Ethics, Integrity, Self Representation & Job Acquisition

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Ethics, Integrity, Self Representation & Job Acquisition - Quiz

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Questions and Answers
  • 1. 

    What is the definition of work ethics?

    • A.

      The basic concepts and fundamental principles of decent human conduct.

    • B.

      Set of values, which involves the right approach

    • C.

      Positive attitude, precise behavior, respect for others and lively communication

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The definition of work ethics encompasses all of the given options. Work ethics refers to the basic concepts and fundamental principles of decent human conduct, which includes having the right approach, maintaining a positive attitude, displaying precise behavior, showing respect for others, and engaging in lively communication. Therefore, all of the above options are correct in defining work ethics.

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  • 2. 

    Why is it important to have good work ethics?

    • A.

      It is mandated by law, in order to be hired you must have work ethics

    • B.

      Employers will treat you poorly if you don't have work ethics

    • C.

      Your work performance depends on it

    • D.

      All of the above

    Correct Answer
    C. Your work performance depends on it
    Explanation
    Having good work ethics is important because your work performance depends on it. Good work ethics involve being punctual, responsible, honest, and having a strong work ethic. When you possess these qualities, you are more likely to be productive, efficient, and reliable in your job. This not only benefits your employer but also helps you build a positive reputation, gain trust, and potentially advance in your career. Conversely, lacking work ethics can lead to poor performance, negative consequences, and potential job loss.

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  • 3. 

    Which is not a factor of career progression

    • A.

      May seek a raise

    • B.

      Could lead to promotion

    • C.

      More teamwork influences and socialization

    • D.

      Potentially lead to a better schedule

    Correct Answer
    C. More teamwork influences and socialization
    Explanation
    More teamwork influences and socialization is not a factor of career progression because while it may contribute to a positive work environment and collaboration, it does not directly impact an individual's advancement or growth in their career. Factors such as seeking a raise, promotion, and having a better schedule are more closely related to career progression as they involve tangible advancements and improvements in one's professional life.

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  • 4. 

    Employers are looking for employees who represent their selves in a positive manner and behave accordingly

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Employers are indeed seeking employees who present themselves positively and demonstrate appropriate behavior. This is because employees who reflect a positive image and behavior contribute to a healthy work environment, enhance the company's reputation, and maintain good relationships with clients and colleagues. Such employees are more likely to be trusted, respected, and considered for growth opportunities within the organization.

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  • 5. 

    What is the first word you should think of when it comes to the term "integrity?"

    • A.

      Innovation

    • B.

      Karma

    • C.

      Honesty

    • D.

      Loyalty

    Correct Answer
    C. Honesty
    Explanation
    The term "integrity" refers to the quality of being honest and having strong moral principles. Honesty is closely related to integrity because it involves being truthful, trustworthy, and acting with transparency and sincerity. When thinking about integrity, the first word that should come to mind is honesty, as it encompasses the core values and principles associated with maintaining one's integrity.

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  • 6. 

    A two weeks notice is also known as a letter of resignation

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A two weeks notice is commonly used as a formal way for an employee to inform their employer about their intention to leave the job. It is a professional courtesy to provide a two weeks notice, allowing the employer enough time to find a replacement and make necessary arrangements. This notice is often given in the form of a letter of resignation, which outlines the employee's departure date and expresses gratitude for the opportunity to work with the company. Therefore, it is correct to say that a two weeks notice is also known as a letter of resignation.

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  • 7. 

    Marco comes to work everyday, on time.  Marco is punctual.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given statement implies that Marco consistently arrives at work every day and is never late, which demonstrates punctuality. Therefore, the correct answer is true.

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  • 8. 

    Kendra had a customer curse at her, she did not get the manager and handled the situation herself.  The customer told Kendra she was worthless, and should be fired.  Kendra cursed back at the customer.  This was okay because the customer was disrespectful to her first.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it is not okay for Kendra to curse back at the customer, regardless of how disrespectful the customer was. As a professional, Kendra should have maintained her composure and handled the situation calmly and respectfully. Responding with further disrespect only escalates the situation and goes against proper customer service etiquette.

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  • 9. 

    Adhering to the dress code is standard policy and should always be abided by

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that adhering to the dress code is a standard policy that should always be followed. This implies that not following the dress code is not acceptable and goes against the policy. Therefore, the correct answer is True, indicating that it is necessary to comply with the dress code.

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  • 10. 

    Jane purchases a pair of sneakers. Her total is $75.00. She hands the lady at the register $80.00. The lady gives Jane a $10.00 bill by mistake, overpaying her in change. What should Jane do to demonstrate positive integrity?

    • A.

      Keep the $10.00 as a gift, being that it was the lady's mistake

    • B.

      Inform the lady at the register that she gave her too much change back

    • C.

      Return the shoes and redo the whole transaction

    • D.

      All of the above are examples of positive integrity

    Correct Answer
    B. Inform the lady at the register that she gave her too much change back
    Explanation
    Jane should inform the lady at the register that she gave her too much change back. This demonstrates positive integrity because Jane is being honest and taking responsibility for the mistake. Keeping the extra money or returning the shoes would be dishonest actions. By informing the lady at the register, Jane shows integrity by doing the right thing, even if it means correcting someone else's error.

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  • 11. 

    Destiny sees Henry steal a book bag. Henry begs her not to say anything.  He tells her he will give her $10.00 to keep her mouth shut. What should Destiny do?

    • A.

      Report it to the manager

    • B.

      Call 911

    • C.

      Accept the $10.00 bribe and continue on about her day

    • D.

      Decline the offer, and report the incident to a hirer authority such as the manager or supervisor

    Correct Answer
    D. Decline the offer, and report the incident to a hirer authority such as the manager or supervisor
    Explanation
    Destiny should decline the offer and report the incident to a higher authority such as the manager or supervisor. By accepting the bribe, she would be compromising her integrity and condoning Henry's actions. Reporting the incident is the right thing to do as it upholds the principles of honesty and accountability.

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  • 12. 

    It is the job of the employer to ensure there is diversity in the workplace

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because it is indeed the responsibility of the employer to ensure diversity in the workplace. Employers should actively promote and implement policies that encourage diversity and inclusion, such as hiring individuals from different backgrounds, promoting equal opportunities, and fostering a respectful and inclusive work environment. By embracing diversity, employers can benefit from a wider range of perspectives, ideas, and talents, leading to increased innovation, productivity, and overall success.

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  • 13. 

    Jenny is applying for jobs. The online application calls for her to upload a resume. What is a resume?

    • A.

      A brief account of a person’s education, qualifications, and previous experience

    • B.

      A document with 3-4 peoples names who can vouch for your qualifications and ethics

    • C.

      Form or paper which indicates interest in a particular place of employment or position within a company.

    • D.

      A document explaining interest in the company, and why you are interested.

    Correct Answer
    A. A brief account of a person’s education, qualifications, and previous experience
    Explanation
    A resume is a document that provides a brief account of a person's education, qualifications, and previous experience. It is typically used when applying for jobs to showcase one's skills and background to potential employers. Resumes are important as they allow employers to quickly assess a candidate's suitability for a position and determine if they meet the necessary requirements. By including relevant information such as education, work experience, and skills, a resume helps an applicant stand out and increases their chances of being called for an interview.

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  • 14. 

    Kourtney has to list references on her application. Who should she not use?

    • A.

      Her mothers best friend, a nurse

    • B.

      School Principal

    • C.

      Her grandmother

    • D.

      Guidance counselor

    Correct Answer
    C. Her grandmother
    Explanation
    Kourtney should not use her grandmother as a reference because typically references should be individuals who can provide professional or academic insight into her abilities and qualifications. While her grandmother may know her well personally, she may not have the necessary knowledge or experience to speak to Kourtney's skills and suitability for the position she is applying for. It is generally recommended to choose references who can provide relevant and objective information about one's capabilities.

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  • 15. 

    David has to list references for his application. Who should he not use?

    • A.

      His girlfriend

    • B.

      His teacher

    • C.

      His army recruiter

    • D.

      His coach

    Correct Answer
    A. His girlfriend
    Explanation
    David should not use his girlfriend as a reference because it may create a conflict of interest and bias in the hiring process. Hiring managers typically prefer professional references who can provide objective assessments of an applicant's skills and qualifications. While personal references can sometimes be acceptable, using a romantic partner as a reference may raise questions about the reliability and credibility of the information provided. It is generally recommended to choose references who can speak to one's professional abilities and character rather than personal relationships.

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  • 16. 

    Mary hires her best friends niece vs. the elderly woman who came in to apply.  Mary made a selection biased choice.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Mary's decision to hire her best friend's niece instead of the elderly woman who came in to apply shows a biased choice. The fact that Mary hired someone based on a personal connection rather than considering the qualifications and abilities of all the candidates indicates a biased decision-making process. This decision may not have been fair or objective, and it could potentially overlook more qualified individuals. Therefore, the statement "Mary made a selection biased choice" is true.

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  • 17. 

    Jacob is late to work every morning. His boss, Kylie should do what?

    • A.

      Fire him

    • B.

      Address the issue by having a meeting with the entire staff and talk about tardiness and the consequences

    • C.

      Talk to Jacob privately and see what the issue is, and warn him of a consequence

    • D.

      Kylie should not do anything, at least he still shows up to work

    Correct Answer
    C. Talk to Jacob privately and see what the issue is, and warn him of a consequence
    Explanation
    Kylie should talk to Jacob privately to understand the reasons behind his consistent lateness and address the issue. By having a one-on-one conversation, Kylie can gather information about any personal or professional challenges Jacob may be facing that are causing him to be late. This approach allows Kylie to show empathy and support while also warning Jacob of the consequences of continued tardiness. It is important for Kylie to take proactive steps to address the problem rather than ignoring it or immediately resorting to firing Jacob.

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  • 18. 

    How can you remain employed?

    • A.

      Being productive while on the clock

    • B.

      Being reliable

    • C.

      Being respectful, and demonstrating positive integrity in the workplace

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    To remain employed, it is important to be productive while on the clock, meaning that you should efficiently complete your assigned tasks and contribute to the overall success of the company. Additionally, being reliable is crucial, as it shows that you can be trusted to fulfill your responsibilities and meet deadlines consistently. Demonstrating positive integrity in the workplace, such as being honest, ethical, and respectful towards colleagues and superiors, is also essential for maintaining employment. Therefore, all of the mentioned qualities are necessary to remain employed.

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  • 19. 

    Which is not a negative factor of working in teams

    • A.

      People not doing their portion

    • B.

      Creates leaders

    • C.

      Room for more errors

    • D.

      Getting frustrated with group members

    Correct Answer
    B. Creates leaders
    Explanation
    Working in teams can have many positive factors, one of which is the opportunity to develop leadership skills. When individuals work together in a team, they have the chance to take on leadership roles and responsibilities, which can help them develop their leadership abilities. This can be beneficial for both personal and professional growth. Therefore, "Creates leaders" is not a negative factor of working in teams.

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  • 20. 

    Which is a not positive factor of working in teams

    • A.

      Reduces errors

    • B.

      Competiveness

    • C.

      Task gets completed quicker

    • D.

      Generates more ideas

    Correct Answer
    B. Competiveness
    Explanation
    Competitiveness is not a positive factor of working in teams because it can lead to unhealthy competition, conflicts, and a lack of collaboration among team members. In a team setting, it is important to foster a cooperative and supportive environment where individuals work together towards a common goal rather than trying to outdo each other. This allows for better communication, synergy, and overall team effectiveness.

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  • 21. 

    Karmin has to ensure there is diversity in the workplace. Which is the best method to ensure she hires from a diverse pool of talents?

    • A.

      Hiring someone with a disability, and people of different ages

    • B.

      Hiring people of different sexual orientations

    • C.

      Hiring people of different genders and people who come from different socioeconomic backgrounds

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The best method for Karmin to ensure she hires from a diverse pool of talents is to implement all of the above strategies. By hiring someone with a disability, people of different ages, people of different sexual orientations, people of different genders, and people from different socioeconomic backgrounds, Karmin can create a workplace that is inclusive and representative of a wide range of perspectives and experiences. This will not only promote diversity but also foster creativity, innovation, and a more inclusive work environment.

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  • 22. 

    Which ad displays discrimination?

    • A.

      "Help wanted! Have 40 new positions, apply now"

    • B.

      "Actors needed! Looking for a male to play the part of Danny in the play Grease, audition now"

    • C.

      "Need a new job? Tired of being unemployed? Come in now for an opportunity to work for one of new locations selling cars!"

    • D.

      "Now hiring. Must have a resume, must be of African American decent. No persons over age 40 please. Must have a drivers license."

    Correct Answer
    D. "Now hiring. Must have a resume, must be of African American decent. No persons over age 40 please. Must have a drivers license."
    Explanation
    The answer is "Now hiring. Must have a resume, must be of African American decent. No persons over age 40 please. Must have a drivers license." This ad displays discrimination because it specifies that only individuals of African American descent can apply, excludes persons over a certain age, and requires a driver's license, which may disproportionately impact certain groups of people.

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  • 23. 

    Megan wants to take the day off, but its late notice what should she do?

    • A.

      Call out and fake sick

    • B.

      Don't show up. Don't say anything, handle it when she returns

    • C.

      Call the manager and see if anyone can cover her shift

    • D.

      Go to work, and fake sick to leave early

    Correct Answer
    C. Call the manager and see if anyone can cover her shift
    Explanation
    Megan should call the manager and see if anyone can cover her shift. This is the most responsible and professional approach to take when needing to take a day off with late notice. By contacting the manager, Megan is showing respect for her coworkers and the work schedule, and is actively trying to find a solution that will not disrupt the workflow.

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  • 24. 

    Why is diversity important in the workplace?

    • A.

      Its the law in most states

    • B.

      Creates a broader range of service

    • C.

      The work environment will guarantee happiness

    Correct Answer
    B. Creates a broader range of service
    Explanation
    Diversity in the workplace brings together individuals with different backgrounds, experiences, and perspectives. This leads to a broader range of service as employees from diverse backgrounds can offer unique insights and ideas. By embracing diversity, organizations can tap into a wider pool of talent and creativity, resulting in innovative solutions and improved decision-making. Additionally, diverse teams are more representative of the diverse customer base, enabling better understanding and meeting the needs of a diverse range of clients. Overall, diversity in the workplace fosters a more inclusive and dynamic environment, positively impacting the organization's performance and success.

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  • 25. 

    Cara has an interview, what should she avoid wearing?

    • A.

      Jeans and collard shirt

    • B.

      Slacks and a sheer blouse

    • C.

      Slacks, blazer, hoop earrings and 6 inch heels

    • D.

      All of these options are inappropriate for an interview

    Correct Answer
    D. All of these options are inappropriate for an interview
    Explanation
    All of the options listed are inappropriate for an interview. Jeans and a collared shirt are too casual, slacks and a sheer blouse may be seen as unprofessional, and slacks, a blazer, hoop earrings, and 6-inch heels may be considered too flashy or distracting. It is important to dress professionally and conservatively for an interview to make a good impression.

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  • 26. 

    Tony has an interview, what should he avoid wearing?

    • A.

      Black slacks, black converse sneakers, and a blazer

    • B.

      Button down shirt and kakis

    • C.

      Suit and tie

    • D.

      Loafers

    Correct Answer
    A. Black slacks, black converse sneakers, and a blazer
    Explanation
    Tony should avoid wearing black slacks, black converse sneakers, and a blazer for his interview. This outfit may be too casual and not appropriate for a professional setting. It is important to dress formally and presentably for an interview to make a good impression on the interviewer. Wearing a button-down shirt and khakis or a suit and tie would be more suitable options. Loafers can be a good choice for footwear, depending on the overall outfit.

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  • 27. 

    Bob has an interview, what should he avoid wearing?

    • A.

      Sneakers

    • B.

      Sleeveless shirt

    • C.

      Fur coat

    • D.

      All of these are inappropriate for an interview

    Correct Answer
    D. All of these are inappropriate for an interview
    Explanation
    When attending an interview, it is important to dress professionally and make a good impression. Sneakers are too casual and not appropriate for a formal setting like an interview. A sleeveless shirt may be seen as too informal and unprofessional. Similarly, a fur coat is not suitable for an interview as it can be seen as extravagant and distracting. Therefore, all of these options are inappropriate for an interview and Bob should avoid wearing them.

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  • 28. 

    Marley has an interview, what should she avoid wearing?

    • A.

      Camisole and slacks

    • B.

      Pencil skirt and blouse

    • C.

      Kitten heels

    • D.

      Blazer

    Correct Answer
    A. Camisole and slacks
    Explanation
    Marley should avoid wearing a camisole and slacks for her interview. This outfit may be considered too casual and not suitable for a professional setting. It is important to dress appropriately for an interview, and opting for more formal attire such as a pencil skirt and blouse, or a blazer would be more appropriate. Kitten heels, on the other hand, can be a suitable choice for footwear.

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  • 29. 

    Terrana has an interview, what should she avoid wearing?

    • A.

      Midriff shirt

    • B.

      Fish net stockings

    • C.

      Off shoulder dress

    • D.

      All of these are inappropriate to wear to an interview

    Correct Answer
    D. All of these are inappropriate to wear to an interview
    Explanation
    All of these options (midriff shirt, fish net stockings, off shoulder dress) are inappropriate to wear to an interview. It is important to dress professionally and conservatively for an interview to make a good impression on the interviewer. These options may be considered too casual, revealing, or unprofessional for a professional setting like an interview. It is best to choose an outfit that is conservative, well-fitted, and reflects professionalism.

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  • 30. 

    Where can you get information to be more resourceful?

    • A.

      Journals

    • B.

      Internet

    • C.

      Books

    • D.

      Experts

    • E.

      All of the above

    Correct Answer
    E. All of the above
    Explanation
    All of the options listed - journals, internet, books, and experts - can provide information to help individuals become more resourceful. Journals contain scholarly articles and research findings, the internet offers a vast amount of information on various topics, books provide in-depth knowledge and insights, and experts possess specialized knowledge and experience in their respective fields. By utilizing all of these sources, individuals can gather a wide range of information and perspectives, enhancing their resourcefulness.

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  • 31. 

    You can discover new things and use your imagination through which communication skill? (Writing, Speaking, Listening, Reading)

    Correct Answer
    Reading
    Explanation
    Reading allows individuals to discover new things and use their imagination, thus enhancing their communication skills. By reading various types of materials such as books, articles, and blogs, individuals can gain knowledge and insights that they can then incorporate into their own communication. Reading also exposes individuals to different writing styles and perspectives, helping them develop their own writing skills. Additionally, reading helps individuals expand their vocabulary and language proficiency, enabling them to express themselves more effectively in both written and spoken communication.

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  • 32. 

    What is a cover letter?

    • A.

      Form or paper filled out by you, which indicates interest in a particular place of employment or position within a company.

    • B.

      A document which expresses interest in a particular place of employment or position within a company and why you are interested.

    • C.

      A brief account of a person’s education, qualifications, and previous experience

    Correct Answer
    B. A document which expresses interest in a particular place of employment or position within a company and why you are interested.
    Explanation
    A cover letter is a document that expresses one's interest in a specific place of employment or position within a company and explains why they are interested. It serves as an introduction to the employer and provides an opportunity for the applicant to highlight their qualifications and relevant experience. A well-written cover letter can help distinguish a candidate from others and demonstrate their enthusiasm and suitability for the job.

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  • 33. 

    What is an interview?

    • A.

      A form or paper which indicates interest in a particular place of employment

    • B.

      A meeting of people face to face, in person or virtually to talk about possible employment

    • C.

      A brief account of a person’s education, qualifications, and previous experience, typically sent with a job application and cover letter

    Correct Answer
    B. A meeting of people face to face, in person or virtually to talk about possible employment
    Explanation
    An interview is a meeting where individuals come together either in person or virtually to discuss the possibility of employment. During an interview, the interviewer evaluates the candidate's qualifications, skills, and suitability for the job. This process allows both parties to assess each other and determine if there is a good fit for the position.

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  • 34. 

    You take your nephew to get new shoes and he also ask for a pair of sunglasses. He puts the sunglasses in the shoe box because he didn't feel like holding the glasses. The man at the register doesn't ring up the glasses, because he doesn't open the box.  What should you do? 

    • A.

      Act like you don't know the glasses are in the box as well

    • B.

      Tell the cashier to open the box, and ring up the sunglasses as well

    • C.

      Grab your nephews hand and leave the store as quickly as possible

    • D.

      Get the cashiers name and turn him into the manager for slacking on the job

    Correct Answer
    B. Tell the cashier to open the box, and ring up the sunglasses as well
    Explanation
    The correct answer is to tell the cashier to open the box and ring up the sunglasses as well. This is the ethical and honest thing to do, as the sunglasses were placed in the shoe box intentionally to avoid being noticed. By asking the cashier to open the box and ring up the sunglasses, you are ensuring that you pay for all the items that you are taking from the store.

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  • 35. 

    Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Conflict resolution is indeed a way for two or more parties to find a peaceful solution to a disagreement among them. It involves identifying the underlying issues, understanding each party's perspective, and working towards a mutually agreeable resolution. This process aims to promote understanding, cooperation, and compromise, ultimately leading to a resolution that satisfies all parties involved.

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  • 36. 

    Which is not a good example of work ethics?  

    • A.

      Taking initiative

    • B.

      Helping other co workers when your finished on the job

    • C.

      Talking about your boss behind his back

    • D.

      Covering a co-workers shift because they are out sick

    Correct Answer
    C. Talking about your boss behind his back
    Explanation
    Talking about your boss behind his back is not a good example of work ethics because it involves gossiping and spreading negativity about a superior. It shows a lack of professionalism and can create a toxic work environment. Good work ethics involve being respectful, honest, and maintaining confidentiality.

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  • 37. 

    Wearing a small dainty nose ring is acceptable for an interview

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Wearing a small dainty nose ring may not be considered acceptable for an interview in many professional settings. While personal style and cultural norms vary, it is generally recommended to err on the side of caution and present a more conservative appearance during interviews. This means avoiding any visible piercings or accessories that may distract or be perceived as unprofessional by the interviewer. Therefore, the statement that wearing a small dainty nose ring is acceptable for an interview is false.

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  • 38. 

    If you have an interview at 3:30pm what would be the best time to arrive?

    • A.

      2:00pm

    • B.

      3:15

    • C.

      3:30

    • D.

      1:45

    Correct Answer
    B. 3:15
    Explanation
    Arriving at 3:15pm would be the best time because it allows for a 15-minute buffer before the interview starts at 3:30pm. This gives the individual enough time to check in, gather their thoughts, and mentally prepare for the interview. Arriving earlier, such as at 2:00pm or 1:45pm, may be seen as too eager or impatient, while arriving exactly at 3:30pm may cause unnecessary stress and potentially make a negative first impression.

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  • 39. 

    Which is not an element of diversity?

    • A.

      Age

    • B.

      Gender

    • C.

      Race

    • D.

      Religion

    • E.

      All of these are elements of diversity

    Correct Answer
    E. All of these are elements of diversity
    Explanation
    All of the options listed (age, gender, race, and religion) are considered elements of diversity. This means that each of these factors contributes to the overall diversity within a group or society. Diversity refers to the range of differences and unique characteristics that individuals possess, and these factors are commonly recognized as important dimensions of diversity.

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  • 40. 

    Providing a doctors note if you were out sick is a professional practice in relation to absence from work

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Providing a doctor's note when you are absent from work due to illness is considered a professional practice. It is a way to inform your employer about the reason for your absence and to provide evidence of your illness. This practice helps to maintain transparency and trust between the employee and the employer. It also helps the employer to keep track of employee attendance and make necessary arrangements in case of prolonged absences. Therefore, the statement "Providing a doctors note if you were out sick is a professional practice in relation to absence from work" is true.

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  • 41. 

    Why do conflicts occur in the workplace?

    • A.

      Change in leadership

    • B.

      Lack of respect

    • C.

      Pride & ego

    • D.

      Body language, energies and vibes

    • E.

      All of the above are reasons that conflicts can occur in the workplace

    Correct Answer
    E. All of the above are reasons that conflicts can occur in the workplace
    Explanation
    Conflicts can occur in the workplace due to various reasons. Change in leadership can create conflicts as new leaders may have different approaches and ideas. Lack of respect among colleagues can lead to conflicts as it creates a hostile work environment. Pride and ego can also be a cause of conflicts as individuals may prioritize their own interests over teamwork. Body language, energies, and vibes can contribute to conflicts as negative or aggressive behavior can escalate tensions. Therefore, all of the mentioned reasons can lead to conflicts in the workplace.

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  • 42. 

    Jeff wants to leave his job. What should he do?

    • A.

      Just stop showing up

    • B.

      Type a 2 weeks notice

    • C.

      Type a letter of resignation

    • D.

      Call his manager and inform him that he will not be returning

    • E.

      B&C are both correct

    Correct Answer
    E. B&C are both correct
    Explanation
    The correct answer is B&C are both correct. Jeff should type a 2 weeks notice and also type a letter of resignation. Both options are appropriate ways to formally communicate his intention to leave the job. A 2 weeks notice is a common professional courtesy, allowing the employer to find a replacement and ensure a smooth transition. A letter of resignation provides a written record of Jeff's decision and serves as a formal notification to his employer.

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  • 43. 

    What are two key factors of speaking in the workplace?

    • A.

      Being able to speak clearly & loud

    • B.

      Being able to speak professionally & verbally

    • C.

      Being able to speak professionally & properly

    • D.

      Being able to speak properly & with clairty

    Correct Answer
    C. Being able to speak professionally & properly
    Explanation
    In the workplace, it is important to speak professionally to maintain a level of respect and professionalism. Speaking properly refers to using correct grammar, pronunciation, and vocabulary, which helps to convey ideas effectively. By speaking professionally and properly, individuals can communicate clearly and confidently, ensuring that their message is understood by others in the workplace.

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