Week 2: Phint Dtv Pre-quiz

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Quizzes Created: 17 | Total Attempts: 4,357
| Attempts: 240
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    There is a $__________ Delivery & Handling Fee plus Tax.

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Week 2: Phint Dtv Pre-quiz - Quiz
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  • 2. 

    The Genie has 1TB of storage capacity.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement is true because it states that the Genie has a storage capacity of 1TB. This means that the Genie can store up to 1 terabyte of data, which is a significant amount of storage space.

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  • 3. 

    When a customer signs up for DirecTv service they are signing up for a 2 Year Contract.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because when a customer signs up for DirecTv service, they are indeed entering into a 2-year contract. This means that the customer agrees to use the service for a minimum period of 2 years and is bound by certain terms and conditions during this period. Breaking the contract before the 2-year term may result in penalties or fees.

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  • 4. 

    How do you connect to Agent Answer Center?

    • Click on the link on Qwest or CenturyLink's Andana Page

    • Go to WWW.AGENTANSWERS.COM

    • Because of Clearlink's contract with DirecTv , we cannot go to agent answer center.

    • Qwest OE Tool

    Correct Answer
    A. Click on the link on Qwest or CenturyLink's Andana Page
    Explanation
    To connect to the Agent Answer Center, you need to click on the link provided on Qwest or CenturyLink's Andana Page. This link will direct you to the Agent Answer Center platform where you can access the necessary information and resources.

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  • 5. 

    What is the lowest package a customer can get and still receive the NFL Sunday Ticket Max for free?

    • Basic

    • Choice

    • Choice Extra

    • Ultimate

    Correct Answer
    A. Choice
    Explanation
    The lowest package a customer can get and still receive the NFL Sunday Ticket Max for free is the Choice package.

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  • 6. 

    How many shows can you record at once with the Genie?

    • 2

    • 3

    • 4

    • 5

    Correct Answer
    A. 5
    Explanation
    The Genie allows you to record up to 5 shows at once. This means that you can simultaneously record multiple shows and never miss out on any of your favorite programs. With the ability to record 5 shows, you have the flexibility to watch one show while recording others or even record multiple shows airing at the same time. This feature is especially useful for households with multiple viewers who have different preferences and want to record their own shows simultaneously.

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  • 7. 

    How much is the ARS a month?

    • $10

    • $15

    • $25

    • $7

    Correct Answer
    A. $15
    Explanation
    The correct answer is $15 because it is the only option that matches the given question "How much is the ARS a month?" The other options do not correspond to the question and therefore are incorrect.

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  • 8. 

    A Low Risk customer qualifies for Genie equipment for free if they get at least 2 tvs?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A Low Risk customer qualifies for Genie equipment for free if they get at least 2 TVs because the statement implies that the qualification for free Genie equipment is based on the customer being a Low Risk customer and having a minimum purchase of 2 TVs. Therefore, if a customer meets both of these criteria, they will be eligible for the free Genie equipment.

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  • 9. 

    How many shows can you record at once with the HD DVR?

    • 2

    • 3

    • 4

    • 5

    Correct Answer
    A. 2
    Explanation
    The HD DVR allows you to record up to 2 shows at once.

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  • 10. 

    ARS stands for Advance Receiver Series.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    ARS does not stand for Advance Receiver Series. Therefore, the correct answer is False.

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  • 11. 

    What 4 things are required to get DirecTV.

    • Credit Card

    • Credit score higher than 525

    • Customer Commitment (2 years)

    • Checking Account

    • HD TVs

    • Clear view of the Southeast Horizon

    • New, Residential Customer (2+Years from DTV)

    Correct Answer(s)
    A. Credit Card
    A. Customer Commitment (2 years)
    A. Clear view of the Southeast Horizon
    A. New, Residential Customer (2+Years from DTV)
    Explanation
    To get DirecTV, four things are required: a credit card, a customer commitment of 2 years, a clear view of the Southeast Horizon, and being a new residential customer with at least 2 years of history with DTV. These requirements ensure that the customer has the means to pay for the service, is willing to commit to a certain period, has the necessary equipment and location to receive the signal, and is eligible for the promotional offer for new customers with a history of being with DTV.

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  • 12. 

    [Log into Agent Answer Center] In Agent Answer Center under the 'QUICK LINKS' center ; what is the 6th link down?

    • International

    • Sports Sales Tool

    • Tool Menu

    • Objections

    Correct Answer
    A. International
    Explanation
    The 6th link down in the Agent Answer Center under the 'QUICK LINKS' center is "International".

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  • Current Version
  • Jul 22, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 07, 2014
    Quiz Created by
    CLEARLINK
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