Management 490 Chapter 3 Part 1

20 Questions | By Roadman19771 | Last updated: Mar 21, 2022 | Total Attempts: 67

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1.

Allow a firm to exploit external opportunities and/or neutralize external threats
- A.
  
  Unique Resources and/or Capabilities
- B.
  
  Core Competency (Distinctive Competence)
- C.
  
  Valuable Resources and/or Capabilities
2.

Only one or a small group of organizations possess a valuable resource or capability
- A.
  
  Unique Resources and/or Capabilities
- B.
  
  Valuable Resources and/or Capabilities
- C.
  
  Organizational Resources
3.

Only result in a competitive advantage if they are uniquely valuable in the external environment
- A.
  
  Organizational Resources
- B.
  
  Intangible Resources
- C.
  
  Tacit Knowledge
4.

A resource or capability that has all the sustainable competitive advantage characteristics and they can be applied to more than one business area
- A.
  
  Unique Resources and/or Capabilities
- B.
  
  Core Competency (Distinctive Competence)
- C.
  
  Agency Problem
5.

Can be touched and/or quantified
- A.
  
  Intangible Resources
- B.
  
  Corporate Governance
- C.
  
  Tangible Resources
6.

Cannot be touched and/or quantified
- A.
  
  Unique Resources and/or Capabilities
- B.
  
  Intangible Resources
- C.
  
  Tangible Resources
7.

The highest ranking officer in a large organization who has the responsibility for setting the strategic direction of a firm
- A.
  
  Chief Executive Officer (CEO)
- B.
  
  Corporate Governance
- C.
  
  Top Management Team
8.

Several high ranking officials such as chief operating officers and vice presidents
- A.
  
  Top Management Team
- B.
  
  Chief Executive Officer (CEO)
- C.
  
  Corporate Governance
9.

Holding balance between economic and social goals, and between individual and communal goals
- A.
  
  Top Management Team
- B.
  
  Chief Executive Officer (CEO)
- C.
  
  Corporate Governance
10.

Managers who attempt to maximize their own self interest at the expense of share holders
- A.
  
  Organizational Resources
- B.
  
  Codified Knowledge
- C.
  
  Agency Problem
11.

Includes things like formulas, designs, and computer code that can be communicated with precision through written means
- A.
  
  Codified Knowledge
- B.
  
  Tacit Knowledge
- C.
  
  Marketing and Sales
12.

Difficult to describe with words
- A.
  
  Tangible Resources
- B.
  
  Tacit Knowledge
- C.
  
  Codified Knowledge
13.

Divides organizational processes into distinct activities that create value for the customer.
- A.
  
  Value Chain
- B.
  
  Tangible Resources
- C.
  
  Organizational Resources
14.

Includes supply chain activities associated with acquiring inputs that are used in the product (warehousing, materials, handling, and inventory control).
- A.
  
  Marketing and Sales
- B.
  
  Inbound Logistics
- C.
  
  Outbound Logistics
15.

Activities related to storing and physically distributing the final product to customers.
- A.
  
  Outbound Logistics
- B.
  
  Inbound Logistics
- C.
  
  Value Chain
16.

Includes finished goods warehousing, order processing, and transportation
- A.
  
  Inbound Logistics
- B.
  
  Corporate Governance
- C.
  
  Outbound Logistics
17.

Transforming inputs into the final product through activities such as machining, assembly, molding, testing, and printing
- A.
  
  Administration
- B.
  
  Operations
- C.
  
  Service
18.

Processes through which the customer can purchase the product and through which they are induced to do so.
- A.
  
  Marketing and Sales
- B.
  
  Operations
- C.
  
  Procurement
19.

Includes advertising, distribution of catalogs, direct sales, distribution channeling, promotion, and pricing
- A.
  
  Outbound Logistics
- B.
  
  Operations
- C.
  
  Marketing and Sales
20.

Providing service to enhance or maintain product value, such as repairing, supplying parts, or installation
- A.
  
  Operations
- B.
  
  Value Chain
- C.
  
  Service