Week 2: Phint Dtv Pre-quiz

12 Questions | Total Attempts: 186

SettingsSettingsSettings
Please wait...
Week 2: Phint Dtv  Pre-quiz

Describe your quiz in a few sentences


Questions and Answers
  • 1. 
    How do you connect to Agent Answer Center?
    • A. 

      Click on the link on Qwest or CenturyLink's Andana Page

    • B. 

      Go to WWW.AGENTANSWERS.COM

    • C. 

      Because of Clearlink's contract with DirecTv , we cannot go to agent answer center.

    • D. 

      Qwest OE Tool

  • 2. 
    [Log into Agent Answer Center] In Agent Answer Center under the 'QUICK LINKS' center ; what is the 6th link down?
    • A. 

      International

    • B. 

      Sports Sales Tool

    • C. 

      Tool Menu

    • D. 

      Objections

  • 3. 
    A Low Risk customer qualifies for Genie equipment for free if they get at least 2 tvs?
    • A. 

      True

    • B. 

      False

  • 4. 
    ARS stands for Advance Receiver Series.
    • A. 

      True

    • B. 

      False

  • 5. 
    When a customer signs up for DirecTv service they are signing up for a 2 Year Contract.
    • A. 

      True

    • B. 

      False

  • 6. 
    What 4 things are required to get DirecTV.
    • A. 

      Credit Card

    • B. 

      Credit score higher than 525

    • C. 

      Customer Commitment (2 years)

    • D. 

      Checking Account

    • E. 

      HD TVs

    • F. 

      Clear view of the Southeast Horizon

    • G. 

      New, Residential Customer (2+Years from DTV)

  • 7. 
    What is the lowest package a customer can get and still receive the NFL Sunday Ticket Max for free?
    • A. 

      Basic

    • B. 

      Choice

    • C. 

      Choice Extra

    • D. 

      Ultimate

  • 8. 
    The Genie has 1TB of storage capacity.
    • A. 

      True

    • B. 

      False

  • 9. 
    How many shows can you record at once with the Genie?
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

  • 10. 
    How many shows can you record at once with the HD DVR?
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

  • 11. 
    How much is the ARS a month?
    • A. 

      $10

    • B. 

      $15

    • C. 

      $25

    • D. 

      $7

  • 12. 
    There is a $__________ Delivery & Handling Fee plus Tax.
Back to Top Back to top