Rep Maintenance Quiz Module 3

10 Questions | Total Attempts: 60

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Rep Maintenance Quiz Module 3

As part of the Retail Experience Project Maintenance Training we are sending this quiz to be completed prior to module 3 of your coaching session. Can you please have a go at the following questions and your coach will discuss your answers with you the next time you meet. It will take approximately 10-15 mins and you may need headphones to listen to the audios.


Questions and Answers
  • 1. 
    Listen to the audio please by clicking on the play button.
  • 2. 
    Do you think she bought the car?
    • A. 

      Yes

    • B. 

      No

    • C. 

      She went away to think about it.

  • 3. 
    Which motivational state do you think the customer was in?
    • A. 

      Telic

    • B. 

      Paratelic

  • 4. 
    Did the salesman respond correctly to the customer?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Could have done better

  • 5. 
    Why do you think that?
  • 6. 
    Would you have done anything differently?
  • 7. 
    Nonn Now pNn lLIli
  • 8. 
     Having listened to the second audio.  What do you think happened next?   Do you think they bought the car?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I think they would go home and think about it

  • 9. 
    Which motivational state do you think the customers were in?
    • A. 

      Telic

    • B. 

      Paratelic

  • 10. 
    Do you think the salesman handled the customers well?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Could have done better

  • 11. 
    Why do you think that?
  • 12. 
    Would you have done anything differently?
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