Fsbo_expired Leads Calling Quiz
The purpose of this quiz is to test your knowledge of FSBO and Expired lead calling.
- 1.FSBO/Expired team meetings are permanently set on Monday weekly?
- A.
True
- B.
False
- 2.If a FSBO lead tells the caller that they sold the property, what should be the next steps that the caller takes? (Check all that applies.)
- A.
Thank the lead for their time and immediately hang up without saying another word.
- B.
Ask the lead whether they sold the property on their own or used another agent.
- C.
Ask the lead if they were able to get asking price.
- D.
Tell the lead your agent could have gotten them more money.
- E.
None of the above
- 3.The goal(s) of calling FSBO/Expired leads is/are to _________.
- A.
Build rapport with lead
- B.
Set appointment for lead and client to meet
- C.
Introduce the client's name in the household
- D.
All of the above
- 4.If a lead tells the caller that they are going to try and sell their property on their own for 3mos, when should the caller do a call back?
- A.
3 months exactly
- B.
The day before the 3 months are up
- C.
1 ½ months
- D.
Don’t do a callback because they probably will sell within that time.
- 5.What information is not necessary to obtain from lead during your conversation with them?
- A.
If the lead is obligated to work with another agent.
- B.
How much time before the lead decides he/she is ready to interview agents?
- C.
The reason the lead is selling their house.
- D.
What is the asking price of the house?
- E.
All are important for the client to know.
- 6.Since the caller knows their client has a lot of buyers, it is okay to tell the lead that the client will have the perfect buyer for their property.
- A.
True
- B.
False
- 7.If the caller gets an appointment which would be an ‘A’ lead, he/she should _____:
- A.
Email/text or call the client (based on system document)
- B.
Send appointment confirmation email to lead and copy client
- C.
Enter the ‘A’ lead in the Leads-Clients database
- D.
Enter a Goal Action to bill for the Golden Egg
- E.
Include it on the Daily Calling Report
- F.
A,B,C & E
- G.
A,B,D & E
- H.
All of the above
- 8.If the caller gets an ‘A’ lead for a FSBO lead how should be coded?
- A.
FSBO A
- B.
Seller A
- C.
Either a or b
- D.
Neither a or b
- 9.If the lead is upset, what is the best way to handle the call?
- A.
Keep talking, they will want to hear what you have to say.
- B.
Apologize for the call and hang up.
- C.
Tell them you will only take a few minutes of their time, and go into your scripting.
- D.
A & C
- E.
All of the above
- 10.What is an Expired Lead?
- A.
An expired lead is someone who is trying to sell their home themselves.
- B.
An expired lead is someone who has tried to sell their home with another agent and for whatever reason, the house didn't sell, or they withdrawn their home from the MLS, or canceled their listing.
- C.
An expired lead is someone who is selling their home on the MLS.
- D.
All of the above.
- 11.What is an FSBO Lead?
- A.
A FSBO lead is someone who is selling their home on the MLS.
- B.
B. A FSBO lead is someone who has tried to sell their home with another agent and for whatever reason, the house didn't sell, or they withdrew their home from the MLS, or canceled their listing.
- C.
A FSBO lead is someone who is trying to sell their home on their own.
- D.
All of the above
- 12.What does FSBO stand for?
- A.
Forgotten Sales By Owner
- B.
For Someone By Owner
- C.
For Sale By Owner
- D.
None of the above
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