ATT WEEK 1 POP QUIZ

1. What is the data cap for each technology with ATT?

Fiber Internet

DSL Internet

Submit

2. Do you need to do a Link and Learn on every call? true or false?

True

False

The answer is true because a Link and Learn is a training program that provides agents with the necessary knowledge and skills to handle customer calls effectively. It is important for agents to continuously update their knowledge and improve their skills, so doing a Link and Learn on every call helps ensure that they are well-prepared and can provide accurate and helpful information to customers.

Explanation

The answer is true because a Link and Learn is a training program that provides agents with the necessary knowledge and skills to handle customer calls effectively. It is important for agents to continuously update their knowledge and improve their skills, so doing a Link and Learn on every call helps ensure that they are well-prepared and can provide accurate and helpful information to customers.

3. We ONLY sell AT&T services on the ATT floor. True or False?

True

False

The statement "We ONLY sell AT&T services on the ATT floor" is false. This means that the company does not exclusively sell AT&T services on the ATT floor. They may sell other services or products in addition to AT&T services.

Explanation

The statement "We ONLY sell AT&T services on the ATT floor" is false. This means that the company does not exclusively sell AT&T services on the ATT floor. They may sell other services or products in addition to AT&T services.

4. Should you spend AT LEAST 4 minutes before checking address, true or false?

True

False

It is recommended to spend at least 4 minutes before checking an address to ensure accuracy and avoid any mistakes. This allows for thorough verification of the address and reduces the chances of errors or miscommunication. Taking the time to double-check the address can save time and effort in the long run by preventing unnecessary delays or complications.

Explanation

It is recommended to spend at least 4 minutes before checking an address to ensure accuracy and avoid any mistakes. This allows for thorough verification of the address and reduces the chances of errors or miscommunication. Taking the time to double-check the address can save time and effort in the long run by preventing unnecessary delays or complications.

5. The Lock is where you do your price presentation. True or False?

True

False

The statement "The Lock is where you do your price presentation" is false. The Lock refers to a feature in certain software programs that allows users to prevent others from making changes or accessing certain information. It does not relate to price presentation. Therefore, the correct answer is false.

Explanation

The statement "The Lock is where you do your price presentation" is false. The Lock refers to a feature in certain software programs that allows users to prevent others from making changes or accessing certain information. It does not relate to price presentation. Therefore, the correct answer is false.

6. What are the different TECHNOLOGY companies offered in any AREA?

Telco VS Fiber

Telco Vs Cable

Cable VS Fiber

Cable VS Cable

The given options are comparing different types of technology companies in terms of their services or offerings in a specific area. The correct answer, "Telco Vs Cable," suggests that the comparison is between telecommunication companies and cable companies in terms of their services or offerings in a particular area.

Explanation

The given options are comparing different types of technology companies in terms of their services or offerings in a specific area. The correct answer, "Telco Vs Cable," suggests that the comparison is between telecommunication companies and cable companies in terms of their services or offerings in a particular area.