Communication: Test Your Knowledge About Library And Librarian!

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| By Catherine Halcomb
Catherine Halcomb
Community Contributor
Quizzes Created: 1443 | Total Attempts: 6,686,485
| Attempts: 290
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  • 1/13 Questions

    How can you get in contact with a research support librarian?

    • Phone
    • Email
    • Chat
    • All of the above
Please wait...
About This Quiz

Test Your Knowledge about Library and Librarian in preparation for the communications exam. For you to effectively communicate, you need access to information, and this is easily accessible through libraries. Take up this quiz and get to see what changes you have when it comes to scoring that librarian job you desire based on how knowledgeable you are when it comes to your duties and place of work.

Communication: Test Your Knowledge About Library And Librarian! - Quiz

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  • 2. 

    In the following scenario, a patron tells you "I have an appointment with the Communication Librarian." Should you refer the patron to the Librarian On Call?

    • Refer to Librarian On Call

    • Don't refer to Librarian On Call

    Correct Answer
    A. Refer to Librarian On Call
    Explanation
    The patron specifically mentions having an appointment with the Communication Librarian. Therefore, it is appropriate to refer the patron to the Librarian On Call, as they can assist with any communication-related inquiries or needs the patron may have during their appointment.

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  • 3. 

    In the follow scenario, a patron tells you "My professor told me to choose 3 peer-reviewed articles for my research paper. Which database should I use?" Should you refer the patron to the Librarian On Call?

    • Refer to Librarian On Call

    • Don't refer to Librarian On Call

    Correct Answer
    A. Refer to Librarian On Call
    Explanation
    The correct answer is "Refer to Librarian On Call" because the patron is seeking guidance on which database to use for finding peer-reviewed articles. The Librarian On Call is a resource specifically designed to assist patrons with their research needs and can provide expert advice on the most appropriate database for their specific topic or subject area.

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  • 4. 

    What time does the library close next Thursday?

    • 6pm

    • 12am

    • 8pm

    • 10pm

    Correct Answer
    A. 12am
    Explanation
    The library closes at 12am next Thursday, which means it closes at midnight. This is because 12am is the start of a new day, so it is technically the end of Thursday and the beginning of Friday.

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  • 5. 

    In the following scenario, a patron tells you "I need help with my literature assignment." Should you refer the patron to the Librarian On Call?

    • Refer to the Librarian On Call

    • Don't refer to the Librarian On Call

    Correct Answer
    A. Refer to the Librarian On Call
    Explanation
    In this scenario, the patron specifically asks for help with their literature assignment. Referring the patron to the Librarian On Call would be the appropriate action because they are trained to provide assistance with various academic subjects, including literature.

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  • 6. 

    In the following scenario, a patron tells you "I'm looking for a math book." Should you refer the patron to the Librarian On Call ?

    • Refer to Librarian On Call

    • Don't refer to Librarian On Call

    Correct Answer
    A. Refer to Librarian On Call
    Explanation
    In this scenario, it is appropriate to refer the patron to the Librarian On Call. Since the patron is looking for a math book, the Librarian On Call would be the best resource to assist them in finding the specific book they need.

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  • 7. 

    A library user calls on the phone and request to speak to the Business Librarian. Who is the Business Librarian?

    • Kimberley Bugg

    • Kristyna Carroll

    • Linda Hauck

    • Robert LeBlanc

    Correct Answer
    A. Linda Hauck
    Explanation
    Linda Hauck is the Business Librarian because the library user specifically requested to speak to the Business Librarian. Since Linda Hauck is the only option given in the list of names, she must be the correct answer.

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  • 8. 

    Where in the library is The Color Purple by Alice Walker located?

    • Falvey West - 2nd Floor

    • Falvey Main - 3rd Floor

    • Falvey West - 1st Floor

    • Falvey Main - 4th Floor

    Correct Answer
    A. Falvey Main - 4th Floor
    Explanation
    The correct answer is Falvey Main - 4th Floor. This suggests that The Color Purple by Alice Walker can be found on the 4th floor of the Falvey Main library.

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  • 9. 

    At 10 a.m. on a Saturday a patron asks, “When is the next time the Writing Center will be open?”

    • 11:30 a.m. that same day

    • 11:30 a.m. on Monday

    • 3:30 p.m. on Sunday

    • 3:30 p.m. on Monday

    Correct Answer
    A. 3:30 p.m. on Sunday
    Explanation
    The correct answer is 3:30 p.m. on Sunday. This is because the patron asks for the next time the Writing Center will be open, and the options provided are all times that come after the initial inquiry at 10 a.m. on Saturday. The Writing Center will be open at 3:30 p.m. on Sunday, which is the next available time.

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  • 10. 

    How would you transfer a call to the Business Librarian?

    • Press transfer, dial 9 + extension, press transfer, hang up

    • Press transfer, dial 9 + extension, hang up

    • Press transfer, dial extension, hang up

    • Press transfer, dial extension, press transfer, hang up

    Correct Answer
    A. Press transfer, dial 9 + extension, press transfer, hang up
    Explanation
    The correct answer is to press transfer, dial 9 + extension, press transfer, and then hang up. This process indicates that the call is being transferred to the Business Librarian by pressing the transfer button, dialing the number 9 followed by the extension number, pressing transfer again to complete the transfer, and then hanging up to end the call.

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  • 11. 

    Where is the librarian on duty schedule located?

    • On the wall behind the Information Desk

    • On the blue clipboard beside the Information Desk computer

    • On the laptop computer cabinet

    • On the yellow clipboard beside the Service Desk Supervisor's computer

    Correct Answer
    A. On the blue clipboard beside the Information Desk computer
    Explanation
    The librarian on duty schedule is located on the blue clipboard beside the Information Desk computer.

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  • 12. 

    In the following scenario, a patron tells you "I am having trouble renewing my book online." Should you refer to the patron to the Librarian On Call?

    • Refer to Librarian On Call

    • Don't refer to Librarian On Call

    Correct Answer
    A. Don't refer to Librarian On Call
    Explanation
    Based on the given scenario, the patron is having trouble renewing their book online. Since this is a technical issue rather than a reference or research question, it is not necessary to refer the patron to the Librarian On Call. The Librarian On Call is typically contacted for assistance with research, reference, or complex information needs, not for technical support. Therefore, it is not appropriate to refer the patron to the Librarian On Call in this situation.

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  • 13. 

    In the following scenario, a patron tells you "I'm a faculty member looking to put some books on reserve." Should you refer the patron to the Librarian On Call ?

    • Refer to Librarian On Call

    • Don't refer to Librarian On Call

    Correct Answer
    A. Don't refer to Librarian On Call
    Explanation
    Based on the given scenario, the patron states that they are a faculty member looking to put some books on reserve. Since the patron is specifically asking about putting books on reserve, it is not necessary to refer them to the Librarian On Call. The Librarian On Call service is typically used for general reference questions or when immediate assistance is needed. In this case, the patron's request is specific and can be addressed by the librarian directly without the need for additional assistance.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 20, 2013
    Quiz Created by
    Catherine Halcomb
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