CGE Final Nov 19 2013
40 Questions
| Total Attempts: 52
Questions and Answers
- 1.What does ASC stand for?
- 2.How do change an expense from per diem to actual?
- 3.When actively working a case in the Support Portal, (Service Cloud), you should be in the status of "New".
- A.
True
- B.
False
- 4.What do you do with an M&IE expense to show that breakfast was provided that day?
- 5.A Ghost Card (CBA) can be set up to be used by specific employees.
- A.
True
- B.
False
- 6.What does TSG stand for?
- 7.You can make a booking in the GDS Testers.
- A.
True
- B.
False
- 8.A ghost card can be set up to allow instant purchase carriers to use that card.
- A.
True
- B.
False
- 9.What is the complete path to adding a signature to an existing routing list?
- 10.Under what tab do you "Select Other Authorizations" on an authorization or voucher?
- 11.True or False, in the Documents, user defined expense labels can be unique amongst all expense types.
- A.
True
- B.
False
- 12.True or False, the same reason code in TAVS is the same as in Travel.
- A.
True
- B.
False
- 13.What does **Account mean in a Routing List?
- 14.Give me an example of an off-airport car location.
- 15.What is the purpose of the cardholders code in an employees profile?
- 16.Name at least 3 things that have Dynamic Labels.
- 17.In Service Cloud, what is the first field completed when opening a new case?
- 18.What is the complete path to remove edit-lock?
- 19.The way to converse with clients regarding a case is via email.
- A.
True
- B.
False
- 20.The Concur Government Mobile edition is available in the App store.
- A.
True
- B.
False
- 21.Describe 2 ways you can assist a traveler, when they cannot find their hotel in CGE.
- 22.What are the 5 ways a traveler can contact a Concur Support person in the VA office?
- 23.You dont have to open a case for every call from a traveler.
- A.
True
- B.
False
- 24.What is an "Orphaned Trip"?
- 25.How many segments can be booked on a multi segment trip?
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