3¢ off per gallon of gasoline
Reward points
Exclusive store specials
Coffee Club
Contests
Coupons
All the above
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Visit www.noco.com/ff and fill out the simple form
Dial the phone number on the back of the card
Visit www.noco.com/upgrade
Send the card to the address that is printed on the back of the card
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True
False
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The store manager
Josette Puhl at 716-614-1200
The EZ-Pay Guest Service at 1-877-403-2222
Visit www.noco.com/discount
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20, 10
50, 5
30, 10
1, 2
5, 10
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Beer
Money Orders
Cigarettes
Propane
Lottery/Lotto
Pre-paid Gift Cards
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True
False
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All Friends & Family members
Only new Friends and Family members
Friends and Family members with EZ-Pay
All Friends & Family members without EZ-Pay
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Yes - the EZ Pay discount will change from 10¢ to 7¢ off per gallon. The first swipe, for being a friends and family member is 3¢ off per gallon, combined with EZ-Pay, the total is up to 10¢ off per gallon.
No - the EZ-Pay discount will remain the same, at 10¢ off per gallon. Combined with the 3¢ discount, customers will receive 13¢ off per gallon.
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Give the customer a Friends and Family Club card, ask for their license, and scan it into the system.
Give the customer a Friends and Family Club card, hand them a Friends and Family overview (business card size), and instruct them to visit www.noco.com/ff to register their card and get 3¢ off per gallon
Hand the customer a Friends and Family overview, tell them to visit noco.com/ff to enroll, and let them know that a Friends and Family Club card will be mailed to them in the next few weeks
Have the customer fill out the paper enrollment form, scan a Friends and Family Club card, and hand them their card
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True - all features will be available excluding the 3¢ off per gallon discount (requires registering card at noco.com/ff)
False - None of the card features will be activated until the customer goes online and enrolls the card.
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Customers can see any NOCO Express associate and a gift card will be issued on the spot.
Customers can visit noco.com/ff and follow the prompts
Reward points are not redeemable
Show their card at the register and points are redeemable for cash
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Yes, the customer will need a new Friends & Family card
No, the customer can keep their current card and simply visit www.noco.com/ff to upgrade to 3¢ off per gallon
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AAA members
Friends and Family members
EZ-Pay members
All of the above
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They begin making purchases in the store or at the pump
They go online and enroll their card at www.noco.com/ff
They have made $5 in NOCO Express store purchases
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Customer can do it at the register
Once the customer has registered their card at noco.com/ff, they can visit www.noco.com/loyalty and follow the prompts in the EZ Pay section to enroll
Customer should call the EZ-Pay help line on the back of the card
Customer should contact their bank and provide them with their Friends and Family card number
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