Office Of Information Technology

1. There is wifi on campus.

True

False

You will have to log into PHCCGUESTWLAN the first time using your Penn Highlands log-in credentials when prompted.

Explanation

You will have to log into PHCCGUESTWLAN the first time using your Penn Highlands log-in credentials when prompted.

2. After how many failed attempts to log into your account will you get locked out?

1

2

3

4

You will then have to call the Help Desk at 814-262-6470 to unlock your account. It is better to click "I forgot my password" and try to answer your security questions. If you get locked out at 2a.m. and there is an assignment due, you will have to wait for IT to come in in the morning to help you!

Explanation

You will then have to call the Help Desk at 814-262-6470 to unlock your account. It is better to click "I forgot my password" and try to answer your security questions. If you get locked out at 2a.m. and there is an assignment due, you will have to wait for IT to come in in the morning to help you!

3. All contact information must be current and updated at the college. What office can you update contact information?

Registration Office

Admissions Office

Financial Aid Office

Office of Information Technology

The Registration Office is responsible for maintaining and updating contact information for students at the college. This office handles all administrative tasks related to student registration, including updating personal details such as contact information. Therefore, if you need to update your contact information, you should contact the Registration Office.

Explanation

The Registration Office is responsible for maintaining and updating contact information for students at the college. This office handles all administrative tasks related to student registration, including updating personal details such as contact information. Therefore, if you need to update your contact information, you should contact the Registration Office.

4. I can e-mail my instructors and staff members at the college using either my personal or my Penn Highlands e-mail account.

True

False

Because of FERPA, we can only communicate in a secure fashion through the @pennhighlands.edu e-mail.

Explanation

Because of FERPA, we can only communicate in a secure fashion through the @pennhighlands.edu e-mail.

5. How many pages of free printing paper are you allotted to your account each semester?

100

150

200

250

Paper does not "roll over" to the next semester. You cannot transfer extra paper to someone else's account. If you need more paper, contact the Bursar's Office at 814-262-6437. Each sheet is $0.05. Please also print wisely. Print multiple slides to one sheet or print to both sides of the paper. Features like this can be found after you hit "print" and then "properties."

Explanation

Paper does not "roll over" to the next semester. You cannot transfer extra paper to someone else's account. If you need more paper, contact the Bursar's Office at 814-262-6437. Each sheet is $0.05. Please also print wisely. Print multiple slides to one sheet or print to both sides of the paper. Features like this can be found after you hit "print" and then "properties."