Congratulate the team for being so observant in this competitive environment
Inform the client you have 'in error' obtained a competitor’s book and revert to the original pitch
Apologise to the client and withdraw from the bid, then take disciplinary action against your team members
Minor matter, not material. Continue with launch, remove reference to his degree in advertising. Invite to join Board
Refuse Brian’s request to join the Board and ask him to resign. Amend launch material to remove him.
Sack Brian for being deceitful. Amend launch material to remove him.
You decide to have one last attempt to see the CEO but his PA says that he is very busy and will not be available for a month
You will discuss your concerns with the senior independent director before the board meeting in two weeks’ time
You resolve to mention this, informally, to your regulatory supervisor at the next scheduled meeting in 10 days’ time
Call a meeting of the staff committee and recommend the footer is removed
Alter the footer as requested so Knights is awarded the mandate
Tell Inks it is an internal matter for Knights and it is quite inappropriate for a client to influence internal company policy
Here's an interesting quiz for you.