Chicago Taxi - Aug 2013 - Tap

25 Questions | Total Attempts: 7203

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Chicago Taxi Exam Quizzes & Trivia

TAP question from the final exam.


Questions and Answers
  • 1. 
    As a public chauffeur you must be aware of the laws that protect and ensure the rights of people with _________. There are federal, state, and municipals law emphasizing the equal treatment of people with _________.
    • A. 

      Abilities

    • B. 

      Passengers

    • C. 

      Disabilities

    • D. 

      Language problems

    • E. 

      None of the above are correct

  • 2. 
    At the beginning of a TAP trip, you will …
    • A. 

      Verify the picture on the TAP Swipe card match the rider

    • B. 

      Perform the initial swipe to validate the trip on the card

    • C. 

      Ask the customer what the destination will be

    • D. 

      1, 2 and 3 are correct

    • E. 

      None of the above

  • 3. 
    Sponsors of the Chicago Taxi Access Program are …
    • A. 

      PACE

    • B. 

      Regional Transportation Authority

    • C. 

      City of Chicago

    • D. 

      State of Illinois

    • E. 

      1, 2 and 3 are correct

  • 4. 
    A TAP customer with a Swipe Card  may use it to travel anywhere within the City of Chicago and …
    • A. 

      at the suburb that borders the city

    • B. 

      At the suburb that is serviced by the RTA

    • C. 

      A suburb that is shown on the CTA Service Area Map

    • D. 

      A suburb that is no more than 20 miles from the point of pickup

    • E. 

      None of the above are correct

  • 5. 
    Which of the following statements are NOT true ?
    • A. 

      All drivers are TAP certified by the Business Affairs and Consumer Protection

    • B. 

      TAP passengers ale allowed to ride on credit

    • C. 

      Drivers must give a metered receipt to customer when asked

    • D. 

      TAP passengers have Swipe cards

    • E. 

      Only one TAP trip can be used for each one way trip

  • 6. 
    The accessible Taxi Van came into service to …
    • A. 

      Transport TAP customers

    • B. 

      Prevent service dogs from injuring passengers on the CTA

    • C. 

      Ensure that individuals with disabilities can get a cab ride as easy as everyone does

    • D. 

      All of the above are correct

    • E. 

      Both 1 and 3 are correct

  • 7. 
    As a public chauffeur you will come in contact with many different people.   When you interact with people who have mental disabilities, a chauffeur should …
    • A. 

      Treat the customer with respect and courtesy , don’t talk down to them

    • B. 

      Feel free to ask if they need assistance

    • C. 

      Not assume that they cannot communicate

    • D. 

      Not assume any level of intellect based on what you see

    • E. 

      All of the above are correct

  • 8. 
    The Federal law that covers the use of guide dogs into public places is known as …
    • A. 

      The White Cane Law

    • B. 

      The Assistance Dog Act

    • C. 

      The A.D.A.

    • D. 

      The Guide Dog Act

    • E. 

      None of the above

  • 9. 
    You are driving the Accessibility Van, the control position for the buckles is as follow …
    • A. 

      Cam buckle right front, cam buckle left front, over center buckle right rear, over center buckle left rear

    • B. 

      Cam buckle left rear, cam buckle left front, over center buckle right rear, over center buckle right front

    • C. 

      Over center buckle right front , over center buckle left front, cam buckle right rear, cam buckle left rear

    • D. 

      Over center buckle left front, over center buckle left rear, . cam buckle right front, cam buckle left front

    • E. 

      None of the above

  • 10. 
    When using the TAP Swipe Card, there are a total of _____  per TAP trip.
    • A. 

      4

    • B. 

      3

    • C. 

      2

    • D. 

      1

    • E. 

      0

  • 11. 
    People with hearing impairments may also have …
    • A. 

      Mental problems

    • B. 

      Poor attitude towards hearing people

    • C. 

      Balance problems

    • D. 

      Great out look on life

    • E. 

      None of the above are correct

  • 12. 
    When you have a passenger who is hearing impaired you should FIRST …
    • A. 

      Speak at a normal rate and make sure the passenger can see your face and lips

    • B. 

      Speak at a very slow rate while looking at the passenger

    • C. 

      Write what you want to say on a piece of paper and hand it to them

    • D. 

      Use hand gestures to communicate

    • E. 

      None of the above are correct

  • 13. 
    Some disabled persons in wheelchair have the right to ride in the taxi sedan if they …
    • A. 

      Have a guide dog

    • B. 

      Have a Para-transit card

    • C. 

      Do not need a lot of assistance

    • D. 

      Can transfer themselves into the cab and have a collapsible wheelchair

    • E. 

      Have children with them

  • 14. 
    You are securing a passenger in a wheelchair into the Taxi Van, the front straps should be …
    • A. 

      2-3 inches from the customer’s feet

    • B. 

      1-5 inches from the customer’s feet

    • C. 

      At least 3 and no more than 8 inches from the customer’s feet

    • D. 

      At least 8 inches from the customer’s feet

    • E. 

      None of the above are correct

  • 15. 
    You have a passenger, who is disabled and they are getting out of the cab and you are assisting them. The passenger begin to fall; it is your responsibility to .,.
    • A. 

      After they fall call the ambulance

    • B. 

      Get out of the way and call for assistance

    • C. 

      Make sure that you do not get hurt by getting out of the way

    • D. 

      Break their fall, and help them to the ground if you are near

    • E. 

      None of the above are correct

  • 16. 
    A TAP passenger may take a maximum of ____ trips in a day .
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

    • E. 

      None of the above are correct

  • 17. 
    The value of a TAP trip is …
    • A. 

      $12.00

    • B. 

      $12.50

    • C. 

      $13.00

    • D. 

      $13.50

    • E. 

      $14.00

  • 18. 
    The TAP Swipe Card may be used to pay for …
    • A. 

      Trips, tolls and MPEA tax

    • B. 

      Extra rider surcharge

    • C. 

      Excess wait time

    • D. 

      Any amount over $13.50 on the meter

    • E. 

      None of the above

  • 19. 
    A driver must wait _______ minutes between the same TAP trip ?
    • A. 

      5 minutes

    • B. 

      10 minutes

    • C. 

      12 minutes

    • D. 

      15 minutes

    • E. 

      No wait time is necessary

  • 20. 
    A power or motorized wheelchair occupies or rides in which position in the Taxi Van ?
    • A. 

      Position #1

    • B. 

      Position #2

    • C. 

      Position #3

    • D. 

      Position #4

    • E. 

      The center of the van

  • 21. 
    There is a law in the State of Illinois which ensures access for people with sight disabilities with their service dog. The law is called ...
    • A. 

      The Visually Impaired Act

    • B. 

      The Service Animal Act

    • C. 

      The White Cane Law

    • D. 

      The A.D.A.

    • E. 

      The Open Access Act

  • 22. 
    You pick up two passengers at Harold Washington College , and they are going to 115th and Michigan.  Both passengers hand you TAP Swipe Cards and both show their Para-transit Identification cards, how you handle this $38.00 fare ?
    • A. 

      The two TAP Swipe Cards could be used for this trip

    • B. 

      Both Swipe Cards could be used and the difference made up in cash

    • C. 

      Refuse to accept both TAP Swipe Cards and ask to be paid in cash or credit cards

    • D. 

      Only one TAP Swipe Card can be used

    • E. 

      Whatever the passenger wants

  • 23. 
    When greeting a person who is visually impaired …
    • A. 

      Speak only through a companion

    • B. 

      Wave your hands

    • C. 

      Speak very loudly

    • D. 

      Always identify yourself and others who may be with you

    • E. 

      None of the above

  • 24. 
    Leaning or hanging on a person’s wheelchair   is similar to leaning or hanging on a person and is  considered __________ because the wheelchair is part of the body space for the who uses it.
    • A. 

      Courteous

    • B. 

      Proper

    • C. 

      Inappropriate

    • D. 

      Respectful

    • E. 

      None of the above are correct

  • 25. 
    Never use the following terms when referring to persons with disabilities …
    • A. 

      Handicapped

    • B. 

      Wheelchair bound

    • C. 

      Crippled/ crippling/ crip

    • D. 

      Deaf and dumb

    • E. 

      All of the above

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