Orderahead Orientation: Part II

9 Questions | Total Attempts: 257

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Orderahead Orientation: Part II

Trak, Trak, and more Trak!


Questions and Answers
  • 1. 
    What will happen if you are unable to accept a job promptly after it is sent to you and why?
    • A. 

      The job will be passed to another driver because OrderAhead is mean

    • B. 

      The job will be passed to another driver because we want to get the job done on time

    • C. 

      The job will never be finished because you never started it

    • D. 

      We will have to cancel the order because there is nobody to fulfill the order

  • 2. 
    True or False: RoadRunner is the phone application that you will use to conduct deliveries. It will tell you the pickup and dropoff locations, the customer name, and the restaurant name.
    • A. 

      True

    • B. 

      False

  • 3. 
    Which of the following will happen before you accept a job? (Check all that apply.)
    • A. 

      OrderAhead will send a text

    • B. 

      A job will appear in RoadRunner

    • C. 

      Nothing

  • 4. 
    What should you do if a job doesn't appear after receiving a text from OrderAhead?
    • A. 

      Refresh the RoadRunner page and let OrderAhead know

    • B. 

      Wait until the job appears

    • C. 

      Assume that there was never a job

    • D. 

      Find another OrderAhead driver to see they are having a problem too

  • 5. 
    What should you say when picking up food?
    • A. 

      "I'm picking up food for [insert customer name]."

    • B. 

      "I ordered the chicken."

    • C. 

      "Uhh... I work for OrderAhead and I think I got the chicken?"

    • D. 

      "Do you have a customer named [customer name]?"

  • 6. 
    True or False: I should check to see if I will make the delivery time before I leave the restaurant. If I am going to be late, I should call the customer.
    • A. 

      True

    • B. 

      False

  • 7. 
    True or False: I should not bring the heat bag into the restaurant.
    • A. 

      True

    • B. 

      False

  • 8. 
    Where are the customer phone number, special delivery instructions, and the order details located in Trak?
    • A. 

      Recipients section

    • B. 

      Dropoff section

    • C. 

      Pickup section

    • D. 

      None of the above

  • 9. 
    After dropping off the food, I should... 
    • A. 

      Thank the customer for using OrderAhead

    • B. 

      Leave feedback in Trak

    • C. 

      Head back to the city that you were originally stationed

    • D. 

      All of the above

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