Fsbo_expired Leads Calling Quiz
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The purpose of this quiz is to test your knowledge of FSBO and Expired lead calling.
- 1.
FSBO/Expired team meetings are permanently set on Monday weekly?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The FSBO/Expired meetings use to be bi-weekly, now they are weekly on Mondays at 4:00PM EST.Rate this question:
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- 2.
If a FSBO lead tells the caller that they sold the property, what should be the next steps that the caller takes? (Check all that applies.)
- A.
Thank the lead for their time and immediately hang up without saying another word.
- B.
Ask the lead whether they sold the property on their own or used another agent.
- C.
Ask the lead if they were able to get asking price.
- D.
Tell the lead your agent could have gotten them more money.
- E.
None of the above
Correct Answer(s)
B. Ask the lead whether they sold the property on their own or used another agent.
C. Ask the lead if they were able to get asking price.Explanation
Find out how the house was sold and how much is sold for.Rate this question:
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- 3.
The goal(s) of calling FSBO/Expired leads is/are to _________.
- A.
Build rapport with lead
- B.
Set appointment for lead and client to meet
- C.
Introduce the client's name in the household
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All of the above are very important with calling FSBO/Expired.Rate this question:
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- 4.
If a lead tells the caller that they are going to try and sell their property on their own for 3mos, when should the caller do a call back?
- A.
3 months exactly
- B.
The day before the 3 months are up
- C.
1 ½ months
- D.
Don’t do a callback because they probably will sell within that time.
Correct Answer
C. 1 ½ monthsExplanation
The caller should always cut the amount of time the leads gives in half.Rate this question:
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- 5.
What information is not necessary to obtain from lead during your conversation with them?
- A.
If the lead is obligated to work with another agent.
- B.
How much time before the lead decides he/she is ready to interview agents?
- C.
The reason the lead is selling their house.
- D.
What is the asking price of the house?
- E.
All are important for the client to know.
Correct Answer
E. All are important for the client to know.Explanation
Each of these items are key for the client to know about the lead.Rate this question:
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- 6.
Since the caller knows their client has a lot of buyers, it is okay to tell the lead that the client will have the perfect buyer for their property.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The caller is to never make any promises to the lead.Rate this question:
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- 7.
If the caller gets an appointment which would be an ‘A’ lead, he/she should _____:
- A.
Email/text or call the client (based on system document)
- B.
Send appointment confirmation email to lead and copy client
- C.
Enter the ‘A’ lead in the Leads-Clients database
- D.
Enter a Goal Action to bill for the Golden Egg
- E.
Include it on the Daily Calling Report
- F.
A,B,C & E
- G.
A,B,D & E
- H.
All of the above
Correct Answer
F. A,B,C & EExplanation
All actions should be completed, except for billing for the Golden Egg. The caller will need to wait until the appointment is met and then submit an approval email to Teresa G. Once approved they can then bill for the Golden Egg.Rate this question:
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- 8.
If the caller gets an ‘A’ lead for a FSBO lead how should be coded?
- A.
FSBO A
- B.
Seller A
- C.
Either a or b
- D.
Neither a or b
Correct Answer
A. FSBO AExplanation
FSBO leads should be coded as: FSBO A, B, C, Dead, FSBO Lost - FSBO or FSBO Lost - Agent
Expired leads should be coded as: Expired A, B, C, Dead, Expired LostRate this question:
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- 9.
If the lead is upset, what is the best way to handle the call?
- A.
Keep talking, they will want to hear what you have to say.
- B.
Apologize for the call and hang up.
- C.
Tell them you will only take a few minutes of their time, and go into your scripting.
- D.
A & C
- E.
All of the above
Correct Answer
D. A & CExplanation
FSBO/Expired calling is all about handling objections. An attitude from the lead is basically just another objection. The caller should be polite and keep explaining the purpose of the call.Rate this question:
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- 10.
What is an Expired Lead?
- A.
An expired lead is someone who is trying to sell their home themselves.
- B.
An expired lead is someone who has tried to sell their home with another agent and for whatever reason, the house didn't sell, or they withdrawn their home from the MLS, or canceled their listing.
- C.
An expired lead is someone who is selling their home on the MLS.
- D.
All of the above.
Correct Answer
B. An expired lead is someone who has tried to sell their home with another agent and for whatever reason, the house didn't sell, or they withdrawn their home from the MLS, or canceled their listing.Explanation
An expired lead refers to someone who has attempted to sell their home with another agent but was unsuccessful in selling it. This could be due to various reasons, such as the house not being sold, the homeowner withdrawing their home from the Multiple Listing Service (MLS), or canceling their listing altogether.Rate this question:
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- 11.
What is an FSBO Lead?
- A.
A FSBO lead is someone who is selling their home on the MLS.
- B.
B. A FSBO lead is someone who has tried to sell their home with another agent and for whatever reason, the house didn't sell, or they withdrew their home from the MLS, or canceled their listing.
- C.
A FSBO lead is someone who is trying to sell their home on their own.
- D.
All of the above
Correct Answer
C. A FSBO lead is someone who is trying to sell their home on their own.Explanation
The correct answer is "A FSBO lead is someone who is trying to sell their home on their own." This means that the person is not using the services of a real estate agent and is attempting to sell their property independently. The other options mentioned in the question, such as selling on the MLS or previous unsuccessful attempts with an agent, are not necessarily exclusive to FSBO leads.Rate this question:
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- 12.
What does FSBO stand for?
- A.
Forgotten Sales By Owner
- B.
For Someone By Owner
- C.
For Sale By Owner
- D.
None of the above
Correct Answer
C. For Sale By OwnerExplanation
FSBO stands for "For Sale By Owner." This term is commonly used in the real estate industry to indicate that a property is being sold directly by the owner, without the involvement of a real estate agent or broker. This allows the owner to have more control over the sale process and potentially save on commission fees. It is important to note that the other options given, "Forgotten Sales By Owner" and "For Someone By Owner," are not valid explanations for the acronym FSBO.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Jul 25, 2024Quiz Edited by
ProProfs Editorial Team -
Mar 11, 2014Quiz Created by
Teresa Glenn
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