Why First Impressions Are Important
8 Questions
| Total Attempts: 250
There is always this debate of judging the book by its cover and all. Well, when it comes to human beings, it is easy to judge by what we see. For this, we try understand why first impressions are important.
Questions and Answers
- 1.First impressions are important as they give a professional image of you and your company?
- A.
True
- B.
False
- 2.If I show customers______________ there will be an increase in customer loyalty.
- 3.Repeat business occurs when:
- A.
You provide a professional image of the company
- B.
You never make eye contact
- C.
Dress in a casual way
- D.
Have poor body language
- 4.Lower marketing costs occur when a positive image is created as word of mouth is an effective advertising campaign.
- A.
True
- B.
False
- 5.Having integrity means you are untrustworthy and not of good character?
- A.
True
- B.
False
- 6.A smart appearance dosen't matter its inside what counts
- A.
True
- B.
False
- 7.Keeping information confidential is:
- A.
A waste of time who cares
- B.
Just for when customers are around, its OK to chat within the office
- C.
Vital to uphold the professionalism and positive image of your company
- D.
To stop competitors finding things out
- 8.A person can be judged within 30 seconds based on their overall appearance
- A.
True
- B.
False
Questions: 120 | Attempts: 8834 | Last updated: Jun 22, 2021
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