Eus Assessment - Feb 2018 V2

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| By Kogul6
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Kogul6
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Quizzes Created: 1 | Total Attempts: 106
| Attempts: 106
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  • 1/20 Questions

    Shortcut for opening registry editor?

    • Regedit.exe
    • Regedit.msc
    • Rgedit.exe
    • Rgedit.msc
Please wait...
About This Quiz

This quiz evaluates knowledge of internal IT support processes and tools for PB employees, covering registry editing, file extensions, SharePoint access, service level agreements, MFA resets, and WiFi configuration.

Eus Assessment - Feb 2018 V2 - Quiz

Quiz Preview

  • 2. 

    Extension of an archive file?

    • .ost

    • .pst

    • .nst

    • .exe

    Correct Answer
    A. .pst
    Explanation
    The correct answer is .pst. A .pst file is an extension for a Personal Storage Table file, which is used by Microsoft Outlook to store email messages, contacts, calendar events, and other data. It is commonly used for archiving and backing up Outlook data. The .pst file extension stands for "personal storage table" and is recognized by Outlook as a data file.

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  • 3. 

    How to get access to SharePoint site? 

    • SR to SharePoint team

    • SRM Ticket

    • Need to contact the owner of the SharePoint

    • SharePoint sites do not require approval to access

    Correct Answer
    A. Need to contact the owner of the SharePoint
    Explanation
    The correct answer is "Need to contact the owner of the SharePoint." This is because SharePoint sites are typically owned by specific individuals or teams who have control over access permissions. In order to gain access to a SharePoint site, it is necessary to contact the owner and request access. They will then be able to grant the appropriate permissions to the individual or team seeking access.

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  • 4. 

    SLA for Right Fax WO

    • 5 Business day

    • 1 Business day

    • No SLA

    • 4 Hrs

    Correct Answer
    A. 1 Business day
    Explanation
    The correct answer is "1 Business day". This means that the Service Level Agreement (SLA) for the Right Fax WO is to be completed within one business day. This indicates that the task or request related to Right Fax should be resolved or completed within one working day from the time it is initiated.

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  • 5. 

    MFA reset can be done by EUS?

    • YES

    • NO

    • MAYBE

    • Security team reset it

    Correct Answer
    A. YES
    Explanation
    The given answer is "YES" because MFA reset can indeed be done by EUS. This implies that the EUS system has the capability to reset MFA (Multi-Factor Authentication) for users.

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  • 6. 

    What is the default WiFi SSID which PB Employees must use for their laptops?

    • P-INT

    • P-CCM

    • P-NET

    • P-COM

    Correct Answer
    A. P-NET
    Explanation
    The default WiFi SSID that PB Employees must use for their laptops is P-NET.

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  • 7. 

    Which key should be pressed to enter BIOS while system restart?

    • F2

    • F12

    • F8

    • F9

    Correct Answer
    A. F2
    Explanation
    To enter the BIOS while the system restarts, the F2 key should be pressed. The BIOS (Basic Input/Output System) is a firmware that initializes the hardware and software of a computer. By pressing F2 during the restart process, the user gains access to the BIOS settings. This allows them to modify various system configurations, such as boot order, hardware settings, and security options.

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  • 8. 

    What are the issues in mobile phone that EUS log ticket or Troubleshoot

    • SMAX & VPN issue

    • Outlook issue

    • Air watch Agent configuration

    • Asignet issue

    Correct Answer
    A. SMAX & VPN issue
    Explanation
    The correct answer is SMAX & VPN issue. This suggests that the issues related to SMAX (Service Management Automation X) and VPN (Virtual Private Network) are the ones that EUS (End User Support) logs tickets or troubleshoots. It implies that when users face problems with SMAX or VPN, they seek assistance from EUS to resolve these issues.

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  • 9. 

    How to get SAP SN1 Sandbox access 

    • SRM ticket

    • SR to Security

    • SN1 decommissioned

    • SRM ticket & SR to Security

    Correct Answer
    A. SR to Security
    Explanation
    The correct answer is "SR to Security." This suggests that in order to get SAP SN1 Sandbox access, the user needs to submit a Service Request (SR) to the Security team. This indicates that the Security team is responsible for granting access to the SAP SN1 Sandbox.

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  • 10. 

    Which one of the following is not an excel extension?

    • .xls

    • .xlxs

    • .txt

    • .csv

    Correct Answer
    A. .txt
    Explanation
    The correct answer is .txt. This is because .txt is not an excel extension. Excel extensions typically include .xls and .xlsx, which are used for Excel workbook files, and .csv, which is used for comma-separated values files that can be opened in Excel. However, .txt is a plain text file extension and is not specific to Excel.

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  • 11. 

    Pager Duty should be logged for ? 

    • Only ISS Outages

    • All Outages except PSG ORT

    • PSG Outages

    • For Critical tickets

    Correct Answer
    A. All Outages except PSG ORT
    Explanation
    Pager Duty should be logged for all outages except PSG ORT. This means that whenever there is an outage in any system or service, except for PSG ORT, Pager Duty should be notified. PSG ORT outages are excluded from this notification process. This ensures that the appropriate team or individual responsible for handling outages is alerted and can take necessary actions to resolve the issue promptly.

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  • 12. 

    SAP Tech arch is managed by ? 

    • Wipro ISS team

    • TCS IAM Team

    • IBM Apps Team

    • Accenture Team

    Correct Answer
    A. Wipro ISS team
    Explanation
    The correct answer is Wipro ISS team. This suggests that Wipro, an IT consulting and outsourcing company, manages the SAP Tech arch. The ISS team at Wipro is responsible for managing the technical architecture of SAP systems.

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  • 13. 

    MyPortfolio can be accessed by 

    • Only PB Employees

    • Only Contractors

    • Both A & B

    • Only HR access it

    Correct Answer
    A. Only PB Employees
    Explanation
    The correct answer is "Only PB Employees." This means that only employees of PB (presumably a company or organization) have access to MyPortfolio. It excludes contractors and HR, indicating that it is a platform exclusively for the use of PB employees.

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  • 14. 

    What to do on incident status check call 

    • Follow up with resolver group and attach the action in Work log

    • Chat with Tech from Resolver group

    • Send an email to Resolver group

    • Contact Incident Manager

    Correct Answer
    A. Follow up with resolver group and attach the action in Work log
    Explanation
    The correct answer is to follow up with the resolver group and attach the action in the work log. This is the most appropriate course of action because it allows for direct communication with the resolver group to get updates on the incident status. Additionally, attaching the action in the work log ensures that there is a record of the follow-up and any actions taken, which can be useful for tracking and future reference. Chatting with a tech from the resolver group, sending an email, or contacting the incident manager may not be as effective or efficient in getting the necessary information and documenting the actions taken.

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  • 15. 

    New URL for opening PB webmail?

    • Mail.o365.pb.com

    • O365.mail.pb.com

    • Mymail.pb.com

    • Outlook.office365.com

    Correct Answer
    A. O365.mail.pb.com
    Explanation
    The correct answer is o365.mail.pb.com because it follows the format typically used for accessing webmail services. The "o365" indicates that it is related to Office 365, which is a popular email and productivity suite. "mail.pb.com" suggests that it is the webmail service provided by PB, likely a company or organization. Therefore, o365.mail.pb.com is the most logical choice for the new URL for opening PB webmail.

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  • 16. 

    What is the latest MacOS name?

    • El Capitan

    • Lion

    • Sierra

    • High Sierra

    Correct Answer
    A. High Sierra
    Explanation
    The latest MacOS name is High Sierra.

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  • 17. 

    Which browser can we use for opening olprd.pb.com

    • Internet explorer

    • Microsoft Edge

    • Google Chrome

    • Mozilla Firefox

    Correct Answer
    A. Internet explorer
    Explanation
    Internet Explorer is the correct answer because olprd.pb.com may be an older website that is designed to be compatible with older web technologies and may not work properly on newer browsers like Microsoft Edge, Google Chrome, or Mozilla Firefox. Internet Explorer is known for its backward compatibility and may be the most suitable browser for opening this specific website.

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  • 18. 

    Will network drives work on internet?

    • YES

    • NO

    • MAYBE

    • Only on Wifi

    Correct Answer
    A. NO
    Explanation
    Network drives typically do not work on the internet because they are designed to function within a local network. Network drives rely on the infrastructure and protocols of a local network to establish connections and access files. When accessing the internet, different protocols and security measures are in place, which may not be compatible with network drives. Therefore, network drives are generally not accessible or functional over the internet.

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  • 19. 

    How to change profile picture of the user ? 

    • Inside2.pb.com

    • Ournew.pb.com

    • SR to Security

    • SR to SharePoint team

    Correct Answer
    A. Inside2.pb.com
    Explanation
    To change the profile picture of the user, the correct answer is "inside2.pb.com". This suggests that the user should navigate to the website inside2.pb.com in order to access the necessary settings or options to upload or change their profile picture.

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  • 20. 

    Who reset the password for Tandem UK

    • Security team

    • TC.ISS.Support.Tandem

    • TE.PbP.UK.Ireland

    • IT.AMS.PSG.PBP.Tandem

    Correct Answer
    A. TE.PbP.UK.Ireland
    Explanation
    The correct answer is TE.PbP.UK.Ireland. This is because TE.PbP.UK.Ireland is the only option that includes the specific location "UK" and "Ireland" which suggests that it is the team responsible for resetting the password for Tandem UK. The other options do not provide any indication of being related to password reset or being specific to the UK and Ireland region.

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Quiz Review Timeline (Updated): Feb 7, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Feb 07, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 06, 2018
    Quiz Created by
    Kogul6

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