CGE 6/30/14 Quiz 10 V2

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| By CSReadiness
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CGE 6/30/14 Quiz 10 V2 - Quiz

 


Questions and Answers
  • 1. 

    True or False, in Itin services you need to copy the Concur Server Log in a word document for Developement when esclating a case.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    In Itin services, copying the Concur Server Log in a word document for Development is not required when escalating a case.

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  • 2. 

    True or False, the Error Services login is [email protected]

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false. The Error Services login is not [email protected].

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  • 3. 

    True or False, Error Services is located under Administration in the CGE Super User site.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Error Services is not located under Administration in the CGE Super User site.

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  • 4. 

    True or False, GDS logs are available indefinately.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    GDS logs are not available indefinitely. GDS logs, which stand for Global Distribution System logs, are typically stored for a certain period of time before they are deleted or archived. This is done to manage the storage space and ensure efficient system performance. Therefore, the statement that GDS logs are available indefinitely is false.

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  • 5. 

    How do you find the Approval Codes on the GDS History, TA Issuance history page?

    Correct Answer
    By clicking on the Quick Help next to the Trip Request History.
    Explanation
    The Approval Codes on the GDS History, TA Issuance history page can be found by clicking on the Quick Help next to the Trip Request History.

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  • 6. 

    When running GDS logs, do you need to put in a GDS type?

    Correct Answer
    no
    Explanation
    In the context of running GDS logs, there is no requirement to specify a GDS type. The question is asking whether it is necessary to input a GDS type when running GDS logs, and the answer is no. This suggests that the GDS logs can be executed without the need for specifying a particular GDS type.

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  • 7. 

    What is Error Services used for?

    Correct Answer
    To find current and past errors for trouableshooting
    Explanation
    Error Services is used to find current and past errors for troubleshooting purposes. This feature allows users to identify and analyze any errors that have occurred in the system, helping them to diagnose and resolve issues more effectively. By accessing the Error Services, users can review error logs, track error occurrences, and investigate the root causes of errors. This helps in identifying patterns or trends in errors, enabling proactive measures to prevent future occurrences. Overall, Error Services is a valuable tool for troubleshooting and maintaining system performance.

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  • 8. 

    True or False, GDS PNR History and TA Issuance is run from the Tech Support Admin page.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false. GDS PNR History and TA Issuance is not run from the Tech Support Admin page.

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  • 9. 

    True or False, GDS Logs should be used before GDS History/TA Issuance logs.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    GDS Logs should be used before GDS History/TA Issuance logs because GDS Logs provide real-time information about the system's activities and transactions, including reservations, cancellations, and modifications. On the other hand, GDS History/TA Issuance logs provide a record of all past transactions and activities. Therefore, by using GDS Logs first, one can have access to the most up-to-date and accurate information before referring to the historical logs.

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  • 10. 

    What link do you click on to see the Concur Error Log in Error Services?

    Correct Answer
    View.
    Explanation
    To see the Concur Error Log in Error Services, you need to click on the "View" link. This link will direct you to the page where you can access and review the Concur Error Log.

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  • 11. 

    True or False, GDS Logs should be run right away when an error from the GDS is suspected.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Running GDS Logs right away when an error from the GDS is suspected is important because it allows for the collection of valuable data and information about the error. GDS Logs can provide insights into the cause of the error, help in troubleshooting, and enable faster resolution of the issue. By running the logs immediately, any relevant information can be captured before it gets overwritten or lost, ensuring a more accurate analysis of the problem. Therefore, it is crucial to run GDS Logs promptly when there is suspicion of an error.

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  • 12. 

    GDS History/TA Issuance is a source to see when a trip was created.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    GDS History/TA Issuance is a reliable source for determining the creation date of a trip. This means that by accessing GDS History/TA Issuance, one can find information about when a trip was initially created. Therefore, the statement "GDS History/TA Issuance is a source to see when a trip was created" is true.

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  • 13. 

    What is the purpose of constructed travel? 

    Correct Answer
    Allows a traveler to compare trips to identify which trip is lower or the most cost-effective
    Explanation
    Constructed travel is a method that allows travelers to compare different trips and determine which one is more cost-effective or cheaper. By analyzing the costs and benefits of each trip, travelers can make informed decisions and choose the option that best fits their budget and requirements. This helps them save money and make efficient use of their travel resources.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 29, 2014
    Quiz Created by
    CSReadiness
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