Sales Academy Accredited Train The Trainer
This test is based upon the 1 day Train the Trainer course you attended recently and the subsequent online programme you have just read through. The test is made up of a variation of multiple choice, true or false and examples where you will have to give full answers. The multiple choice and true or false are scored automatically and the example questions will be reviewed by Sales Academy. On reviewing the overall outcome of the test by Sales Academy and meeting the desired standard, you will receive your certificate of accreditation. Please take your time and consider each question fully before answering.
- 1.Explain the term 'You are not the hero'
- 2.Why is a desk free environment important?
- 3.Why do we run practise sessions?
- 4.What are the benefits of a group discussion?
- 5.What do you need to prepare when running a group discussion?
- 6.What would you want to find out from group discussions?
- 7.What are 2 key benefits of running exercises?
- 8.What do you personally need to focus on/develop to get the best from these sessions?
- 9.How do you plan to achieve your development goal?
- 10.What further support do you think you might need?
- 11.When did Sales Academy start?
- A.
2006
- B.
2007
- C.
2009
- D.
2010
- 12.What became a fundemental part of training in 2009
- A.
Online learning
- B.
Formal method of gaining feedback
- C.
Mindset training
- D.
Accrediting trainers
- 13.What mindset training are you aware of?
- A.
Train the Trainer
- B.
Monents of Truth
- C.
Assertive Selling
- D.
Choose your Attitude
- 14.What is the Sales Academy model?
- A.
Understand Clear business drives, tackle mindset, Capture reality/Skills training, Measure.
- B.
Tackle mindset, Understand clear business drives, Measure, Capture reality/ skills training.
- C.
Measure, Tackle mindset, Capture reality/skills training, Understand clear business drives.
- D.
Capture reality /skills training, understand clear business drives, Measure, Tackle mindset.
- 15.When do people learn most?
- A.
Watching others
- B.
Exploring and trying it themselves
- C.
Being told
- D.
Being shown and making notes
- 16.Which key quality will 'making the audience the hero' require of me?
- A.
Being accurate and right
- B.
Empathy
- C.
Being funny
- D.
Being the expert
- 17.What does E.D.I.C.C stand for
- A.
Educate, Demonstrate, Imitate, Coach, Consolidate
- B.
Educate, Do, Imagine, Coach, Council
- C.
Elicite, Demonstrate, Implement, Council, Coach
- D.
Educate, Demonstrate, Innovate, Coach, Capture
- 18.Why do we use EDICC?
- A.
It is a structure for managing training delivery
- B.
It was proved to improve retention of information by up to 40%
- C.
The structure makes training far simpler and more focused
- D.
It was proved to improve retention by up to 25% in the RAF
- 19.The best room layout for these Sales Academy modules is desk free
- A.
True
- B.
False
- 20.What part of E.D.I.C.C is about practicing?
- A.
Educate
- B.
Demonstrate
- C.
Imitate
- D.
Coach
- E.
Consolidate
- 21.Why is it good to have a 3rd person in practise sessions
- A.
To coach you through the session
- B.
To step in when you are stuck
- C.
To observe and give feedback
- D.
To facilitate the session and keep it on track
- 22.People are likely to feel anxious when starting a practice session
- A.
True
- B.
False
- 23.When giving feedback you should always tell people what they need to do better first
- A.
True
- B.
False
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