent emails for a confirmed reservations?

    • Reminder Emails

    • Confirmation Emails

    • Travel Reservation Email

    • Trip on Hold Reminder Email

    Correct Answer
    A. Confirmation Emails
    Explanation
    Confirmation Emails will be sent for a confirmed reservation. These emails are typically automated and are sent to the customer to confirm their reservation. They provide important details such as the reservation number, dates, and any other relevant information. These emails serve as a confirmation and reassurance for the customer that their reservation has been successfully made.

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  • 7. 

    A custom field that is static and appear on the profile page.

    • Trip Field

    • User Field

    • Custom Field

    • User Profile

    Correct Answer
    A. User Field
    Explanation
    A "User Field" is a custom field that is static and appears on the profile page. This field allows users to input and display specific information about themselves on their profile.

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  • 8. 

    What permission allows an admin/travel assistant to book travel for a non-profiled user?

    • Travel Agent

    • Guest Traveler

    • Profile User

    • Guest Booking

    Correct Answer
    A. Guest Booking
    Explanation
    The permission that allows an admin/travel assistant to book travel for a non-profiled user is "Guest Booking". This permission specifically grants the ability to make bookings on behalf of guests who do not have a profile in the system.

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  • 9. 

    Is Windows Mobile compatible with Concur’s mobile app?

    • Yes

    • No

    Correct Answer
    A. Yes
    Explanation
    Windows Mobile is compatible with Concur's mobile app.

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  • 10. 

    Where can a user see their past date trips?

    • Upcoming Trips

    • Trip Library

    • Profile

    • Trip List

    Correct Answer
    A. Trip Library
    Explanation
    A user can see their past date trips in the Trip Library. This feature allows users to access and view their previous trips, providing a convenient way to review and reminisce about their past travel experiences. The Trip Library serves as a repository of all the trips a user has taken, making it easy to access and organize past travel information.

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  • 11. 

    Is  Ram Realty Services, LLC a standard client?

    • Yes

    • No

    Correct Answer
    A. Yes
    Explanation
    Ram Realty Services, LLC is considered a standard client.

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  • 12. 

    Does Morgan Stanley AU allows the user to put the reservation on hold?

    • Yes

    • No

    Correct Answer
    A. No
    Explanation
    Morgan Stanley AU does not allow the user to put the reservation on hold.

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  • 13. 

    How long are past-date trips available in the Trip Library?

    • Two years

    • Three years

    • Four years

    • Indefinite

    Correct Answer
    A. Indefinite
    Explanation
    Past-date trips are available indefinitely in the Trip Library, meaning that there is no time limit or expiration date for accessing these trips. This allows users to refer back to and review past trips at any time, regardless of how long ago they occurred.

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  • 14. 

    What else is also added from a user level into Maximum air contracts/prefs to combine in a search results?

    • Frequent Traveler Programs. (They are also known as Frequent Flyer Numbers/Programs, FFQ Numbers, Mileage Plus Numbers)

    • Discounts

    • Company Preferred

    • A and C

    Correct Answer
    A. Frequent Traveler Programs. (They are also known as Frequent Flyer Numbers/Programs, FFQ Numbers, Mileage Plus Numbers)
  • 15. 

    When a trip requires Approval, we will begin the cancellation process 2hrs prior to the Agency's established Ticketing Deadline.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When a trip requires approval, it means that before the trip can be confirmed and tickets can be issued, it needs to go through an approval process. In this case, if the trip is not approved within 2 hours prior to the established ticketing deadline set by the agency, the cancellation process will begin. Therefore, the statement is true.

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  • 16. 

    A section to reassign a manager's requests that are waiting approval to a different manager.

    • Travel Vacation Reassignment

    • Active approval

    • Passive approval

    • Approval Queues

    Correct Answer
    A. Approval Queues
    Explanation
    The correct answer is "Approval Queues" because it refers to a section where a manager's requests that are waiting approval can be reassigned to a different manager. This suggests that there is a system in place to manage and track the approval process, allowing for efficient reassignment of tasks.

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  • 17. 

    Jenny from Foxtel called to hide a specific vendor from the results page, what are the ways we exclude a vendor from online searches?

    • Hide rules

    • Travel vendor exclusions

    • Search radius not large enough (for hotel)

    • Remove from the Company Discounts

    Correct Answer(s)
    A. Hide rules
    A. Travel vendor exclusions
    A. Search radius not large enough (for hotel)
    Explanation
    The ways to exclude a vendor from online searches are through hide rules, travel vendor exclusions, and setting a search radius that is not large enough for hotels. Additionally, the vendor can be removed from the Company Discounts.

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  • 18. 

    WITHOUT the Self-Assigning Assistant Permission, what is the way (or ways) a Program Administrators can  view a user's profile?

    • From the "You are Administrating Travel For . . ." on the Travel Home Page

    • Using the "I’m Assisting . . ." in the user's profile

    • From the Add Assistants link in the user's profile.

    • Both A and C

    Correct Answer
    A. From the Add Assistants link in the user's profile.
    Explanation
    Program Administrators can view a user's profile from the Add Assistants link in the user's profile. This option allows Program Administrators to access the user's profile and view their information without the need for the Self-Assigning Assistant Permission.

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  • 19. 

    What tool does a TMC have available to them that allows them to login into an individual customer site from their Agency Level, using one step?

    • Concur Admin > Modify Customer

    • Traveller Lookup

    • Log out and back in as

    • Concur Admin > Edit Company Details

    Correct Answer
    A. Log out and back in as
    Explanation
    The correct answer is "Log out and back in as". This tool allows a TMC to log out of their current session and log back in as an individual customer from their Agency Level. This feature is useful for TMCs to access and manage specific customer sites without the need for separate logins or access credentials.

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  • 20. 

    When will a user receive an e-receipt? 

    • A. Domestic 24 hours / International 7 days

    • B. Domestic 36 hours / International 7 days

    • C. Domestic 48 hours / International 8 days

    • D. Domestic 48 hours / International 7 days

    Correct Answer
    A. C. Domestic 48 hours / International 8 days
    Explanation
    A user will receive an e-receipt within 48 hours for domestic transactions and within 8 days for international transactions.

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  • 21. 

    What is the path to add/edit a domain for a company?

  • 22. 

    What is the path to validate if both the user and their credit card have been opted in for e-receipts using your Concur Login?

  • 23. 

    What is the path to determine what GDS a company is using?

  • 24. 

    What is the default filter Status in User Admin?

  • 25. 

    How can you easily determine if a company is using Concur Premier Standard Travel?

  • 26. 

    What are the specific steps you’d take to validate what rule class a user belongs too?

  • 27. 

    What is the path to determine the color scheme of a site?

  • 28. 

    What is the setting that allows Support to permanently remove/cancel an unwanted trip from the user's Upcoming Trip List, or Trip Library (including removing the trip from all reporting);  to remove trips from the database? Please give the path.

  • 29. 

    What setting does not allow self-assigning assistants to designate themselves as assistants to members of this travel configuration?

  • 30. 

    If an end user travels the same route frequently, what Concur Travel option can they use to reduce their search time? What is the path?

  • 31. 

    What permission, that only Concur can give, allows the user to access Travel System Admin?

  • 32. 

    What tool can be used to update multiple users’ profile information at one time, and what is the path to that tool?

  • 33. 

    Michi Wohns, a PA for a company called NRIOM, calls in for assistance and you are unable to locate her in the system. Whick tool(link) can help you determine which company she is associated with? Her login ID is: [email protected]

  • 34. 

    What is the path to determine if a customer can receive a password reset link?

  • 35. 

    What is the path to find the user level GDS Profile name information?

  • 36. 

    What Concur Product allows a company to send messages in case of emergency, as well as track their employees?

  • 37. 

    How are preferred vendors added to Concur Travel, and what is the general path to that area?

  • 38. 

    What setting does allow the  user to select their individual credit card even they have a default credit card for air and/or hotel?

  • 39. 

    What permission allows an Authorized Support Contact to have the Support link?

  • 40. 

    An Admin calls to ask if they restrict users to book flights going to Australia but allow them to see the flights, what is the best option we can give to the Admin?

  • 41. 

    A user complaining that they cannot edit/delete the frequent flier program on their profile. What setting trigger this and what is the path?

  • 42. 

    The company wants to add Marriott Hotel in the result page when looking for hotel as they have discounted rate with them. How can we add Marriott Hotel in our database?

  • 43. 

    Andy Smith called to verify if he can add airline booking to his recently booked hotel itinerary. What is the setting that allows air to be added to a previously reserved hotel reservation, and what is the path to that setting?

  • 44. 

    Rebecca is planning to go on a trip however she is a manager and her people need approval on their booking. What option will you advise Rebecca to use that will allow her to change who approves trips that require approval while she is on vacation?

  • 45. 

    A traveler needs to book travel and does not see the Travel tab on his CT&E log in. What permission allows a user to book travel?

  • 46. 

    What main reason a hotel import fails?

  • 47. 

    A user wants to add the Incident report in his Travel Reporting tab. What are the steps to assign this report to the user?

  • 48. 

    What is the difference between Require Approval and Require Passive Approval?

  • 49. 

    What option allows a candidate/applicant/interviewee (guest travel) to not be asked their birthday?

Quiz Review Timeline (Updated): Jul 30, 2024 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jul 30, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 29, 2014
    Quiz Created by
    CSReadiness
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