Banking Quiz !
The banking sector is one of the robust and fast growing in the finance industry. The need for debt and the management of cash and its equivalent ensures that it remains relevant. The quiz below tests on different banking concepts.
Questions and Answers
- 1.
Technology and retail banking are inseparable. Technology is the enabler for building and translating a customer data base into retail banking business. Such data are usable to
- A.
Increase the scope for cross selling
- B.
Increase the scope for up-selling
- C.
Get clue about the level to which data base is organised
- D.
All above
Correct Answer
D. All aboveExplanation
Technology plays a crucial role in retail banking as it enables the building and translation of a customer database into a profitable retail banking business. By utilizing technology, banks can increase the scope for cross-selling and up-selling, which can lead to higher revenue and customer satisfaction. Additionally, technology provides insights into the organization and level of organization of the customer database, helping banks make informed decisions and improve their overall operations.Rate this question:
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- 2.
Distinguish retail banking with corporate banking and state which is retail banking?
- A.
Individuals segment/mass market/business to customer approach
- B.
Wholesale clients/smaller segment/business to business approach
- C.
High ticket size/high risk/low returns/monitoring less laborious high deposit cost
- D.
Both (b) and (c)
Correct Answer
A. Individuals segment/mass market/business to customer approachExplanation
Retail banking refers to banking services offered to individual customers or the mass market. It focuses on providing financial products and services to individuals, such as personal loans, mortgages, credit cards, and savings accounts. Retail banking typically involves a business-to-customer approach, where the bank directly interacts with individual customers.
On the other hand, corporate banking involves providing banking services to businesses, specifically wholesale clients. It focuses on meeting the financial needs of large corporations, government agencies, and other institutions. Corporate banking often follows a business-to-business approach, where the bank caters to the financial requirements of these entities.
The given answer states that retail banking is characterized by an individual segment or mass market, indicating that it serves individual customers or the general public. It also mentions a business-to-customer approach, further supporting the notion that retail banking focuses on serving individual customers.Rate this question:
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- 3.
What special features are there in retail banking compared to wholesale banking?
- A.
Low NPA impact
- B.
Cost of deposits lesser
- C.
Monitoring of advances less laborious
- D.
Both (a) and (b)
Correct Answer
D. Both (a) and (b)Explanation
Retail banking has special features compared to wholesale banking, which include both (a) and (b). This means that in retail banking, there is a low Non-Performing Asset (NPA) impact, indicating that the percentage of bad loans is relatively low. Additionally, the cost of deposits is lesser in retail banking, meaning that the expenses associated with attracting and maintaining customer deposits are lower compared to wholesale banking. These two features make retail banking more advantageous in terms of risk management and cost-efficiency. Moreover, the monitoring of advances in retail banking is less laborious, suggesting that the process of overseeing and managing loans is less complex and time-consuming.Rate this question:
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- 4.
To which type of banking we get higher returns/lesser risk/cheaper cost of deposits/impact of NPA lesser/Low ticket size of loan etc?
- A.
Wholesale banking
- B.
Retail Banking
- C.
B2B banking
- D.
Corporate banking
Correct Answer
B. Retail BankingExplanation
Retail banking is the correct answer because it typically caters to individual customers and small businesses. Retail banks offer a wide range of services such as savings accounts, loans, mortgages, and credit cards. These banks focus on providing personalized services to their customers, which often leads to higher returns, lesser risk, and cheaper cost of deposits. Additionally, the impact of non-performing assets (NPA) is generally lower in retail banking due to the smaller ticket size of loans.Rate this question:
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- 5.
What is the latest level of technology in Public Sector Banks?
- A.
Single Server environment
- B.
ALPM
- C.
Core banking solutions, single platform environment
- D.
Truncation.
Correct Answer
C. Core banking solutions, single platform environmentExplanation
Core banking solutions refer to a centralized system that allows banks to conduct their operations on a single platform. This technology enables public sector banks to offer a wide range of services to their customers, such as online banking, mobile banking, and ATM services. The single platform environment ensures that all branches of the bank are connected and can access the same data, providing a seamless experience for customers. This latest level of technology in public sector banks allows for efficient and effective banking operations, improving customer satisfaction and overall banking experience.Rate this question:
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- 6.
Which implementation model banks adopt in retail banking processes?
- A.
Horizontally organised model
- B.
Vertically organised model
- C.
Predominantly vertically organised model
- D.
Anyone of above
Correct Answer
D. Anyone of aboveExplanation
Banks in retail banking processes can adopt any of the above implementation models. This means that they have the flexibility to choose between a horizontally organized model, a vertically organized model, or a predominantly vertically organized model based on their specific needs and requirements. Each model has its own advantages and disadvantages, and the choice depends on factors such as the bank's size, structure, and strategic goals.Rate this question:
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- 7.
When the horizontal is adopted in retail banking
- A.
Level of customer information available in a single platform
- B.
Offering multiple products/services
- C.
Offering services across assets, labilities and other services
- D.
All of above
Correct Answer
D. All of aboveExplanation
The correct answer is "All of above." When the horizontal is adopted in retail banking, it means that the bank is offering multiple products and services, such as loans, deposits, and other financial services, across assets, liabilities, and other areas. Additionally, the bank is able to provide a high level of customer information in a single platform, allowing for better customer service and personalized offerings. Therefore, all of the given options are true when the horizontal is adopted in retail banking.Rate this question:
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- 8.
When the vertically organised model provides functionality under retail banking-?
- A.
Centralised customer data base
- B.
Common informations availability to other models
- C.
Scope for enlarging the scope for cross-selling and up selling
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
The vertically organized model in retail banking provides several functionalities. It includes a centralized customer database, which allows for easy access and management of customer information. It also ensures that common information is available to other models within the organization, promoting efficiency and collaboration. Additionally, this model offers scope for enlarging the scope for cross-selling and up-selling, allowing the organization to maximize its revenue potential. Therefore, all of the above options are correct explanations for the functionality provided by the vertically organized model in retail banking.Rate this question:
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- 9.
Which concept of retail banking is adopted under standard norm by PSBs in India?
- A.
Vertically organised model
- B.
Horizontally Organised model
- C.
Predominally vertically organised model
- D.
Predominantly horizontally organised model
Correct Answer
B. Horizontally Organised modelExplanation
PSBs in India adopt the horizontally organized model in retail banking. This model involves the distribution of various banking products and services across different branches and locations. It focuses on providing a wide range of services to customers through multiple channels, such as branches, ATMs, and online platforms. This approach allows for efficient and convenient access to banking services for customers, as well as better coordination and management of resources within the bank.Rate this question:
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- 10.
What are the basic structure of retail banking?
- A.
Retail Assets
- B.
Retail Liability
- C.
Third Party Products
- D.
All above
Correct Answer
A. Retail AssetsExplanation
The basic structure of retail banking includes various components such as retail assets, retail liability, and third party products. Retail assets refer to loans and advances provided by the bank to retail customers, including personal loans, home loans, and car loans. Retail liability refers to the deposits made by retail customers, such as savings accounts, current accounts, and fixed deposits. Third party products include various financial products and services offered by the bank in collaboration with other institutions, such as insurance products and mutual funds. Therefore, the correct answer is "Retail Assets" as it is one of the basic structures of retail banking.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
May 06, 2014Quiz Created by
Taruniis
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