Trivia Quiz: How Well Do You Know About Chase United Vip Lounge?
How Well Do You Know About Chase United VIP Lounge? When you head on out for a night of dancing and drinking, everyone knows that the place with the most fun is the VIP lounge. For those of you who have heard of the VIP experience at Chase united, you know that it is like no other club or lounge has to offer. Take this quiz and see how well you know it.
- 1.
What is the #1 program objective for the Chase United VIP Lounge?
- A.
Compete with American Express
- B.
Offer an exclusive experience for Chase United Cardmembers
- C.
Offer free gift wrapping for all holiday shoppers
- D.
Drive credit card applications
Correct Answer
B. Offer an exclusive experience for Chase United CardmembersExplanation
The #1 program objective for the Chase United VIP Lounge is to offer an exclusive experience for Chase United Cardmembers. This means that the lounge is designed to provide a unique and special experience for cardmembers, allowing them to enjoy exclusive amenities and privileges that are not available to the general public. The objective is to create a sense of exclusivity and enhance the value of being a Chase United Cardmember, thereby incentivizing more people to apply for and use the card.Rate this question:
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- 2.
What year of operation is this for the Chase VIP Lounge?
- A.
1st
- B.
10th
- C.
4th
- D.
3rd
Correct Answer
C. 4thExplanation
This is the fourth year of operation for the Chase VIP Lounge.Rate this question:
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- 3.
What are the 4 qualities of a VIP Lounge BA?
- A.
Professional, Service Minded, Personable, Reliable
- B.
Professional, Funny, Knowledgeable, Nice
- C.
Knowledgeable, Credit Card Expert, Reliable, Helpful
- D.
Professional, Credit Card Expert, Helpful, Shopping Expert
Correct Answer
A. Professional, Service Minded, Personable, ReliableExplanation
The qualities of a VIP Lounge BA are professional, service-minded, personable, and reliable. These qualities are important for someone working in a VIP lounge as they need to maintain a high level of professionalism while providing excellent service to VIP guests. They should also be personable and friendly, creating a welcoming and comfortable atmosphere for the guests. Lastly, they need to be reliable, ensuring that they can be trusted to handle any situation that may arise in the VIP lounge.Rate this question:
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- 4.
Which one of these amenities is NOT available in the VIP Lounge?
- A.
Gift Wrapping
- B.
Bag & Coat check
- C.
Validated Parking
- D.
Refreshments
Correct Answer
C. Validated ParkingExplanation
The VIP Lounge does not offer validated parking as an amenity.Rate this question:
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- 5.
What are the activation dates for the VIP Lounge?
- A.
November 23rd-December 24th
- B.
November 29th-December 24th
- C.
December 1-December 24th
- D.
November 25th-December 24th
Correct Answer
A. November 23rd-December 24thExplanation
The activation dates for the VIP Lounge are from November 23rd to December 24th.Rate this question:
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- 6.
What time should VIP Lounge Brand Ambassadors arrive each day?
- A.
60 minutes prior to Lounge opening
- B.
45 minutes prior to Lounge opening
- C.
The same time as the Lounge opens
- D.
30 minutes prior to Lounge opening
Correct Answer
D. 30 minutes prior to Lounge openingExplanation
Brand Ambassadors should arrive 30 minutes prior to Lounge opening each day. This allows them enough time to prepare for their duties and ensure that everything is in order before the Lounge opens. Arriving earlier than this may not be necessary, as it could result in wasted time and resources. Conversely, arriving later than this could lead to a rushed and unorganized start to the day. Therefore, 30 minutes prior to Lounge opening is the most suitable time for the Brand Ambassadors to arrive.Rate this question:
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- 7.
How many Keurig coffee machines are set up in the VIP Lounge?
- A.
1
- B.
8
- C.
5
- D.
6
Correct Answer
C. 5Explanation
The correct answer is 5 because the question asks for the number of Keurig coffee machines set up in the VIP Lounge. Out of the given options, 5 is the only number that represents the quantity of coffee machines in the lounge.Rate this question:
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- 8.
What is the posted limit for number of gifts that can be wrapped for a guest when the lounge is deemed busy?
- A.
5
- B.
2
- C.
3
- D.
1
Correct Answer
B. 2Explanation
The posted limit for the number of gifts that can be wrapped for a guest when the lounge is deemed busy is 2. This means that when the lounge is busy, the staff can only wrap a maximum of 2 gifts for each guest.Rate this question:
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- 9.
How many Brand Ambassadors are assigned to the Bag/Coat check station?
- A.
1
- B.
0
- C.
3
- D.
2
Correct Answer
D. 2Explanation
There are 2 Brand Ambassadors assigned to the Bag/Coat check station.Rate this question:
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- 10.
What is the first thing that should be done if there is a Gift Wrap or Bag/Coat check dispute?
- A.
Solve the problem yourself
- B.
Alert the Lounge manager immediately
- C.
Offer to purchase the guest a replacement
- D.
None of the above
Correct Answer
B. Alert the Lounge manager immediatelyExplanation
If there is a Gift Wrap or Bag/Coat check dispute, the first thing that should be done is to alert the Lounge manager immediately. This is because the Lounge manager is responsible for overseeing the operations and resolving any issues that may arise. By alerting the manager, they can take appropriate action to address the dispute and find a solution that satisfies both the guest and the establishment.Rate this question:
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- 11.
What TV stations will the Lounge TVs be tuned to?
- A.
ESPN, CNN, Weather Channel
- B.
ESPN, Fox News, MTV
- C.
Weather Channel, Local News, Fox 1 Sports
- D.
ESPN, CNN, Lifetime
Correct Answer
A. ESPN, CNN, Weather ChannelExplanation
The Lounge TVs will be tuned to ESPN, CNN, and the Weather Channel.Rate this question:
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- 12.
To be early is to be on time, to be on time is to be late, and to be late is to be...
- A.
Acceptable
- B.
Inexcusable
- C.
OK if you call ahead
Correct Answer
B. InexcusableExplanation
The given statement suggests that being early is considered the standard for being on time, while being on time is seen as being late. Therefore, being late would be considered even worse than being on time, making it inexcusable.Rate this question:
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- 13.
What two major companies are you representing as a BA?
- A.
Chase and Continental Airlines
- B.
Chase and United Airlines
- C.
Chase and the Mall you are working
- D.
Chase and Visa
Correct Answer
B. Chase and United AirlinesExplanation
The correct answer is Chase and United Airlines because the question asks about the two major companies the person is representing as a BA (Business Analyst), and out of the given options, Chase and United Airlines are the only two major companies mentioned.Rate this question:
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- 14.
Is it acceptable to use your cell phone while on duty in the Lounge?
- A.
Yes
- B.
No
- C.
Only if I need to
Correct Answer
B. NoExplanation
Using a cell phone while on duty in the Lounge is not acceptable. This implies that individuals should refrain from using their cell phones while they are supposed to be working or performing their duties in the Lounge.Rate this question:
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- 15.
Is it ok to solicit mall shoppers outside of the VIP Lounge space and encourage them to enter?
- A.
No
- B.
Yes
- C.
If they ask me what its all about
Correct Answer
A. NoExplanation
The correct answer is "No" because soliciting mall shoppers outside of the VIP Lounge space and encouraging them to enter may be seen as intrusive and disruptive to their shopping experience. It is important to respect the boundaries and privacy of shoppers unless they express interest or ask for more information.Rate this question:
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- 16.
If a guest has a question about their credit card, you should first:
- A.
Try to answer it yourself
- B.
Direct them to call the number on the back of their card
- C.
Ask your manager
- D.
Tell them you don't know
Correct Answer
B. Direct them to call the number on the back of their cardExplanation
The best course of action when a guest has a question about their credit card is to direct them to call the number on the back of their card. This is because the customer service representatives at the credit card company will have the most accurate and up-to-date information regarding the guest's specific credit card account. By directing the guest to call the number on the back of their card, they will be able to speak directly with the credit card company and get their questions answered efficiently and accurately.Rate this question:
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- 17.
Card member inquiry cards are to be given out if:
- A.
A guest has a question about their credit card and wants to speak directly to someone at Chase
- B.
They want to complain about the VIP Lounge
- C.
They want to praise the VIP Lounge
- D.
They want to apply for a credit card
Correct Answer
A. A guest has a question about their credit card and wants to speak directly to someone at ChaseExplanation
Card member inquiry cards are to be given out if a guest has a question about their credit card and wants to speak directly to someone at Chase. This implies that the purpose of the inquiry cards is to provide a means for guests to seek clarification or assistance regarding their credit card from Chase representatives. The other options, such as complaining or praising the VIP Lounge, or applying for a credit card, do not align with the purpose of the inquiry cards.Rate this question:
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- 18.
What is the first thing you should do in case of an emergency?
- A.
Listen to the Lounge manager's directions
- B.
Leave the Lounge
- C.
Listen for any official announcements from the mall and follow the directions given by mall security
Correct Answer
C. Listen for any official announcements from the mall and follow the directions given by mall securityExplanation
In case of an emergency, the first thing you should do is listen for any official announcements from the mall and follow the directions given by mall security. This is important because mall security will have the most accurate and up-to-date information about the emergency situation and the necessary steps to ensure safety. Following their directions will help you navigate the emergency effectively and minimize any potential harm or danger.Rate this question:
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- 19.
What BA responsibility is everyone's responsibility?
- A.
Food Service
- B.
General upkeep of the lounge to ensure cleanliness
- C.
Gift Wrapping
- D.
Bag/Coat Check
Correct Answer
B. General upkeep of the lounge to ensure cleanlinessExplanation
The responsibility of general upkeep of the lounge to ensure cleanliness is everyone's responsibility. This means that all individuals, regardless of their specific role or job title, are expected to contribute to maintaining the cleanliness of the lounge area. This could involve tasks such as picking up trash, wiping down surfaces, or organizing the space. By emphasizing that this responsibility is shared by all, it promotes a sense of ownership and accountability among the team members.Rate this question:
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- 20.
What color is the BA Uniform Shirt?
- A.
Black
- B.
Blue
- C.
White
- D.
Grey
Correct Answer
B. BlueExplanation
The correct answer is blue. This is because the question is asking about the color of the BA Uniform Shirt, and out of the given options, blue is the only color mentioned. Therefore, blue is the correct answer.Rate this question:
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- 21.
How many guests can a Chase United Card Member bring into the Lounge?
- A.
3
- B.
1
- C.
5
- D.
Unlimited
Correct Answer
A. 3Explanation
A Chase United Card Member can bring up to 3 guests into the Lounge.Rate this question:
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- 22.
What are the two primary credit cards that will be used to gain entry into the Lounge?
- A.
MileagePlus Explorer & MileagePlus Club
- B.
MileagePlus Explorer & Presidential Plus
- C.
MileagePlus Club & American Express
- D.
MileagePlus Explorer & Million Miler Card
Correct Answer
A. MileagePlus Explorer & MileagePlus ClubExplanation
The correct answer is MileagePlus Explorer & MileagePlus Club. These two credit cards are the primary ones that can be used to gain entry into the Lounge. The other options mentioned do not include MileagePlus Club, which is one of the required credit cards. Additionally, the Million Miler Card is not mentioned as a primary credit card for entry into the Lounge.Rate this question:
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- 23.
Guest must present what item along with their entry method?
- A.
Business Card
- B.
Photo ID
- C.
$5 Entry Fee
- D.
Receipt from the Mall
Correct Answer
B. pHoto IDExplanation
Guests must present a photo ID along with their entry method. This is likely because the photo ID serves as a form of identification to verify the guest's identity and age. It ensures that the guest is eligible to enter and participate in the event or activity. Additionally, the photo ID helps maintain security and prevents unauthorized access.Rate this question:
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- 24.
What dates are the Toys for Tots Tuesday feature days?
- A.
12/2, 12/9, 12/16
- B.
12/3, 12/10, 12/17
- C.
12/10, 12/17, 12/24
- D.
11/26, 12/13, 12/10
Correct Answer
B. 12/3, 12/10, 12/17Explanation
The correct answer is 12/3, 12/10, 12/17. These dates are the Toys for Tots Tuesday feature days.Rate this question:
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- 25.
What is the VIP Lounge program website URL?
- A.
VIPLounge.com
- B.
ChaseLounge.com
- C.
ChaseVIPLounge.com
- D.
VIPChase.com
Correct Answer
C. ChaseVIPLounge.comExplanation
The correct answer is ChaseVIPLounge.com. This is the correct website URL for the VIP Lounge program.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Nov 19, 2013Quiz Created by
Eventpro
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