Rep Maintenance Quiz Module 3
10 Questions
| Total Attempts: 78
As part of the Retail Experience Project Maintenance Training we are sending this quiz to be completed prior to module 3 of your coaching session. Can you please have a go at the following questions and your coach will discuss your answers with you the next time you meet. It will take approximately 10-15 mins and you may need headphones to listen to the audios.
Questions and Answers
- 1.Listen to the audio please by clicking on the play button.
- 2.Why do you think that?
- 3.Would you have done anything differently?
- 4.Nonn Now pNn lLIli
- 5.Why do you think that?
- 6.Would you have done anything differently?
- 7.Do you think she bought the car?
- A.
Yes
- B.
No
- C.
She went away to think about it.
- 8.Which motivational state do you think the customer was in?
- A.
Telic
- B.
Paratelic
- 9.Did the salesman respond correctly to the customer?
- A.
Yes
- B.
No
- C.
Could have done better
- 10.Having listened to the second audio. What do you think happened next? Do you think they bought the car?
- A.
Yes
- B.
No
- C.
I think they would go home and think about it
- 11.Which motivational state do you think the customers were in?
- A.
Telic
- B.
Paratelic
- 12.Do you think the salesman handled the customers well?
- A.
Yes
- B.
No
- C.
Could have done better
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