Knowledge Check - M3 Standard Definitions
Thank you for completing this portion of M3 training. We would like to gauge how much you learned in your training. Please take a few moments and complete this knowledge check. This knowledge check is not part of any performance evaluation and is not publicly shared. Don't forget to report your time when you're finished. Ready? Let's go.
- 1.
Talking with a shopper about a product and handing them a coupon would be defined as what type of task?
- A.
Product Distribution
- B.
New Item Cut In
- C.
Consumer Intercept
- D.
Product Placement
Correct Answer
C. Consumer InterceptExplanation
The task of talking with a shopper about a product and handing them a coupon would be defined as a consumer intercept. This involves engaging with potential customers in a retail setting, initiating a conversation about a product, and offering them a coupon as an incentive to make a purchase.Rate this question:
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- 2.
You can tap the quantity number next to the plus and minus button to display the keypad and directly input your quantity.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because it states that you can tap the quantity number next to the plus and minus button to display the keypad and directly input your quantity. This implies that there is a feature available where users can input their desired quantity directly through a keypad by tapping on the quantity number.Rate this question:
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- 3.
On the Resolve Task screen, when reporting on how many IRCs you handed out to shoppers, you would tap which task title?
- A.
What is the status?
- B.
IRCs Handed Out
- C.
Department
Correct Answer
B. IRCs Handed OutExplanation
On the Resolve Task screen, the task title that you would tap to report on how many IRCs you handed out to shoppers is "IRCs Handed Out". This task title specifically refers to the action of distributing IRCs to shoppers and would allow you to accurately track and report the number of IRCs distributed.Rate this question:
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- 4.
When resolving tasks, it’s OK to leave some task responses blank if no action was taken.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When resolving tasks, it is acceptable to leave some task responses blank if no action was taken. This means that if a task does not require any action or if the task is not applicable, it is acceptable to leave the response blank. This allows for efficient task management and ensures that only relevant information is recorded.Rate this question:
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- 5.
You are only required to report on bold tasks unless directed by your team.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given correct answer is "True". However, without any context or question provided, it is not possible to provide a specific explanation for why the answer is true.Rate this question:
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- 6.
What do you click when you need to identify where the display is to be set-up?
- A.
Product picture
- B.
Instructions
- C.
Task title
Correct Answer
B. InstructionsExplanation
When you need to identify where the display is to be set-up, you would click on the "Instructions" option. This is because the instructions typically provide step-by-step guidance on how to set up the display, including information on its location. The product picture may give you a visual representation of the display, but it may not provide specific instructions on where to set it up. The task title is unlikely to provide the necessary information on display set-up.Rate this question:
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- 7.
When resolving (reporting on) your tasks, you can report on how much product is on the shelf by...
- A.
Adding notes into M3
- B.
Tapping the plus or minus keys
- C.
Verbally talking with store personnel, and they will report it
Correct Answer
B. Tapping the plus or minus keysExplanation
By tapping the plus or minus keys, you can report on how much product is on the shelf. This suggests that there is a system or software in place where you can input the quantity of product either by adding or subtracting it. This method allows for accurate tracking of the product inventory on the shelf.Rate this question:
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- 8.
Once you click Finish Store, a task is submitted, and you cannot retrieve it.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Once you click Finish Store, it means that you have completed and finalized the task. The action of clicking this button submits the task and it cannot be retrieved or undone. Therefore, the statement "Once you click Finish Store, a task is submitted, and you cannot retrieve it" is true.Rate this question:
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- 9.
What do you see on the screen after you resolve or report on a task? (Click all that apply)
- A.
A green checkmark next to the Resolve Task question
- B.
A red flag to the right of the task
- C.
A line through the product name at the top of the screen
- D.
Nothing, the task completely disappears
Correct Answer(s)
A. A green checkmark next to the Resolve Task question
C. A line through the product name at the top of the screenExplanation
After resolving or reporting on a task, you will see a green checkmark next to the Resolve Task question, indicating that the task has been successfully resolved. Additionally, you will see a line through the product name at the top of the screen, indicating that the task related to that product has been completed.Rate this question:
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- 10.
When you want to learn about a product’s details including: UPC, product size, or the on-hand count, what do you do?
- A.
Go to the Department Manager
- B.
Go to the Instructions
- C.
Tap the product image
Correct Answer
C. Tap the product imageExplanation
To learn about a product's details including UPC, product size, or the on-hand count, you need to tap the product image. This suggests that there is additional information available by selecting or clicking on the product image, which will provide the desired details about the product. The other options, going to the Department Manager or going to the Instructions, do not specifically mention accessing the product details, making them less likely to be the correct answer.Rate this question:
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- 11.
It’s time to report on how much product is on the shelf. What is the process inside M3?
- A.
Select the product, adjust the quantity by using the plus or minus buttons, tap ‘OK’, tap Save
- B.
Tap ‘OK’, adjust the quantity by using the plus or minus buttons, select the product, tap Save
- C.
Select the product, tap ‘OK’, adjust the quantity by using the plus or minus buttons, tap Save
Correct Answer
A. Select the product, adjust the quantity by using the plus or minus buttons, tap ‘OK’, tap SaveExplanation
The correct answer is "Select the product, adjust the quantity by using the plus or minus buttons, tap ‘OK’, tap Save". This process involves first selecting the product that needs to be reported, then adjusting the quantity by either adding or subtracting using the plus or minus buttons. After that, the user taps 'OK' to confirm the quantity adjustment and then taps 'Save' to save the updated information.Rate this question:
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- 12.
In the Select Task Resolution screen, you can select conflicting check boxes such as "IRCs Placed" and" No Action Taken?"
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
In the Select Task Resolution screen, you cannot select conflicting check boxes such as "IRCs Placed" and "No Action Taken."Rate this question:
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- 13.
For an IRC Consumer Intercept task, you should perform the following actions:
- A.
Skip the Instructions, skip the product details, and execute your IRC Consumer Intercept work
- B.
Skip the Instructions, tap the product itself to get product details, and execute your IRC Consumer Intercept work
- C.
Tap the Instructions to read all the details of what you are being asked to do, tap the product itself to get product details, and execute your IRC Consumer Intercept work
- D.
Execute the Consumer Intercept however you want since you do not have a Sales Plan
Correct Answer
C. Tap the Instructions to read all the details of what you are being asked to do, tap the product itself to get product details, and execute your IRC Consumer Intercept workExplanation
In an IRC Consumer Intercept task, it is important to tap the Instructions to read all the details of what you are being asked to do. This will provide you with the necessary information and guidelines for the task. Additionally, tapping the product itself to get product details is important as it will help you gather relevant information about the product. By doing these actions, you will be able to execute your IRC Consumer Intercept work effectively and accurately.Rate this question:
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- 14.
When executing an IRC Consumer Intercept, which of the following actions should you NOT do?
- A.
Smile and engage with them; or through other visible signs that may announce you
- B.
Ask questions about their shopping situation and what they’re looking for
- C.
Disrespect the other brands by making rude comments about competitor products
- D.
Suggest that they can save money by using the IRC
Correct Answer
C. Disrespect the other brands by making rude comments about competitor productsExplanation
When executing an IRC Consumer Intercept, it is important not to disrespect other brands by making rude comments about competitor products. This behavior can create a negative impression and may harm the reputation of the company conducting the intercept. It is important to maintain professionalism and focus on providing helpful information about the IRC and how it can benefit the consumer.Rate this question:
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- 15.
For a display task, you are required to tap every product when there are multiple products shown in the task detail view.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
In the given task, it is stated that you are required to tap every product when there are multiple products shown in the task detail view. However, the correct answer is False. This means that it is not necessary to tap every product in the task detail view. There could be other instructions or requirements for the display task, but tapping every product is not one of them.Rate this question:
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- 16.
You should answer the questions in the Resolve Task menu before you start executing your work.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given answer is False because it states that you should answer the questions in the Resolve Task menu before starting your work. However, this statement contradicts the usual practice of answering questions after completing the task, as answering questions before starting the work may lead to inaccurate or incomplete responses.Rate this question:
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- 17.
What is the difference between Area POP and Product POP?
- A.
Area POP requires you to place the POP on the product, whereas Product POP requires you to place an IRC on the product
- B.
Area POP requires you to place the IRC in the area of the product, whereas Product POP requires you to place the POP on the product
- C.
Area POP requires you to place the POP in the area of the product, whereas Product POP requires you to place the POP on the shelf
- D.
Area POP requires you to place the POP in the area of the product, whereas Product POP requires you to place the POP on the product
Correct Answer
D. Area POP requires you to place the POP in the area of the product, whereas Product POP requires you to place the POP on the productExplanation
The difference between Area POP and Product POP lies in the placement of the POP (Point of Purchase) material. Area POP requires the POP to be placed in the area of the product, while Product POP requires the POP to be placed directly on the product itself.Rate this question:
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- 18.
In the IRC Product Placement Resolve Task menu, the Placement Details resolution is optional. In order to complete the Placement Details resolution, you must complete the following tasks…
- A.
Quantity Placed
- B.
Quantity Placed & Placement Area
- C.
Quantity Placed & Department
- D.
Placement Area
Correct Answer
B. Quantity Placed & Placement AreaExplanation
The correct answer is "Quantity Placed & Placement Area". This means that in order to complete the Placement Details resolution in the IRC Product Placement Resolve Task menu, you need to provide information about both the quantity of the product placed and the specific area where it was placed.Rate this question:
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- 19.
Which of the following is NOT a common Pack Out Location?
- A.
Home Location
- B.
Display
- C.
Manager's Office
- D.
Checkout
Correct Answer
C. Manager's OfficeExplanation
The manager's office is not a common pack out location because it is typically not used for storing or organizing items for display or checkout. Pack out locations are usually areas where products are stored or displayed for customers to see and purchase, such as the home location, display, or checkout areas. The manager's office is more commonly used for administrative tasks and meetings, rather than for packing out products.Rate this question:
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- 20.
M3 work is reported in M3. All other work assigned from SalesTrak must be reported in SalesTRak.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that M3 work should be reported in M3, as stated in the question. It is specified that all other work assigned from SalesTrak should be reported in SalesTrak. Therefore, the statement "M3 work is reported in M3" is true, as it aligns with the given information.Rate this question:
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- 21.
To make sure retailers keep the consumers they have, as well as attract new ones, we monitor and correct the on-shelf availability of products. On-Shelf Availability tasks include the following tasks:
- A.
New Item Cut-Ins
- B.
Distribution Checks
- C.
Alerts
- D.
Display Set-Ups
Correct Answer(s)
A. New Item Cut-Ins
B. Distribution Checks
C. AlertsExplanation
The explanation for the given answer is that in order to retain existing consumers and attract new ones, retailers need to ensure that products are readily available on the shelves. This involves conducting tasks such as New Item Cut-Ins, which refers to introducing new products to the store's inventory, Distribution Checks to ensure that products are being distributed properly to different locations, and Alerts to promptly address any issues with product availability. Additionally, Display Set-Ups are important for visually appealing product displays that can attract customers.Rate this question:
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- 22.
You use the "Scan UPCs" function to scan multiple products and then, assign one Task Resolution to all those products.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is true because the "Scan UPCs" function allows you to scan multiple products at once. After scanning, you can assign one Task Resolution to all the scanned products. This helps in efficiently managing and resolving tasks related to multiple products without the need to assign individual resolutions to each product separately.Rate this question:
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Current Version
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Mar 14, 2023Quiz Edited by
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Feb 04, 2014Quiz Created by
CROSSTRAIN
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