Prepare Room For The Guest
Questions and Answers
- 1.
Kereta yang digunakan oleh room attendant untuk melaksanakan pekerjaannya adalah........
- A.
Room attendant trolley
- B.
Houseman trolley
- C.
Mop trolley
- D.
PA Trolley
Correct Answer
A. Room attendant trolleyExplanation
The correct answer is "Room attendant trolley" because the question is asking for the type of trolley used by the room attendant to perform their job.Rate this question:
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- 2.
Langkah-kedua yang dilakukan setelah mengecek kondisi trolley adalah....
- A.
Mengecek kondisi trolley
- B.
Menata perlengkapan
- C.
Mengecek & menata
- D.
Dusting
Correct Answer
A. Mengecek kondisi trolleyExplanation
Setelah mengecek kondisi trolley, langkah kedua yang dilakukan adalah mengecek kondisi trolley.Rate this question:
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- 3.
Bahan pembersih yang dipersiapkan dalam menata perlengkapan pada trolley adalah……
- A.
Go getter, glass cleaner, liquid soap, dan furniture polish
- B.
Glass cleaner, bath soap, shine up, dan shampoo
- C.
Furniture polish, go getter, dan hand body
- D.
Floor Cleaner, Glas Cleaner, Toilet bowl cleaner, furniture polish, metal polish, liquid soap ….
Correct Answer
A. Go getter, glass cleaner, liquid soap, dan furniture polishExplanation
The correct answer is Go getter, glass cleaner, liquid soap, and furniture polish. This is because these are the cleaning materials that are prepared to arrange the equipment on the trolley.Rate this question:
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- 4.
Sebelum ditata dalam trolley semua bahan dan alat pembersih diletakkan dalam……….
- A.
Garbage bag b. c. d.
- B.
Caddy carry
- C.
Waste basket
- D.
Linen humper
Correct Answer
B. Caddy carryExplanation
The correct answer is Caddy carry. Before being arranged in a trolley, all cleaning materials and tools are placed in a caddy for easy transportation. A caddy is a portable container or basket with compartments that is used to carry and organize cleaning supplies. This ensures that all necessary items are readily accessible and can be easily moved from one location to another while cleaning.Rate this question:
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- 5.
Bath towel, hand towel, dan double sheet merupakan salah satu yang termasuk ke dalam kelompok……..
- A.
Guest supplies
- B.
Linen supplies
- C.
Guest supplies dan linen supplies
- D.
Linen supplies dan cleaning supplies
Correct Answer
B. Linen suppliesExplanation
The options given in the question are different types of supplies that are commonly found in a hotel or guest accommodation. Bath towel, hand towel, and double sheet are all items that fall under the category of linen supplies, as they are used for bedding and personal hygiene purposes. Therefore, the correct answer is linen supplies.Rate this question:
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- 6.
Hal pertama yang harus diperhatikan sebelum memeriksa kamar adalah…….
- A.
Laporan status kamar
- B.
Persiapan perlengkapan
- C.
Persiapan diri
- D.
Persiapan peralatan
Correct Answer
A. Laporan status kamarExplanation
Sebelum memeriksa kamar, hal pertama yang harus diperhatikan adalah laporan status kamar. Laporan status kamar memberikan informasi tentang keadaan kamar, apakah sudah siap untuk diperiksa atau belum. Dengan memeriksa laporan status kamar, kita dapat mengetahui apakah kamar tersebut sudah dibersihkan, apakah ada kerusakan yang perlu diperbaiki, atau apakah ada perlengkapan yang kurang. Dengan mengetahui laporan status kamar, kita dapat mempersiapkan diri dan peralatan yang sesuai sebelum memeriksa kamar.Rate this question:
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- 7.
Dibawah ini adalah jenis-jenis kunci yang ada ditatagraha, kecuali……
- A.
Master key
- B.
Pass key
- C.
Grand master key
- D.
Emergency key
Correct Answer
B. Pass keyExplanation
The given options are all types of keys that exist in a building or property, except for the "Pass key". A master key is a key that can open multiple locks, a grand master key can open all locks within a system, and an emergency key is used in case of emergencies. However, a pass key is not a commonly known type of key and does not fit into the categories mentioned.Rate this question:
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- 8.
Laundry bag dan laundry list adalah salah satu yang termasuk dalam kelompok……
- A.
Other supplies
- B.
Guest supplies
- C.
Cleaning supplies
- D.
Linen supplies
Correct Answer
B. Guest suppliesExplanation
Laundry bag and laundry list are items that are typically provided for guests in a hotel or other accommodation. Therefore, they fall under the category of guest supplies.Rate this question:
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- 9.
Status kamar yang sedang dalam keadaan rusak sehingga tidak dapat dijual atau disewakan kepada tamu adalah pengertian dari…….
- A.
DD : Don’t Disturb
- B.
DL : Double lock
- C.
OO : Out of Order
- D.
SO : Sleep Out
Correct Answer
C. OO : Out of OrderExplanation
The correct answer is "OO: Out of Order". This term refers to the status of a room that is currently not in a functioning condition and therefore cannot be sold or rented out to guests. It indicates that there is some kind of damage or maintenance issue with the room that needs to be fixed before it can be made available again.Rate this question:
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- 10.
Pada saat room attendant memasuki kamar langkah apa yang akan dilakukan……..
- A.
Mengisi room boy control sheet
- B.
Mendorong trolley dan menmpatkannya tepat didepan pintu
- C.
Mengucapkan identitas diri sambil mengucapkan salam
- D.
Menanyakan apakah kamarnya ingin dibersihkan
Correct Answer
C. Mengucapkan identitas diri sambil mengucapkan salamExplanation
The correct answer is "Mengucapkan identitas diri sambil mengucapkan salam." When a room attendant enters a room, it is important for them to introduce themselves and greet the guests politely. This helps to establish a professional and friendly atmosphere and ensures that the guests feel welcomed and comfortable.Rate this question:
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- 11.
Jika terjadi perbedaan status (kondisi) kamar antara housekeeping dan front office , maka jenis format yang digunakan adalah
- A.
Work order
- B.
Discrapancy report
- C.
Maintenaice order
- D.
Sleep Out (SO)
Correct Answer
C. Maintenaice orderExplanation
The correct answer is "Maintenance order". When there is a difference in the room status between housekeeping and front office, a maintenance order is used to address any maintenance issues that need to be resolved in the room. This could include repairs, replacements, or any other maintenance tasks that need to be performed to bring the room back to the desired condition.Rate this question:
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- 12.
Memeriksa fasilitas kamar sesuai dengan prosedur, membuka curtain, menyalakan lampu, mengambil sampah dari kamar mandi dan kamar tidur.Dari penjelasan diatas adalah langkah-langkah …
- A.
Langkah awal membersihkan kamar
- B.
Langkah awal membersihkan kamar mandi
- C.
Langkah awal dalam menata tepat tidur
- D.
Langakah awal dalam memasuki kamar
Correct Answer
D. Langakah awal dalam memasuki kamarExplanation
The correct answer is "Langakah awal dalam memasuki kamar". This is because the given steps involve checking the facilities in the room, opening the curtain, turning on the lights, and taking out the trash from the bathroom and bedroom. All of these actions are done when entering the room for cleaning purposes.Rate this question:
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- 13.
Dari beberapa status kamar dibawah ini, mana yang menjadi prioritas kedua, yang menjadi prioritaskan untuk segera dibersihkan.
- A.
Check out
- B.
Direct order
- C.
Slep out
- D.
Vacant clean
Correct Answer
A. Check outExplanation
The correct answer is "Check out". "Check out" is the second priority because it indicates that a guest has left the room and it needs to be cleaned for the next guest. The first priority would be "Direct order" as it implies that a specific request has been made for immediate cleaning. "Slep out" and "Vacant clean" do not provide any specific information about the urgency of cleaning, so they would be lower priorities.Rate this question:
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- 14.
Data kamar sebagai berikut: 2 kamar double bed dan 2 kamar twin bed. Berdasarkan data tersebut, berapa jumlah double sheet dan single sheet.
- A.
12 sheet (double) dan 6 sheet (single)
- B.
4 sheet (double) dan 10 sheet (single)
- C.
6 sheet (double) dan 10 sheet (single)
- D.
6 sheet (double) dan 12 sheet (single)
Correct Answer
D. 6 sheet (double) dan 12 sheet (single)Explanation
Based on the given data, there are 2 double bed rooms and 2 twin bed rooms. Since each double bed requires 2 sheets and each twin bed requires 1 sheet, the total number of double sheets can be calculated by multiplying the number of double bed rooms by 2, which gives us 4 double sheets. Similarly, the total number of single sheets can be calculated by multiplying the number of twin bed rooms by 1, which gives us 2 single sheets. Therefore, the correct answer is 6 sheet (double) and 12 sheet (single).Rate this question:
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- 15.
Kegiatan membuka lena tempat tidur satu persatu sebelum tempat tidur dibersihkan disebut ….
- A.
Open bed
- B.
Stripping bed
- C.
Making bed
- D.
Clear up bed
Correct Answer
B. Stripping bedExplanation
Stripping bed refers to the activity of removing all the bedding, including sheets, pillowcases, and blankets, from the bed in order to clean and prepare it for new bedding. This is typically done to maintain cleanliness and hygiene in the sleeping area.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
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Sep 12, 2018Quiz Created by
Dewa Putra
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