This quiz will cover the product releases and changes from the previous quarter, as well as performance-related questions to test how well you retained the continual efforts Yodle is making to provide great value to our clients.
At the Point of Sale
On the CSC
During the 40 Day Touch
During the 70 Day Touch
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On the 20 Day Call
On the CSC
On the 40 Day Call
On the 70 Day Call
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We speak to it at the 40 and 70 day touch, why would we at the 20 day touch
We don’t want speak to lead ranges within the first 60 days as lead ranges only become relevant at the 70 day touch
We don’t have a touch point at the 20 day mark
Before 30 days we don’t have the data to discuss pacing and really can’t gauge if a client is on track to meet their quoted lead range
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Sales offers an estimate on leads, but never guarantees leads
Sales will only quote the low end of the range, but never quotes the range of leads a client should expect to see
Sales never commits to a time frame other than a 90 day period
A and c are both accurate
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True
False
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True
False
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Only the past 30 days listed in Yodle Live
Days 1-30, days 1-60 and days 1-90 listed in Yodle Live
Days 1-90 and the last 30 days listed in Yodle Live
None of the above
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Pacing Forward, Minimum Pacing, 3-4 Leads
Pacing on Target, Exceeding Expectations, 0 leads
On Pace, Minimal Performance, 1 or Less Leads
Minimal Performance, Pacing Below Expectations, 1 or Less Leads
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Client is reminded that we have a personal interest in providing great service which lines the service rep up to be accountable for the service they are providing.
Ensures client concerns are not left open ended or unanswered.
This is a practice used in a variety of service field including banks, financial services, car rental services and online retail environments. The intent is to display that we are not ‘hiding’ from negative feedback and we committed to proving excellent service.
All of the above.
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Web
Ads
Organic
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Pooled
Dedicated
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$0
$2000
$3000
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Organic Only
Organic or Max Only
Organic, Ads, or Max
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Day 1
Day 8
No need for a maps case
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3 Month Contract w/ prepay
3 Month Contract w/ no prepay
Month to Month Contract w/ 3 months prepay
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True
False
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15 Miles
20 Miles
30 Miles
50 Miles
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True
False
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Website Launch
First Page Rank
Directory Listing
Organic Ranking
A-C
B-D
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True
False
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Total number of clicks from organic
Total number of clicks from directory listings
Total number of clicks from paid ads
Total number of clicks from organic and directory listings
Total number of clicks from organic and ads
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True
False
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True
False
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Phrase Match
Search Match
Broad Match Modifier
Negative Match
Exact Match
Broad Match
I need a criminal lawyer
Criminal lawyer boston
Criminal defense lawyer
Criminal lawyer for shoplifting
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Cost Per Click
Conversion/Conversion Rate
Cost Per Lead
Clickthrough Rate
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CTR
Keyword Relevance
Ad Relevance
SEO Ranking
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True
False
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Quiz Review Timeline (Updated): May 31, 2024 +
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