Woolpert Risk Awareness Program - Module 4
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This quiz covers the material from Module 4. You MUST submit your name (First Name Last Name) so as to receive credit for your score.
- 1.True or false? Unsophisticated clients typically have lower expectations of the consultant.
- A.
True
- B.
False
- 2.If a client is on the Red List for your service line:
- A.
Your service line can work with that client, but no other service line can
- B.
Your service line cannot work that client, but another service line may be able to
- C.
No Woolpert service line can work with that client
- D.
None of the above
- 3.If a client is on the Yellow List for your service line, you need to obtain the following before a contract can be signed with that client:
- A.
Approval from Legal
- B.
Approval from the Chief Operations Officer
- C.
Approval from your Service Line Director
- D.
All of the above
- E.
Both (B) and (C)
- 4.True or false? As long as Woolpert has a design professional licensed to do work in a specific state, the company itself does not have to be registered to do business there.
- A.
True
- B.
False
- 5.Good scopes help Woolpert:
- A.
Avoid and defend third-party lawsuits
- B.
Prevent “scope-creep”
- C.
Help the client set reasonable expectations
- D.
All of the above
- E.
None of the above
- 6.True or false? A general summary of your services is a sufficient scope.
- A.
True
- B.
False
- 7.True or false? As long as you also have a written contract, your scope does not need to reflect a “meeting of the minds” with the client.
- A.
True
- B.
False
- 8.True or false? There is no need for your scope to specify what you won’t be doing on the project.
- A.
True
- B.
False
- 9.True or false? As long as you understand your scope, it doesn’t have to be clear to anyone else.
- A.
True
- B.
False
- 10.The Woolpert No-No Words are problematic because:
- A.
They make your scope longer
- B.
They can change the standard of care
- C.
Your client doesn’t like them
- D.
None of the above
- 11.When writing your scope, you should:
- A.
Avoid the No-No Words
- B.
Avoid being too specific
- C.
Avoid subjective words like “efficient” and “affordable”
- D.
All of the above
- E.
Both (A) and (C)
- 12.Under the following statement, can Woolpert bill the client for reimbursable expenses, separate from the fee? “Woolpert shall be paid a lump sum fee of $50,000 including reimbursable expenses.”
- A.
Yes
- B.
No
- 13.True or false? If bonds are required by the contract, you need to include the cost in your fee.
- A.
True
- B.
False
- 14.If a client presents an unrealistic schedule, you should:
- A.
Try to meet it and then talk to the client when you start to fall behind
- B.
Just plan on working overtime to meet it and then ask the client to pay for the additional overtime once you meet the schedule
- C.
Discuss the schedule with the client immediately before you start work on the project
- D.
None of the above
- 15.Woolpert prefers to avoid providing which of the following services?
- A.
Geotech, environmental assessments, and subsurface utility engineering (SUE)
- B.
Geotech, hazardous waste remediation, and subsurface utility engineering (SUE)
- C.
Geotech, environmental site assessments, and hazardous waste remediation
- 16.True or false? If Woolpert hires the geotech, and the geotech is negligent, then Woolpert is liable to the client.
- A.
True
- B.
False
- 17.True or false? Communications are a key component of risk management.
- A.
True
- B.
False
- 18.True or false? It is always okay to transfer our electronic files to a client or another recipient if requested by the client.
- A.
True
- B.
False
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