Are You A Superstar

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| By Captiva121
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Captiva121
Community Contributor
Quizzes Created: 1 | Total Attempts: 294
| Attempts: 295
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  • 1/5 Questions

    One of your bars is rammed and the team is struggling to cope. Do you?

    • Get behind the bar to help your team?
    • Call in bar staff from one of the other serving points in the outlet?
    • Encourage customers to move further into the outlet and on to other bars?
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About This Quiz

Test your capabilities in handling high-pressure management scenarios in hospitality. Evaluate your decision-making skills and leadership qualities in challenging situations.

Are You A Superstar - Quiz

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  • 2. 

    One of your Bar/Restaurant Managers has said they will leave if they do not get promoted – but you don’t think they are ready. Do you?

    • Let them go, because you know you are right?

    • Ask your Area Manager to spend some time with the individual, allowing them to form an opinion?

    • Explain the areas of concern that you have, put in place a timeline for improvement and then re-discuss?

    Rate this question:

  • 3. 

    You are about to serve a customer their food but you don’t think it is up to standard – it looks a bit “lacking”. Do you?

    • Serve the food, the Chef has sent it so the dish must be ok?

    • Serve the food, it is not as good as it should be but it helps the GP?

    • Take the dish back and ask the Head Chef to check and confirm or re-do?

    Rate this question:

  • 4. 

    When you open up, the bars look awful. Clearly no-one tidied up after they finished last night. Do you?

    • Get on the phone and get your Bar Manager and Supervisor in to sort it out?

    • Tidy the bars up and get ready to open, then talk with your Bar Manager?

    • Get your AGM and Bar Staff to clear the bars and look at what the figures were for the previous evening to see if there is a reason why they did not re-stock and clean?

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  • 5. 

    A member of the team does not get on with your AGM, who you rate. Do you?

    • Get them to sit down together and make certain they resolve any issues before they leave the table?

    • Move the member of the team to one of the other bars in the Group?

    • Talk to your AGM and see what they think the issues are and then get them to start the ball rolling by talking to the individual?

    Rate this question:

Quiz Review Timeline (Updated): Mar 18, 2022 +

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  • Current Version
  • Mar 18, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 13, 2008
    Quiz Created by
    Captiva121
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