Printers
Computers
Toner and Imaging Unit supplies
Paper
Straightening up/cleaning the lab
Checking on office supplies
All of the Above
Walking through North, Reference and 6th floor Grad Lab.
Walking through North, South, Reference, Release Stations on 3, 4, 5, 6 and Grad lab.
Walking through all areas EXCEPT South.
North, Release Stations on 3, 4, 5, 6 and Grad lab (the South is responsible for Reference).
You do not need to walk-through Tickle, the lab is so small, you can see everything from the SA station.
You should check each computer to make sure it will turn on, check printer for paper and error messages, etc.
It makes you look more involved.
It keeps the automatic lights from turning off.
A curtain separating the two rooms.
Projector and Screen.
It will always have the newest computers.
Access to a POD shop.
A separate table for an instructor computer.
A small area for teaching.
A screen that lowers from the ceiling.
Speakers in the closet for the instructor station.
It’s open to all majors on campus.
You have to use headphones to get sound.
It is never reserved for classes.
All of the above.
It’s only open to Art students, no one else can use the lab.
It’s always got the oldest computers.
The classes are not reserved through OIT; they are reserved by the department.
All of the above.
Reserve.utk.edu (via SA Page) for class reservations for the day.
See if there is a calendar posted, if it’s not there, there are no classes.
Wait for a teacher to show up with a class.
Ignore it. It’s not my problem.
Contact the scheduler and let them know.
Contact the teacher to find out where they are.
Stop getting the lab ready for the classes each week.
All labs
Art, Presidential, Tickle
Art, Presidential, Humanities
Commons, Art, Presidential
Used to watch SAs.
Used when an SA calls to say they’ll be late, so the LMs can watch the lab remotely until the SA arrives.
Monitored 24/7 by an LM.
Verifying an SA arrived and left at the time they said (in instances where there is cause for question).
Watching the area when an SA calls to say they will be late to ensure safety of equipment.
Watching recorded images to find stolen items.
All of the above.
Dial 974-8334
Dial 4-8334
Dial 0 and ask the operator to connect you to 974-8334
Dial 8+ 974-8334
Dial the number as 1-865-555-1234
Dial the number as 8-1-865-555-1234
Dial the number as 8-555-1234
You cannot dial off-campus from the SA lab phones
All labs
All labs except Commons
Only in Humanities, Presidential and Art
Only Commons
If it’s the first time entering a lab, I may need to swipe many times.
If the ID was replaced, the extra number might have changed, making the ID not work.
If my graduation date has changed, and I’ve stayed working longer than I originally said, it would be expired.
All of the above.
Add money for Volprint only.
Add money to Volcard (which can be used for printing, vending machines, food).
Add money for Copy machines.
Add money for Vending machines only.
$1
$5
$10
$15
$1
$5
$10
$15
Watch students from the desk until they all clear out.
Go check to see what the problem is and try to fix it.
Ignore it until another SA goes over.
True
False
Toner cartridges and paper.
Imaging units and paper.
Toner cartridges, Imaging units and paper.
Toner cartridges, maintenance kits, imaging units and paper.
The ready light on the printer.
The power indicator light.
The light on the power strip the printer or computer is plugged into.
The light when the Ethernet cord is plugged and working.
This causes more jams.
This may damage a sensor so that the printer doesn’t realize there’s paper in it.
Humidity affects the paper, making it harder to pull.
All of the above.
True
False
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Here's an interesting quiz for you.