Orderahead Orientation: Part II

9 Questions | By Franklinanklin | Updated: Mar 20, 2022 | Attempts: 299

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Questions and Answers

1.

What will happen if you are unable to accept a job promptly after it is sent to you and why?
- A.
  
  The job will be passed to another driver because OrderAhead is mean
- B.
  
  The job will be passed to another driver because we want to get the job done on time
- C.
  
  The job will never be finished because you never started it
- D.
  
  We will have to cancel the order because there is nobody to fulfill the order
2.

True or False: RoadRunner is the phone application that you will use to conduct deliveries. It will tell you the pickup and dropoff locations, the customer name, and the restaurant name.
- A.
  
  True
- B.
  
  False
3.

Which of the following will happen before you accept a job? (Check all that apply.)
- A.
  
  OrderAhead will send a text
- B.
  
  A job will appear in RoadRunner
- C.
  
  Nothing
4.

What should you do if a job doesn't appear after receiving a text from OrderAhead?
- A.
  
  Refresh the RoadRunner page and let OrderAhead know
- B.
  
  Wait until the job appears
- C.
  
  Assume that there was never a job
- D.
  
  Find another OrderAhead driver to see they are having a problem too
5.

What should you say when picking up food?
- A.
  
  "I'm picking up food for [insert customer name]."
- B.
  
  "I ordered the chicken."
- C.
  
  "Uhh... I work for OrderAhead and I think I got the chicken?"
- D.
  
  "Do you have a customer named [customer name]?"
6.

True or False: I should check to see if I will make the delivery time before I leave the restaurant. If I am going to be late, I should call the customer.
- A.
  
  True
- B.
  
  False
7.

True or False: I should not bring the heat bag into the restaurant.
- A.
  
  True
- B.
  
  False
8.

Where are the customer phone number, special delivery instructions, and the order details located in Trak?
- A.
  
  Recipients section
- B.
  
  Dropoff section
- C.
  
  Pickup section
- D.
  
  None of the above
9.

After dropping off the food, I should...
- A.
  
  Thank the customer for using OrderAhead
- B.
  
  Leave feedback in Trak
- C.
  
  Head back to the city that you were originally stationed
- D.
  
  All of the above