SBTV May 2014 Quiz

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| By HomeHardware
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HomeHardware
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Quizzes Created: 17 | Total Attempts: 10,786
Questions: 10 | Attempts: 696

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SBTV May 2014 Quiz - Quiz

Questions and Answers
  • 1. 

    When a product meets Home’s return policy standards, your store should accept a return item that was purchased at a different Home store.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that when a product meets Home's return policy standards, it should be accepted for return at any Home store, regardless of where it was originally purchased. This means that if a customer bought an item at one Home store but wants to return it at a different Home store, they should be allowed to do so as long as the product meets the return policy criteria.

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  • 2. 

    Even though an item is returned in restockable condition, it is recommended that you send it back to the warehouse.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. If an item is in restockable condition, it is recommended that you add it to your store’s inventory.

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  • 3. 

    Designing a one-item display creates a sense of urgency and typically will incur more sales than having a two- or three-item display.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Designing a one-item display creates a sense of urgency because it focuses the customer's attention on a single product, making it appear special and exclusive. This can lead to increased sales as customers feel compelled to make a purchase before the item is sold out. In contrast, a two- or three-item display may give customers more options and reduce the sense of urgency, leading to fewer sales. Therefore, the statement that a one-item display typically incurs more sales than a two- or three-item display is true.

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  • 4. 

    If you are placing 3 items of different sizes vertically on a feature end, you should place larger items at the top and smaller items at the bottom.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. If you are placing 3 items of different sizes vertically on a feature end you should place smaller items at the top and larger items at the bottom.

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  • 5. 

    Shelf talkers and aisle violators should not be used on a feature end.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. Shelf talkers and aisle violators can be used on a feature end. This extra signage is helpful because it informs and attracts your customers. Place signs mid height, allowing for clear visibility.

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  • 6. 

    Paint with a higher sheen will hide imperfections on your customer’s wall

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. Paint with a higher sheen will be easier to clean and a flatter paint will hide imperfections on your customer’s wall.

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  • 7. 

    Beauti-Tone’s Signature Series paint provides the least amount of coverage in the Beauti-Tone paint line.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. Beauti-Tone’s Signature Series paint provides the most amount of coverage in the Beauti-Tone paint line.

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  • 8. 

    When repainting a bathroom, which of the following factors should be addressed?

    • A.

      The condition of the walls

    • B.

      Moisture levels in the room

    • C.

      The sheen level of the existing paint

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    d. All of the above. When repainting a bathroom, you should address the condition of the walls, moisture level in the room, and the sheen level of the existing paint.

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  • 9. 

    If you are merchandising the checkout with consumable products, what item does not apply?

    • A.

      Shop Towel Rolls

    • B.

      Alarm Clocks

    • C.

      Alkaline Batteries

    • D.

      Garbage Bags

    Correct Answer
    B. Alarm Clocks
    Explanation
    b. Alarm Clocks. If you are merchandising the checkout with consumable products you would include items such as shop towels rolls, alkaline batteries, and garbage bags, but not alarm clocks.

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  • 10. 

    You should plan to remerchandise your checkout monthly.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    False. You should plan to remerchandise your checkout bi-weekly because customers are more willing to buy from a fresh display than ones they’ve become familiar with.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 19, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 21, 2014
    Quiz Created by
    HomeHardware
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