Rep Maintenance Quiz Module 3

1. Which motivational state do you think the customer was in?

Telic

Paratelic

The customer was in a telic motivational state. This means that they were focused on achieving a specific goal or outcome. They were likely driven by a desire to complete a task or accomplish something specific, rather than seeking out new experiences or enjoying the process itself.

Explanation

The customer was in a telic motivational state. This means that they were focused on achieving a specific goal or outcome. They were likely driven by a desire to complete a task or accomplish something specific, rather than seeking out new experiences or enjoying the process itself.

2. Which motivational state do you think the customers were in?

Telic

Paratelic

The customers were in a paratelic motivational state. This means that they were seeking enjoyment and excitement from the activity or experience. They were likely looking for fun and pleasure rather than focusing on achieving a specific goal or outcome.

Explanation

The customers were in a paratelic motivational state. This means that they were seeking enjoyment and excitement from the activity or experience. They were likely looking for fun and pleasure rather than focusing on achieving a specific goal or outcome.

3. Do you think she bought the car?

Yes

No

She went away to think about it.

Based on the given options, the answer "Yes" implies that the person believes she did buy the car. The other options, "No" and "She went away to think about it," suggest that she did not buy the car. Therefore, the correct answer is "Yes" because it indicates that she indeed bought the car.

Explanation

Based on the given options, the answer "Yes" implies that the person believes she did buy the car. The other options, "No" and "She went away to think about it," suggest that she did not buy the car. Therefore, the correct answer is "Yes" because it indicates that she indeed bought the car.

4. Having listened to the second audio. What do you think happened next? Do you think they bought the car?

Yes

No

I think they would go home and think about it

Based on the information given, the correct answer is "Yes" because the question asks for the listener's opinion on whether they think the people bought the car after listening to the second audio. Since the answer is "Yes," it implies that the listener believes the people did buy the car.

Explanation

Based on the information given, the correct answer is "Yes" because the question asks for the listener's opinion on whether they think the people bought the car after listening to the second audio. Since the answer is "Yes," it implies that the listener believes the people did buy the car.

5. Do you think the salesman handled the customers well?

Yes

No

Could have done better

The given answer "Yes" suggests that the salesman handled the customers well. However, without any additional context or information, it is difficult to provide a specific explanation. It could be assumed that the salesman was polite, attentive, and knowledgeable, resulting in a positive customer experience. Alternatively, the customers might have expressed satisfaction or provided positive feedback about their interaction with the salesman. Overall, the answer implies that the salesman's performance was satisfactory.

Explanation

The given answer "Yes" suggests that the salesman handled the customers well. However, without any additional context or information, it is difficult to provide a specific explanation. It could be assumed that the salesman was polite, attentive, and knowledgeable, resulting in a positive customer experience. Alternatively, the customers might have expressed satisfaction or provided positive feedback about their interaction with the salesman. Overall, the answer implies that the salesman's performance was satisfactory.