Payment PKT - August

The bank account number is mandatory to give if available because it is a unique identifier for an individual's bank account. It is necessary for various banking transactions such as depositing and withdrawing funds, receiving salary or benefits, and making electronic transfers. Providing the bank account number ensures accurate and efficient processing of these transactions, reducing the risk of errors or delays. Additionally, the bank account number is often required for verification purposes and to ensure the security of the individual's financial information.

The order number is mandatory to be mentioned if it is not a general query because it helps in identifying and tracking specific orders. Without the order number, it would be difficult for the company or customer service representative to locate and address the specific order in question. Mentioning the order number ensures a more efficient and accurate resolution to the query or issue at hand.

The correct answer is "Amount of Rs. XXX has been processed in your Net-Banking account on 22nd Aug'16 ." This is because the statement mentions the specific date of when the amount was processed in the Net-Banking account, which is on 22nd Aug'16. The first statement incorrectly includes the information about the amount being used against the order, which is not mentioned in the original statement.

UTR (Unique Transaction Reference) gets generated at the "Processed" stage. This is the stage where the transaction has been successfully processed by the system. The UTR is a unique identifier assigned to each transaction to track and identify it throughout the payment process.

The refund email in case payment was made through Credit card should include the Credit Card Number, Refund Amount, Refund Processed Date, and Refund Mode. This information is necessary to ensure that the refund is processed correctly and to provide the customer with all the relevant details regarding their refund.

The answer is "No" because the question asks whether the TAT (Turnaround Time) for NEFT (National Electronic Funds Transfer) transactions is shared once the order is processed. The statement implies that the TAT is not shared after the order is processed.

The correct answer is 4 Days because the Turn Around Time (TAT) for NEFT (National Electronic Funds Transfer) is generally 4 days. NEFT is a payment system in India that allows individuals and businesses to transfer funds electronically between bank accounts. It operates on a batch processing basis, where transactions are settled in batches at specific intervals throughout the day. The TAT for NEFT transactions is typically 4 days, although it may vary depending on the specific bank and circumstances.

The correct answer is 48 hours. This means that if a customer approaches for UTR (Unique Transaction Reference), the bank will share the required information within 48 hours. This time frame allows the bank enough time to process the request and provide the necessary details to the customer. It ensures that the customer receives the UTR in a reasonable amount of time, allowing them to track their transaction effectively.

The statement is false because a locked stage will only reflect in COD (Cash on Delivery) orders and not in prepaid orders. COD orders require payment upon delivery, so it is necessary to reflect the locked stage to ensure that the payment is collected before the order is processed. However, prepaid orders are already paid for in advance, so there is no need for a locked stage to be reflected.

The correct answer is 120 days validity. This means that if a customer placed an order using a credit card and received a refund in Clues bucks, those Clues bucks will remain valid for a period of 120 days. This allows the customer to use the refund amount within that time frame without worrying about the Clues bucks expiring.