Week 2: Phint Dtv Pre-quiz

12 Questions | By CLEARLINK | Updated: Mar 22, 2022 | Attempts: 240

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Questions and Answers

1.

How do you connect to Agent Answer Center?
- A.
  
  Click on the link on Qwest or CenturyLink's Andana Page
- B.
  
  Go to WWW.AGENTANSWERS.COM
- C.
  
  Because of Clearlink's contract with DirecTv , we cannot go to agent answer center.
- D.
  
  Qwest OE Tool
2.

[Log into Agent Answer Center] In Agent Answer Center under the 'QUICK LINKS' center ; what is the 6th link down?
- A.
  
  International
- B.
  
  Sports Sales Tool
- C.
  
  Tool Menu
- D.
  
  Objections
3.

A Low Risk customer qualifies for Genie equipment for free if they get at least 2 tvs?
- A.
  
  True
- B.
  
  False
4.

ARS stands for Advance Receiver Series.
- A.
  
  True
- B.
  
  False
5.

When a customer signs up for DirecTv service they are signing up for a 2 Year Contract.
- A.
  
  True
- B.
  
  False
6.

What 4 things are required to get DirecTV.
- A.
  
  Credit Card
- B.
  
  Credit score higher than 525
- C.
  
  Customer Commitment (2 years)
- D.
  
  Checking Account
- E.
  
  HD TVs
- F.
  
  Clear view of the Southeast Horizon
- G.
  
  New, Residential Customer (2+Years from DTV)
7.

What is the lowest package a customer can get and still receive the NFL Sunday Ticket Max for free?
- A.
  
  Basic
- B.
  
  Choice
- C.
  
  Choice Extra
- D.
  
  Ultimate
8.

The Genie has 1TB of storage capacity.
- A.
  
  True
- B.
  
  False
9.

How many shows can you record at once with the Genie?
- A.
  
  2
- B.
  
  3
- C.
  
  4
- D.
  
  5
10.

How many shows can you record at once with the HD DVR?
- A.
  
  2
- B.
  
  3
- C.
  
  4
- D.
  
  5
11.

How much is the ARS a month?
- A.
  
  $10
- B.
  
  $15
- C.
  
  $25
- D.
  
  $7
12.

There is a $__________ Delivery & Handling Fee plus Tax.