Woolpert Risk Awareness Program - Module 4
This quiz covers the material from Module 4. You MUST submit your name (First Name Last Name) so as to receive credit for your score.
- 1.
True or false? Unsophisticated clients typically have lower expectations of the consultant.
- A.
True
- B.
False
Correct Answer
B. False -
- 2.
If a client is on the Red List for your service line:
- A.
Your service line can work with that client, but no other service line can
- B.
Your service line cannot work that client, but another service line may be able to
- C.
No Woolpert service line can work with that client
- D.
None of the above
Correct Answer
B. Your service line cannot work that client, but another service line may be able to -
- 3.
If a client is on the Yellow List for your service line, you need to obtain the following before a contract can be signed with that client:
- A.
Approval from Legal
- B.
Approval from the Chief Operations Officer
- C.
Approval from your Service Line Director
- D.
All of the above
- E.
Both (B) and (C)
Correct Answer
C. Approval from your Service Line DirectorExplanation
For the Yellow List, discretion rests with the Service Line Director.Rate this question:
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- 4.
True or false? As long as Woolpert has a design professional licensed to do work in a specific state, the company itself does not have to be registered to do business there.
- A.
True
- B.
False
Correct Answer
B. False -
- 5.
Good scopes help Woolpert:
- A.
Avoid and defend third-party lawsuits
- B.
Prevent “scope-creep”
- C.
Help the client set reasonable expectations
- D.
All of the above
- E.
None of the above
Correct Answer
D. All of the above -
- 6.
True or false? A general summary of your services is a sufficient scope.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A scope should contain a detailed description of the services to be rendered.Rate this question:
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- 7.
True or false? As long as you also have a written contract, your scope does not need to reflect a “meeting of the minds” with the client.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
If you haven’t reached a meeting of the minds on the scope, the client’s expectations will likely be different and may result in a dispute.Rate this question:
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- 8.
True or false? There is no need for your scope to specify what you won’t be doing on the project.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A good scope not only indicates what we will do, but clearly defines the services that are not being provided.Rate this question:
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- 9.
True or false? As long as you understand your scope, it doesn’t have to be clear to anyone else.
- A.
True
- B.
False
Correct Answer
B. False -
- 10.
The Woolpert No-No Words are problematic because:
- A.
They make your scope longer
- B.
They can change the standard of care
- C.
Your client doesn’t like them
- D.
None of the above
Correct Answer
B. They can change the standard of care -
- 11.
When writing your scope, you should:
- A.
Avoid the No-No Words
- B.
Avoid being too specific
- C.
Avoid subjective words like “efficient” and “affordable”
- D.
All of the above
- E.
Both (A) and (C)
Correct Answer
E. Both (A) and (C) -
- 12.
Under the following statement, can Woolpert bill the client for reimbursable expenses, separate from the fee? “Woolpert shall be paid a lump sum fee of $50,000 including reimbursable expenses.”
- A.
Yes
- B.
No
Correct Answer
B. No -
- 13.
True or false? If bonds are required by the contract, you need to include the cost in your fee.
- A.
True
- B.
False
Correct Answer
A. True -
- 14.
If a client presents an unrealistic schedule, you should:
- A.
Try to meet it and then talk to the client when you start to fall behind
- B.
Just plan on working overtime to meet it and then ask the client to pay for the additional overtime once you meet the schedule
- C.
Discuss the schedule with the client immediately before you start work on the project
- D.
None of the above
Correct Answer
C. Discuss the schedule with the client immediately before you start work on the project -
- 15.
Woolpert prefers to avoid providing which of the following services?
- A.
Geotech, environmental assessments, and subsurface utility engineering (SUE)
- B.
Geotech, hazardous waste remediation, and subsurface utility engineering (SUE)
- C.
Geotech, environmental site assessments, and hazardous waste remediation
Correct Answer
C. Geotech, environmental site assessments, and hazardous waste remediation -
- 16.
True or false? If Woolpert hires the geotech, and the geotech is negligent, then Woolpert is liable to the client.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Although Woolpert may have separate recourse against the geotech.Rate this question:
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- 17.
True or false? Communications are a key component of risk management.
- A.
True
- B.
False
Correct Answer
A. True -
- 18.
True or false? It is always okay to transfer our electronic files to a client or another recipient if requested by the client.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
It depends upon the contract. Woolpert’s current preference is to avoid the transfer of electronic design files and let the hard copies dictate.Rate this question:
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- 19.
True or false? Once the contract has been signed and you’ve started to work on a project, you don’t need to document your communication.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Communication is key to good project management and usually helps Woolpert defend claims once they arise.Rate this question:
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- 20.
True or false? If you ignore a problem on a project, it will eventually go away.
- A.
True
- B.
False
Correct Answer
B. False -
- 21.
Project emails:
- A.
Are not confidential
- B.
Are discoverable in court proceedings
- C.
Can be easily altered by third parties
- D.
All of the above
- E.
Both (A) and (C)
Correct Answer
D. All of the above -
- 22.
True or false? Internal emails from employee to employee are always confidential.
- A.
True
- B.
False
Correct Answer
B. False -
- 23.
Emails can be used for contract addendums if:
- A.
The contract does not specifically prohibit you from using emails for this purpose; the email includes your scope, fee, and schedule; and acceptance is acknowledged by the receiving party within the same email chain
- B.
The contract specifically states that this is acceptable; the email includes your scope and fee; and acceptance is acknowledged by the receiving party within the same email chain
- C.
The contract specifically states that this is acceptable; the email includes your scope, fee, and schedule; and acceptance is acknowledged by the receiving party within the same email chain
- D.
Both (A) and (C)
- E.
None of the above
Correct Answer
C. The contract specifically states that this is acceptable; the email includes your scope, fee, and schedule; and acceptance is acknowledged by the receiving party within the same email chain -
- 24.
True or false? When using an email as a contract addendum, it is acceptable to attach your scope as a PDF to the email.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The scope should be included in the body of the email as attachments can be lost or corrupted when it is later needed to resolve a dispute.Rate this question:
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- 25.
True or false? The scope is a general summary of what you are going to do.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The scope should be a detailed description of all of the tasks that you will perform.Rate this question:
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- 26.
True or false? The following sentence would be permissible for use within a scope of services: “Woolpert will perform design services for the 1 acre site located at the corner of 1st and 2nd Streets including, but not limited to, grading and storm sewer design as required by the ordinances of the local review agency and parking lot and sidewalk layout for 100 spaces in accordance with the Americans with Disabilities Act (ADA).”
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The term design services is vague. Furthermore, the use of the words “including but limited to” creates an open-ended scope.Rate this question:
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- 27.
True or false? Project emails marked confidential sent between staff are not discoverable in the event of a claim.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Project related emails are discoverable. The only exception is emails protected under the attorney client privilege. However, please note that just copying legal counsel on emails sent internally does not necessarily make the email protected.Rate this question:
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Mar 20, 2022Quiz Edited by
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Dec 03, 2008Quiz Created by
Woolpert
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