Communication: Test Your Knowledge About Library And Librarian!

The correct answer is "All of the above" because contacting a research support librarian can be done through various means such as phone, email, or chat. These options provide different channels for individuals to reach out and seek assistance from a research support librarian based on their preference and convenience. Whether someone prefers direct communication over the phone, written communication through email, or quick queries through chat, all these options are available to facilitate contact with a research support librarian.

The patron specifically mentions having an appointment with the Communication Librarian. Therefore, it is appropriate to refer the patron to the Librarian On Call, as they can assist with any communication-related inquiries or needs the patron may have during their appointment.

The correct answer is "Refer to Librarian On Call" because the patron is seeking guidance on which database to use for finding peer-reviewed articles. The Librarian On Call is a resource specifically designed to assist patrons with their research needs and can provide expert advice on the most appropriate database for their specific topic or subject area.

The library closes at 12am next Thursday, which means it closes at midnight. This is because 12am is the start of a new day, so it is technically the end of Thursday and the beginning of Friday.

In this scenario, the patron specifically asks for help with their literature assignment. Referring the patron to the Librarian On Call would be the appropriate action because they are trained to provide assistance with various academic subjects, including literature.

In this scenario, it is appropriate to refer the patron to the Librarian On Call. Since the patron is looking for a math book, the Librarian On Call would be the best resource to assist them in finding the specific book they need.

The correct answer is Falvey Main - 4th Floor. This suggests that The Color Purple by Alice Walker can be found on the 4th floor of the Falvey Main library.

The correct answer is 3:30 p.m. on Sunday. This is because the patron asks for the next time the Writing Center will be open, and the options provided are all times that come after the initial inquiry at 10 a.m. on Saturday. The Writing Center will be open at 3:30 p.m. on Sunday, which is the next available time.

Linda Hauck is the Business Librarian because the library user specifically requested to speak to the Business Librarian. Since Linda Hauck is the only option given in the list of names, she must be the correct answer.

The correct answer is to press transfer, dial 9 + extension, press transfer, and then hang up. This process indicates that the call is being transferred to the Business Librarian by pressing the transfer button, dialing the number 9 followed by the extension number, pressing transfer again to complete the transfer, and then hanging up to end the call.

The librarian on duty schedule is located on the blue clipboard beside the Information Desk computer.

Based on the given scenario, the patron is having trouble renewing their book online. Since this is a technical issue rather than a reference or research question, it is not necessary to refer the patron to the Librarian On Call. The Librarian On Call is typically contacted for assistance with research, reference, or complex information needs, not for technical support. Therefore, it is not appropriate to refer the patron to the Librarian On Call in this situation.

Based on the given scenario, the patron states that they are a faculty member looking to put some books on reserve. Since the patron is specifically asking about putting books on reserve, it is not necessary to refer them to the Librarian On Call. The Librarian On Call service is typically used for general reference questions or when immediate assistance is needed. In this case, the patron's request is specific and can be addressed by the librarian directly without the need for additional assistance.