Orderahead Orientation: Part II
Trak, Trak, and more Trak!
- 1.What will happen if you are unable to accept a job promptly after it is sent to you and why?
- A.
The job will be passed to another driver because OrderAhead is mean
- B.
The job will be passed to another driver because we want to get the job done on time
- C.
The job will never be finished because you never started it
- D.
We will have to cancel the order because there is nobody to fulfill the order
- 2.True or False: RoadRunner is the phone application that you will use to conduct deliveries. It will tell you the pickup and dropoff locations, the customer name, and the restaurant name.
- A.
True
- B.
False
- 3.Which of the following will happen before you accept a job? (Check all that apply.)
- A.
OrderAhead will send a text
- B.
A job will appear in RoadRunner
- C.
Nothing
- 4.What should you do if a job doesn't appear after receiving a text from OrderAhead?
- A.
Refresh the RoadRunner page and let OrderAhead know
- B.
Wait until the job appears
- C.
Assume that there was never a job
- D.
Find another OrderAhead driver to see they are having a problem too
- 5.What should you say when picking up food?
- A.
"I'm picking up food for [insert customer name]."
- B.
"I ordered the chicken."
- C.
"Uhh... I work for OrderAhead and I think I got the chicken?"
- D.
"Do you have a customer named [customer name]?"
- 6.True or False: I should check to see if I will make the delivery time before I leave the restaurant. If I am going to be late, I should call the customer.
- A.
True
- B.
False
- 7.True or False: I should not bring the heat bag into the restaurant.
- A.
True
- B.
False
- 8.Where are the customer phone number, special delivery instructions, and the order details located in Trak?
- A.
Recipients section
- B.
Dropoff section
- C.
Pickup section
- D.
None of the above
- 9.After dropping off the food, I should...
- A.
Thank the customer for using OrderAhead
- B.
Leave feedback in Trak
- C.
Head back to the city that you were originally stationed
- D.
All of the above
Questions: 20 | Attempts: 10502 | Last updated: Sep 2, 2020
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