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Service Ce Quiz 5.6.19
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1.
Which policy would you check if a customer has an emergency situation and needs to come in ASAP?
Express policy
Special Items
Emergency Repair policy
Transportation Info policy
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2.
What first name or nickname would you like us to use?
You may optionally provide this to label your report, leaderboard, or certificate.
2.
If you successfully transfer a customer, an email has to be sent to the dealer.
True
False
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3.
Which teams are the only ones you can schedule on for Priority Toyota Richmond?
DGA TEAMS
Eddie's Team
Phil's Team
Stewart Team
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4.
When scheduling a recall for Don K CDJR what team should you schedule with?
Recall Team
Level Two Team
Don K CDJR (MAIN SHOP)
Domestic Express Team
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Which policy would you check if a customer has an emergency situation...
If you successfully transfer a customer, an email has to be sent to...
Which teams are the only ones you can schedule on for Priority Toyota...
When scheduling a recall for Don K CDJR what team should you schedule...
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