Airtel Enterprise General Assessment

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| By TamyConsulting
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Airtel Enterprise General Assessment - Quiz


Questions and Answers
  • 1. 

    Which of the following is a key benefit of the postpaid package?

    • A.

      Customer pays upfront before using the service

    • B.

      Customer has unlimited talk time

    • C.

      Customer makes monthly payment in arrears

    Correct Answer
    C. Customer makes monthly payment in arrears
    Explanation
    The key benefit of the postpaid package is that the customer makes monthly payments in arrears. This means that the customer uses the service first and then pays for it at the end of the billing period. This allows the customer to have the flexibility of using the service without having to worry about paying upfront.

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  • 2. 

    What is a credit limit?

    • A.

      Amount the customer pays after using the line

    • B.

      Amount a customer has placed on their lines as a threshold to manage their expenses every calendar month

    • C.

      Amount customer recharges on their line

    Correct Answer
    B. Amount a customer has placed on their lines as a threshold to manage their expenses every calendar month
    Explanation
    A credit limit refers to the amount that a customer has set as a maximum threshold for their expenses on their lines, typically on a monthly basis. It serves as a way for customers to manage their spending and prevent exceeding their budget.

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  • 3. 

    What is minimum monthly commitment?

    • A.

      Maximum amount a customer will be charged based on agreed terms.

    • B.

      Maximum amount a customer will be charged based on non-agreed terms

    • C.

      This is the minimum amount that a customer will be charged based on agreed terms.

    Correct Answer
    C. This is the minimum amount that a customer will be charged based on agreed terms.
    Explanation
    The minimum monthly commitment refers to the minimum amount that a customer will be charged based on the agreed terms. This means that regardless of the customer's usage or any additional charges, they will be required to pay at least this minimum amount every month.

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  • 4. 

    Smart Premier tariff on net & off net is 11k per second 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The given statement is true because it states that the Smart Premier tariff charges 11k per second for both on-net and off-net calls. This means that regardless of whether the call is made to a number within the same network (on-net) or to a number on a different network (off-net), the tariff rate remains the same at 11k per second.

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  • 5. 

    Which of the following is not included in the smart Premier + package?

    • A.

      1000 free SMS

    • B.

      3GB data

    • C.

      1,000 minutes talktime

    Correct Answer
    B. 3GB data
    Explanation
    The Premier + package includes 1000 free SMS and 1,000 minutes talktime, but it does not include 3GB data.

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  • 6. 

    Which of these bundles is not available on Android bundle?

    • A.

      1GB

    • B.

      5GB

    • C.

      4.5GB

    Correct Answer
    B. 5GB
    Explanation
    The given question is asking for a bundle that is not available on Android. Out of the options provided, the bundle that is not available on Android is 5GB.

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  • 7. 

    Which of these is not a documentary requirement for postpaid?

    • A.

      Official request from the company

    • B.

      Tax certificate

    • C.

      Utility bill

    Correct Answer
    B. Tax certificate
    Explanation
    A tax certificate is not a documentary requirement for postpaid. This document is not typically required when applying for a postpaid plan. Instead, the company may require an official request from the company and a utility bill as proof of address and identity. The tax certificate is unrelated to the postpaid application process and therefore not necessary.

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  • 8. 

    Security Deposit is an amount required to be paid by a postpaid customer before services are rendered. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that a security deposit is indeed required to be paid by a postpaid customer before services are rendered. This deposit acts as a guarantee for the service provider in case the customer fails to make payments or incurs additional charges. It helps protect the provider from potential financial risks and ensures that the customer is committed to fulfilling their obligations.

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  • 9. 

    What is the tariff for the Corporate value 1?

    • A.

      42k first minute with 10k on net and off net

    • B.

      20k on net and 25k off net

    • C.

      42k first minute with 11k on net and off net

    Correct Answer
    A. 42k first minute with 10k on net and off net
    Explanation
    The tariff for the Corporate value 1 is 42k for the first minute, with 10k for both on-net and off-net calls.

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  • 10. 

    Which of the following is not a feature of SME Basic?

    • A.

      20k on net and 25k off net tariff

    • B.

      N4, 500 minimum commitment on each line

    • C.

      N1, 000 CUG Access fee

    Correct Answer
    A. 20k on net and 25k off net tariff
    Explanation
    The feature of SME Basic that is not mentioned in the given options is the "20k on net and 25k off net tariff". This means that the tariff for on-net calls is 20k and for off-net calls is 25k, which is not included in the features of SME Basic listed in the options.

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  • 11. 

    What of the following is not a feature of prepaid CUG?

    • A.

      Available to family and friends within the same community

    • B.

      Multiple subscriptions available within the same billing cycle

    • C.

      Payment for service is paid after a calendar month

    Correct Answer
    C. Payment for service is paid after a calendar month
    Explanation
    The correct answer is "Payment for service is paid after a calendar month." This means that prepaid CUG does not require payment for the service at the end of the month. Instead, it is a prepaid service where payment is made in advance before using the service.

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  • 12. 

    Prepaid CUG is targeted at all the below except:

    • A.

      Trade Unions

    • B.

      Banks

    • C.

      Religious societies

    Correct Answer
    B. Banks
    Explanation
    Prepaid CUG (Closed User Group) is a service that allows a group of people to communicate exclusively with each other, usually at lower rates. Banks typically have their own internal communication systems and networks, making prepaid CUG unnecessary for them. On the other hand, trade unions and religious societies may benefit from prepaid CUG as it enables them to have cost-effective and secure communication within their respective groups. Therefore, the correct answer is banks.

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  • 13. 

    Unused CUG minutes and SMS can be carried over into the next month 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Unused CUG minutes and SMS cannot be carried over into the next month. This means that any minutes or SMS that are not used within the current month will expire and cannot be used in the following month.

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  • 14. 

    What is Closed User Group?

    • A.

      A group of people who gather for a common cause to make calls

    • B.

      Group of mobile telephone subscribers who can make calls and receive calls from members within the same group free of charge for a token monthly subscription fee

    • C.

      A group of people who are allowed to call all other subscribers on the network for free

    Correct Answer
    B. Group of mobile telephone subscribers who can make calls and receive calls from members within the same group free of charge for a token monthly subscription fee
    Explanation
    A Closed User Group refers to a group of mobile telephone subscribers who are able to make and receive calls from other members within the same group without any additional charges. This service is provided to the members for a small monthly subscription fee.

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  • 15. 

    Advanced CUG subscription is available to the following packages except

    • A.

      RCCG

    • B.

      POLCOM

    • C.

      Agricom

    Correct Answer
    A. RCCG
    Explanation
    The Advanced CUG subscription is available to all packages except RCCG.

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  • 16. 

    Multiple subscriptions allows customers on holding class to renew their subscription within the month of subscription

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Multiple subscriptions do not allow customers to renew their subscription within the month of subscription. Instead, multiple subscriptions allow customers to hold more than one subscription at a time. This means that they can have multiple active subscriptions simultaneously, rather than having to wait for their current subscription to expire before renewing. Therefore, the statement is false.

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  • 17. 

    Bucket data is targeted at group of people within the same organization who wish to share data at the same time

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Bucket data is targeted at a group of people within the same organization who wish to share data at the same time. This means that the data stored in a bucket can be accessed and shared by multiple individuals within the organization simultaneously. The purpose of using bucket data is to facilitate collaboration and efficient sharing of information among team members, ensuring that everyone has access to the same data in real-time. Therefore, the statement that bucket data is targeted at a group of people within the same organization who wish to share data at the same time is true.

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  • 18. 

    Bucket data can be re-distributed at any time of the month 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Bucket data cannot be re-distributed at any time of the month. Once data is assigned to a specific bucket, it remains in that bucket for the entire month. The distribution of data in buckets is fixed and cannot be changed until the next month begins. Therefore, the statement is false.

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  • 19. 

    Machine to Machine is used for:-                                               

    • A.

      Prepaid electricity meter

    • B.

      Car tracking

    • C.

      POS terminals

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    Machine to Machine (M2M) is a technology that enables devices to communicate and exchange data with each other without human intervention. It is used in various applications such as prepaid electricity meters, car tracking systems, and POS terminals. In prepaid electricity meters, M2M allows for remote monitoring and control of energy consumption. Car tracking systems utilize M2M to track and monitor the location and movement of vehicles. POS terminals use M2M to facilitate secure and efficient payment transactions. Therefore, all of the options mentioned (prepaid electricity meter, car tracking, and POS terminals) are correct applications of M2M technology.

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  • 20. 

    Mega Pack Plan can be used on all devices for home and office use

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The Mega Pack Plan is designed to be versatile and can be used on all devices, making it suitable for both home and office use. This means that customers who purchase this plan can enjoy its benefits on their personal devices at home, as well as on their work devices in the office. This flexibility allows for a seamless experience across different devices and locations, making it a convenient option for users.

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  • 21. 

    What of the following statements best describes Advoice?

    • A.

      Mobile advertising platform that monetizes outgoing calls

    • B.

      Mobile advertising that monetizes outgoing calls with audio ads

    • C.

      Mobile advertising platform that monetizes incoming calls, by replacing the ringing tone with audio ads.

    Correct Answer
    C. Mobile advertising platform that monetizes incoming calls, by replacing the ringing tone with audio ads.
    Explanation
    Advoice is a mobile advertising platform that generates revenue from incoming calls by replacing the traditional ringing tone with audio ads. This means that when someone receives a call, instead of hearing the regular ringing sound, they will hear an advertisement. This allows advertisers to reach a large audience and monetize incoming calls.

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  • 22. 

    What is the cost of Advoice to the subscriber?  

    • A.

      N500

    • B.

      Zero

    • C.

      N1, 000

    Correct Answer
    B. Zero
    Explanation
    The cost of Advoice to the subscriber is zero.

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  • 23. 

    What is the cost of InterAd and Advoice respectively?

    • A.

      N8 & N6

    • B.

      N7 & N6

    • C.

      N6 & N8

    Correct Answer
    A. N8 & N6
    Explanation
    The cost of InterAd is N8 and the cost of Advoice is N6.

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  • 24. 

    What is InterAd?       

    • A.

      Social Media Platform that will enable advertiser to create & send animations to all GSM customers

    • B.

      Social Media Platform that will enable advertiser to create & send animated promotion to predefined & preselected Airtel customers

    • C.

      Social Media platform that that monetizes outgoing calls on the Airtel network

    Correct Answer
    B. Social Media Platform that will enable advertiser to create & send animated promotion to predefined & preselected Airtel customers
  • 25. 

    What is VideoAd? 

    • A.

      Pre-recorded video advertising platform that rewards people for watching and interacting with video-based adverts

    • B.

      Online video advertising platform that rewards people for watching and interacting with video-based adverts

    • C.

      Online video that charges people for watching and interacting with video-based adverts

    Correct Answer
    B. Online video advertising platform that rewards people for watching and interacting with video-based adverts
    Explanation
    VideoAd is an online video advertising platform that rewards users for watching and engaging with video-based advertisements. This platform allows advertisers to reach their target audience through pre-recorded videos and incentivizes viewers to interact with the ads. By offering rewards, VideoAd encourages users to actively engage with the content, increasing the effectiveness of the advertising campaign.

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  • 26. 

    What is the cost of Video Ad? 

    • A.

      N55 per impression

    • B.

      N15 per impression

    • C.

      N50 per impression

    Correct Answer
    C. N50 per impression
    Explanation
    The cost of the Video Ad is N50 per impression. This means that for every time the ad is shown to a viewer, it will cost N50. The impression refers to the number of times the ad is displayed to potential viewers. Therefore, the total cost of running the Video Ad campaign will depend on the number of impressions it receives.

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  • 27. 

    Which best describes Audio Conferencing?

    • A.

      On-Demand teleconferencing service that enables an organisation view and have multiple, multi-party discussions using Airtel’s audio conferencing platform

    • B.

      On demand teleconferencing service that enables an organization to have maximum of 3 multi-party discussions at the same time using Airtel’s audio conferencing platform

    • C.

      On-Demand teleconferencing service that enables an organisation have multiple, multi-party discussions using Airtel’s audio conferencing platform

    Correct Answer
    C. On-Demand teleconferencing service that enables an organisation have multiple, multi-party discussions using Airtel’s audio conferencing platform
    Explanation
    The correct answer is "On-Demand teleconferencing service that enables an organisation have multiple, multi-party discussions using Airtel’s audio conferencing platform." This option accurately describes audio conferencing as a service that allows an organization to have multiple, multi-party discussions using Airtel's audio conferencing platform on-demand.

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  • 28. 

    Which of these is not a feature of Audio Conferencing?         

    • A.

      Can take up to 480 meeting participants at a time

    • B.

      Secure connection

    • C.

      It is only available to prepaid customers

    Correct Answer
    C. It is only available to prepaid customers
    Explanation
    Audio Conferencing is a feature that allows multiple participants to join a meeting or discussion through a secure connection. It enables a large number of participants, up to 480, to join the conference simultaneously. However, it is not limited to prepaid customers only. Therefore, the statement "It is only available to prepaid customers" is not a feature of Audio Conferencing.

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  • 29. 

    What is Mobile Switchboard (MSB)?

    • A.

      Service that allows PBX to function as mobile lines which still retaining the primary function of the PBX

    • B.

      Service that provides PBX service free of charge to mobile phones

    • C.

      Service that allows customers’ mobile numbers function as PBX extensions while still retaining the primary function of a mobile line

    Correct Answer
    C. Service that allows customers’ mobile numbers function as PBX extensions while still retaining the primary function of a mobile line
    Explanation
    The correct answer is "Service that allows customers’ mobile numbers function as PBX extensions while still retaining the primary function of a mobile line." This means that the Mobile Switchboard (MSB) service enables customers to use their mobile numbers as extensions of a Private Branch Exchange (PBX) system. This allows them to have the functionality of a PBX system while still being able to use their mobile line for its primary purpose.

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  • 30. 

    What is the maximum number of extensions you can have on MSB?

    • A.

      10

    • B.

      100

    • C.

      110

    Correct Answer
    B. 100
    Explanation
    The question is asking for the maximum number of extensions that can be had on MSB. MSB stands for Most Significant Bit, which is the leftmost bit in a binary number. The MSB can have either a value of 0 or 1. Since binary numbers are base-2, the maximum number of extensions on MSB would be when it is set to 1, followed by all 0s. Therefore, the correct answer is 100.

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  • 31. 

    What is the one off charge for Mobile Switchboard? 

    • A.

      N4,000

    • B.

      N6,500

    • C.

      N12,750

    Correct Answer
    A. N4,000
    Explanation
    The one off charge for Mobile Switchboard is N4,000.

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  • 32. 

    Which one is not a feature of Mobile Switchboard?  

    • A.

      Ability to make calls from international destinations

    • B.

      Auto attendant IVR

    • C.

      Availability of intercom calls

    Correct Answer
    A. Ability to make calls from international destinations
    Explanation
    The correct answer is "Ability to make calls from international destinations". This is not a feature of Mobile Switchboard as it does not provide the ability to make calls from international destinations. Mobile Switchboard is a system that offers features such as auto attendant IVR and availability of intercom calls, but it does not support international calling.

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  • 33. 

    COCP – Tone Upload costs N5,000 and N100 per Line Monthly Subscription

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because it states that the COCP (Call Over Cellular Protocol) Tone Upload costs N5,000 and has a monthly subscription fee of N100 per line. This means that in order to use the COCP Tone Upload service, one would need to pay an initial fee of N5,000 and then an additional N100 per month for each line subscribed to the service.

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  • 34. 

    Which best describes Corporate Ring back tunes?

    • A.

      Allows CUG customers promote their views and events etc. through the ring back tune

    • B.

      Allows corporate customers and smaller businesses promote their events, products, organizations etc. through the ring back tune

    • C.

      Allows customers to send adverts via ring tones

    Correct Answer
    B. Allows corporate customers and smaller businesses promote their events, products, organizations etc. through the ring back tune
    Explanation
    Corporate Ring back tunes allow corporate customers and smaller businesses to promote their events, products, organizations, etc. through the ring back tune. This feature allows these entities to customize the ring back tone that callers hear when they call their phone number. By using this promotional tool, businesses can create brand awareness, advertise their events or products, and showcase their organization to callers, thereby enhancing their marketing efforts and reaching a wider audience.

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  • 35. 

    What is the minimum quantity of SMS that can be qualified as Bulk SMS?

    • A.

      ​500,000

    • B.

      100,000

    • C.

      200,000

    Correct Answer
    C. 200,000
    Explanation
    Bulk SMS refers to the practice of sending a large number of SMS messages to a group of recipients simultaneously. The minimum quantity of SMS that can be considered as Bulk SMS is 200,000. This means that if a sender wants to send a large number of SMS messages, they need to send at least 200,000 messages to qualify as Bulk SMS.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Sep 02, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 05, 2017
    Quiz Created by
    TamyConsulting
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