Sales Academy Accredited Train The Trainer
This test is based upon the 1 day Train the Trainer course you attended recently and the subsequent online programme you have just read through. The test is made up of a variation of multiple choice, true or false and examples where you will have to give full answers. The multiple choice and true or false are scored automatically and the example questions will be reviewed by Sales Academy. On reviewing the overall outcome of the test by Sales Academy and meeting the desired standard, you will receive your certificate of accreditation.
Please take your time and consider each question Read morefully before answering.
- 1.
Explain the term 'You are not the hero'
- 2.
Why is a desk free environment important?
- 3.
Why do we run practise sessions?
- 4.
What are the benefits of a group discussion?
- 5.
What do you need to prepare when running a group discussion?
- 6.
What would you want to find out from group discussions?
- 7.
What are 2 key benefits of running exercises?
- 8.
What do you personally need to focus on/develop to get the best from these sessions?
- 9.
How do you plan to achieve your development goal?
- 10.
What further support do you think you might need?
- 11.
When did Sales Academy start?
- A.
2006
- B.
2007
- C.
2009
- D.
2010
Correct Answer
B. 2007Explanation
The correct answer is 2007. This suggests that the Sales Academy started in the year 2007.Rate this question:
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- 12.
What became a fundemental part of training in 2009
- A.
Online learning
- B.
Formal method of gaining feedback
- C.
Mindset training
- D.
Accrediting trainers
Correct Answer
C. Mindset trainingExplanation
In 2009, mindset training became a fundamental part of training. This means that individuals started recognizing the importance of developing a positive and growth-oriented mindset in order to enhance their learning and performance. Mindset training focuses on cultivating a mindset that believes in the power of effort, resilience, and continuous improvement. It helps individuals overcome challenges, develop a strong sense of self-belief, and adopt a growth mindset that embraces learning and development. This shift in training approach reflects the understanding that mindset plays a crucial role in achieving success and personal growth.Rate this question:
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- 13.
What mindset training are you aware of?
- A.
Train the Trainer
- B.
Monents of Truth
- C.
Assertive Selling
- D.
Choose your Attitude
Correct Answer
D. Choose your AttitudeExplanation
"Choose your Attitude" is a mindset training that emphasizes the importance of having a positive attitude and mindset in various situations. It suggests that individuals have the power to choose their attitude regardless of the circumstances they face. This training encourages individuals to adopt a proactive and optimistic approach towards challenges, enabling them to overcome obstacles and achieve success. By choosing a positive attitude, individuals can improve their overall well-being, relationships, and performance in both personal and professional aspects of life.Rate this question:
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- 14.
What is the Sales Academy model?
- A.
Understand Clear business drives, tackle mindset, Capture reality/Skills training, Measure.
- B.
Tackle mindset, Understand clear business drives, Measure, Capture reality/ skills training.
- C.
Measure, Tackle mindset, Capture reality/skills training, Understand clear business drives.
- D.
Capture reality /skills training, understand clear business drives, Measure, Tackle mindset.
Correct Answer
A. Understand Clear business drives, tackle mindset, Capture reality/Skills training, Measure.Explanation
The correct answer is "Understand Clear business drives, tackle mindset, Capture reality/Skills training, Measure." This model suggests that in order to be successful in sales, it is important to first understand the clear business drives, then tackle any mindset issues that may be hindering success. After that, it is important to capture the reality of the situation and undergo skills training to improve sales techniques. Finally, measuring the success of the sales efforts is crucial to identify areas for improvement.Rate this question:
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- 15.
When do people learn most?
- A.
Watching others
- B.
Exploring and trying it themselves
- C.
Being told
- D.
Being shown and making notes
Correct Answer
B. Exploring and trying it themselvesExplanation
People learn most when they explore and try things themselves. This active learning approach allows individuals to engage with the subject matter, make mistakes, and learn from them. By actively participating in the learning process, individuals can develop a deeper understanding and retain information more effectively. This hands-on approach also promotes critical thinking, problem-solving skills, and independence in learning.Rate this question:
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- 16.
Which key quality will 'making the audience the hero' require of me?
- A.
Being accurate and right
- B.
Empathy
- C.
Being funny
- D.
Being the expert
Correct Answer
B. EmpathyExplanation
Empathy is the key quality required to make the audience the hero. By being empathetic, the speaker can understand and relate to the audience's emotions, needs, and perspectives. This allows them to tailor their message in a way that resonates with the audience, making them feel understood and empowered. Empathy helps in building a strong connection with the audience, gaining their trust, and ultimately making them the hero of the story or presentation.Rate this question:
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- 17.
What does E.D.I.C.C stand for
- A.
Educate, Demonstrate, Imitate, Coach, Consolidate
- B.
Educate, Do, Imagine, Coach, Council
- C.
Elicite, Demonstrate, Implement, Council, Coach
- D.
Educate, Demonstrate, Innovate, Coach, Capture
Correct Answer
A. Educate, Demonstrate, Imitate, Coach, ConsolidateExplanation
The acronym E.D.I.C.C stands for Educate, Demonstrate, Imitate, Coach, Consolidate. This sequence represents a teaching or learning process. First, the individual is educated about a particular concept or skill. Then, they observe a demonstration of how to perform the task correctly. Next, they imitate the demonstrated behavior or skill. After that, a coach provides guidance and feedback to help improve their performance. Finally, the individual consolidates their learning by practicing and reinforcing the skill or concept.Rate this question:
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- 18.
Why do we use EDICC?
- A.
It is a structure for managing training delivery
- B.
It was proved to improve retention of information by up to 40%
- C.
The structure makes training far simpler and more focused
- D.
It was proved to improve retention by up to 25% in the RAF
Correct Answer
B. It was proved to improve retention of information by up to 40%Explanation
EDICC is used because it has been proven to improve retention of information by up to 40%. This means that using EDICC as a structure for managing training delivery can significantly enhance the effectiveness of the training program. The improved retention of information ensures that trainees are able to better remember and apply what they have learned, leading to more successful outcomes.Rate this question:
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- 19.
The best room layout for these Sales Academy modules is desk free
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The best room layout for Sales Academy modules is desk free because it encourages interaction and collaboration among participants. Without desks, participants can easily move around, form groups, and engage in group activities. This layout promotes a dynamic learning environment and allows for more effective discussions and hands-on exercises. It also eliminates physical barriers and fosters a sense of equality among participants. Overall, a desk-free room layout enhances the learning experience and maximizes the effectiveness of Sales Academy modules.Rate this question:
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- 20.
What part of E.D.I.C.C is about practicing?
- A.
Educate
- B.
Demonstrate
- C.
Imitate
- D.
Coach
- E.
Consolidate
Correct Answer
C. ImitateExplanation
The part of E.D.I.C.C that is about practicing is "Imitate." This means that after being educated and having the concept demonstrated, one should imitate or replicate the actions or behaviors being taught. By imitating, individuals can practice and reinforce their learning, helping them to better understand and internalize the information or skills being taught.Rate this question:
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- 21.
Why is it good to have a 3rd person in practise sessions
- A.
To coach you through the session
- B.
To step in when you are stuck
- C.
To observe and give feedback
- D.
To facilitate the session and keep it on track
Correct Answer
C. To observe and give feedbackExplanation
Having a 3rd person in practice sessions is good because they can observe and give feedback. This allows for an objective perspective on the session and helps identify areas for improvement. The 3rd person can provide valuable insights and suggestions that may not be apparent to the person practicing or the coach. They can also offer different perspectives and ideas, enhancing the overall learning experience.Rate this question:
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- 22.
People are likely to feel anxious when starting a practice session
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Starting a practice session can often induce feelings of anxiety in people. This is because the beginning of a practice session can bring about a sense of uncertainty and pressure to perform well. Additionally, individuals may feel anxious about their abilities or fear making mistakes. This anxiety is a common experience for many people when starting any new activity or practice, as they may feel nervous about the unknown and the expectations they have set for themselves.Rate this question:
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- 23.
When giving feedback you should always tell people what they need to do better first
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The correct answer is False. When giving feedback, it is generally recommended to start with positive feedback or areas of improvement before addressing what needs to be done better. This approach helps to create a more constructive and supportive environment for the person receiving the feedback, allowing them to be more receptive to the areas that need improvement.Rate this question:
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Current Version
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Mar 17, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 04, 2014Quiz Created by
Matthiasalison
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