Starbucks Fy15 Co Quiz

20 Questions | Total Attempts: 943

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Starbucks Fy15 Co Quiz

A quiz to reinforce FY 2015 program changes and criteria.


Questions and Answers
  • 1. 
    Using the FY15 document "Starbucks Approved Cleaning Tips" located in your manual you may coach the partners:
    • A. 

      On any best practices to help improve their store operations

    • B. 

      On best practices for food safety ONLY

    • C. 

      On the specific points provided on the "Starbucks approved Cleaning Tips" document

  • 2. 
    If the partners show you documentation during the audit proving that they took the appropriate action, within the appropriate timeframe, to address an opportunity you cited you should remove the opportunity, re-score, and re-print the report for: 
    • A. 

      Any opportunity cited that they have documenatation available for

    • B. 

      Any refrigerator gasket related opportunity

    • C. 

      Only for opportunities pertaining to questions 7.1 & 7.2 (FS Permits & FS Certification)

    • D. 

      None of the Above

  • 3. 
    For the FY15 CO QASA program you shoud be using your laser measure to determine:
    • A. 

      The length and width of the restrooms

    • B. 

      The distance from the condiment bar to the transaction plane

    • C. 

      If the height of the ceilings in the store are > or < 12 feet high

    • D. 

      None of the above

  • 4. 
    When evaluating if the espresso bar equipment is dirty or in poor repair you should be evaluating:
    • A. 

      The coffee bean hopper on top of the espresso machine for condition

    • B. 

      The condition of the black spout that espresso pours from

    • C. 

      If steaming pitchers and spoons are rinsed after each use

    • D. 

      All the above

  • 5. 
    Which of the following sanitizer strips are acceptable at Starbucks?
    • A. 

      QT-44

    • B. 

      QT-40

    • C. 

      QT-10

    • D. 

      All the above

  • 6. 
    True or False: An opportunity should be cited if a partner touches the food contact part of a utensil or lid/seal with bare hands
    • A. 

      False

    • B. 

      True

  • 7. 
    If you arrive at a store and a repair person is on site repairing a broken CBS reach-in refrigerator and there are still PHF items stored in the unit you should:
    • A. 

      Cite any appropriate opportunities

    • B. 

      Do not cite any appropriate opportunities

    • C. 

      Instruct the PIC to remove all PHF items from the unit and cite any appropriate opportunities

    • D. 

      None of the above

  • 8. 
    True or Flase: Question 7.10 Observation of smoking, ashtrays and signs on Starbucks outside seating area is present on the FY15 form
    • A. 

      True

    • B. 

      False

  • 9. 
    True or False: Unapproved Espresso/Brewed coffee/Food Station utensils/equipment/storage containers used for direct food contact include anything that is not Starbucks SKU'd or NSF approved.
    • A. 

      True

    • B. 

      False

  • 10. 
    When you the ask the person in charge what the frequency is that smallwares need to be washed rinsed or sanitized they should respond:
    • A. 

      As much as humanly possible

    • B. 

      Every shift change

    • C. 

      Every 4 hours

    • D. 

      At least every 2 hours

  • 11. 
    Under Question 11.3 - BoH refrigeration equipment maintained and clean you will evaluate the freezer for the following:
    • A. 

      Gaskets Dirty

    • B. 

      Shelves Dirty

    • C. 

      Fan Guards Dirty

    • D. 

      Interior Dirty

    • E. 

      Exterior Dirty

    • F. 

      Light bulb out

    • G. 

      None of the above

    • H. 

      All of the above

  • 12. 
    When you question the person in charge regarding the correct manual dishwashing procedure at Starbucks at a minimum they should respond with:
    • A. 

      Wash, Rinse, Sanitize, Air Dry

    • B. 

      Rinse, Air Dry

    • C. 

      Hand wash, Rinse

    • D. 

      We do not have a manual dishwashing procedure at Starbucks

  • 13. 
    True or False: You would cite an opportunity for either of the photos below:
    • A. 

      True

    • B. 

      False

  • 14. 
    In FY15, the NA option has been added to almost questions and should be used only if the store layout/type does not apply to a particular question.
    • A. 

      True

    • B. 

      False

  • 15. 
    If the general practice is that the customer area floors are clean, but there is one area that has a red level (excessive amount) of buildup you should:
    • A. 

      Coach the partners to clean that area, but do not cite an opportunity

    • B. 

      Cite an opportunity

    • C. 

      Do not coach the partners and do not cite an opportunity

  • 16. 
    True or False:  You would not cite an opportunity for this level of buildup on a fan guard:
    • A. 

      True

    • B. 

      False

  • 17. 
    True or False:  You would not cite for adhesive buildup on walls at this time 
    • A. 

      True

    • B. 

      False

  • 18. 
    True or False:  You would cite an opportunity for the cleanliness of the gasket below:
    • A. 

      True

    • B. 

      False

  • 19. 
    True or False:  You should cite for salt stains on walk off mats when there are episodes of inclement weather
    • A. 

      True

    • B. 

      False

  • 20. 
    True or False:  You would not cite an opportunity for the buildup on the floor of the BoH refrigerator pictured below:
    • A. 

      True

    • B. 

      False

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