What Kind Of Crisis Manager Are You?
Answer 5 simple questions to find out.
- 1.Your plane has crashed in NY. You are in Singapore. As CEO what must you do?
- A.
Monitor the situation from Singapore.
- B.
Rush to NY to be at the scene of the crash.
- C.
Send your deputy CEO to NY to represent you.
- 2.A customer got into your production facility and took shots of underage workers. The photographs were posted on your Facebook.
- A.
You hold a press conference and promise to get to the bottom of the situation.
- B.
On your Facebook, you ask the customer how he got into your production facility.
- C.
Delete the post on Facebook.
- 3.There is a world-wide food scare: chocolate from Switzerland is reported to be contaminated. You store sells Swiss chocolate.
- A.
You send all Swiss chocolate back and send out a press release to announce it.
- B.
You ban the sale of the product and send sample of the chocolate for testing. You announce the results of the testing to the media.
- C.
You do nothing, because you don't think the customers in Singapore know about the scare.
- 4.Your exclusive line of casual T-Shirts is now popular among domestic help. Your original target customers have stopped buying the T-Shirts.
- A.
You design an even more exclusive line for your original customers.
- B.
Up the price of the casual T-Shirts.
- C.
Instruct all your outlets to stop selling the casual T-Shirts to domestic help.
- 5.Your client won her case against her abusive husband. The Straits Times interviewed her husband and published an exclusive to give his side of the story.
- A.
You call the Straits Times and say your client would like to tell her side of the story as well.
- B.
The court has decided, you have won the case for your client. Who cares what the husband does in the media space?
- C.
You distilled the essence of your court win and write a reply to the Straits Times so Singaporeans understand why your client won.
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