The L1 Quiz May 2013 assesses knowledge on Evernote's technical and support aspects, focusing on the CEO, server locations, cloud computing misconceptions, backup procedures, manual content, and customer reply protocols.
Zürich Switzerland
San Francisco area, United States of America
Rio de Janeiro, Brazil
All of the above
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True
False
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Every hour
Every Five hours
Every ten hours
This number was not specified in training or the manual
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True
False
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1
2
4
As many times as it takes
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Fixing the customers problem
Fixing the technical issues
Beating the customer into submission
Making the customer happy
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100
150
200
250
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Food
Livescribe Pens
ScanSnap scanners
Penultimate
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@l.evernote.com
@m.evernote.com
@n.evernote.com
There are many variations
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Yes there is a limit
No there is not a limit
It depends
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For free users
For premium users
For free and premium users
None of the above
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True
False
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Uninstall then reinstall
Uninstall, reboot then reinstall
Delete a particular note
Rebuild database
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Account is over 200 notebooks
Account is over 250 notebooks
Account is over 300 notebooks
Notebooks have nothing to do with this error
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True
False
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True
False
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True
False
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Premium user wishes to purchase more space
User has used quota space due to error on our part
User has used quota space due to misunderstanding of how Evernote® works
User has used quota space due to following our support instructions
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True
False
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Ask them
It is located in Zendesk
Reference Cybersource
Check a log
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Database rebuild
Uninstall, reboot, reinstall Uninstall, reboot, reinstall
Try a Beta build
None of these will fix this error
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True
False
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