Week 2: Phint Dtv Pre-quiz
12 Questions
| Total Attempts: 186
Describe your quiz in a few sentences
Questions and Answers
- 1.How do you connect to Agent Answer Center?
- A.
Click on the link on Qwest or CenturyLink's Andana Page
- B.
Go to WWW.AGENTANSWERS.COM
- C.
Because of Clearlink's contract with DirecTv , we cannot go to agent answer center.
- D.
Qwest OE Tool
- 2.[Log into Agent Answer Center] In Agent Answer Center under the 'QUICK LINKS' center ; what is the 6th link down?
- A.
International
- B.
Sports Sales Tool
- C.
Tool Menu
- D.
Objections
- 3.A Low Risk customer qualifies for Genie equipment for free if they get at least 2 tvs?
- A.
True
- B.
False
- 4.ARS stands for Advance Receiver Series.
- A.
True
- B.
False
- 5.When a customer signs up for DirecTv service they are signing up for a 2 Year Contract.
- A.
True
- B.
False
- 6.What 4 things are required to get DirecTV.
- A.
Credit Card
- B.
Credit score higher than 525
- C.
Customer Commitment (2 years)
- D.
Checking Account
- E.
HD TVs
- F.
Clear view of the Southeast Horizon
- G.
New, Residential Customer (2+Years from DTV)
- 7.What is the lowest package a customer can get and still receive the NFL Sunday Ticket Max for free?
- A.
Basic
- B.
Choice
- C.
Choice Extra
- D.
Ultimate
- 8.The Genie has 1TB of storage capacity.
- A.
True
- B.
False
- 9.How many shows can you record at once with the Genie?
- A.
2
- B.
3
- C.
4
- D.
5
- 10.How many shows can you record at once with the HD DVR?
- A.
2
- B.
3
- C.
4
- D.
5
- 11.How much is the ARS a month?
- A.
$10
- B.
$15
- C.
$25
- D.
$7
- 12.There is a $__________ Delivery & Handling Fee plus Tax.
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