Health And Social care - Qp1
15 Questions
| Total Attempts: 208
Questions and Answers
- 1.Communication is derived from the French word ‘communicare’ meaning to share, to impart, to do things together in common; communion and community .
- A.
True
- B.
False
- 2.We cannot ‘not’ communicate, we say something even if nothing is said and we keep still.
- A.
True
- B.
False
- 3.Research shows that in a group being given a presentation, ______ of the impact is determined by body language (posture, gestures and eye contact), ______ by the tone of voice, and only ______ by the content of the presentation.
- A.
45%, 28%, 7%
- B.
55%, 38%, 7%
- C.
65%,48%,7%
- 4.When two people are in rapport, their bodies as well as their words tend to match each other.
- A.
True
- B.
False
- 5.We do have to like the other person to gain rapport.
- A.
True
- B.
False
- 6.We usually communicate in a combination of the 4 main ways.
- A.
True
- B.
False
- 7.Stress can make your ______ sound tight and tense.
- A.
Tone
- B.
Pace
- C.
Pitch
- D.
Volume
- 8._______ are one of the most obvious ways of communicating our emotions.
- A.
Body language
- B.
Hand gestures
- C.
Facial expressions
- 9.Interpreting body language of people who are showing friendliness includes: (Select three)
- A.
Smile and have strong eye contact
- B.
Look directly at you
- C.
Initiate and maintain conversation
- D.
Are polite and courteous to you
- E.
Rest their chin on the palm of their hands
- 10.Interpreting body language of people who do not wish to communicate includes: (Select three)
- A.
Fidget with their ear or raise their hand
- B.
Looking down, placing their hands on their foreheads
- C.
Look at the ceiling when talking
- D.
Use frowning facial expressions
- E.
Responding to questions with one word answers
- 11.By building positive caring relationships health and social care professionals can work inclusively with a variety of people.
- A.
True
- B.
False
- 12.The space between people is called ______ or personal space.
- A.
Remoteness
- B.
Promptness
- C.
Distance
- D.
Proximity
- 13.A Health Care worker owes a duty of care to all of his or her service users, to staff and visitors.
- A.
True
- B.
False
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