A Jet Set Test Of Delegation

2.

Delegating responsibility is most effective:

Through clear communication (and the 5 W'S).
Through different channels.
Over the phone.

Correct Answer

A. Through clear communication (and the 5 W'S).

Explanation

Delegating responsibility is most effective when there is clear communication between the delegator and the person being delegated to. Clear communication includes providing all necessary information, such as the who, what, when, where, and why (the 5 W's) of the task. This ensures that the person understands the expectations and can successfully complete the delegated task. Using different channels or communicating over the phone may also be helpful in some situations, but clear communication is the key factor in effective delegation.

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3.

What are the 5 W's of delegation?

Who, What, When, Where, Why.
When, Where, Who, Why, How.
What, Why, When, Where, What.

Correct Answer

A. What, Why, When, Where, What.

Explanation

The correct answer is "What, Why, When, Where, What." When delegating tasks, it is important to first determine what needs to be done and why it is necessary. Then, the timing of the task should be considered, followed by the location or where it will be carried out. Finally, it is important to clarify what the desired outcome or goal of the task is. By following these steps, delegation can be done effectively and efficiently.

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4.

The first "What" of the delegation process:

Is what the task is.
Is what your resources are.
Is what you want for lunch.

Correct Answer

A. Is what the task is.

Explanation

The first "What" of the delegation process refers to identifying what the task is. This step involves clearly understanding and defining the specific task or objective that needs to be delegated. It is important to have a clear understanding of the task in order to effectively communicate it to the person to whom it will be delegated.

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5.

Tina is the owner of a local bookstore. Tina wants someone to go over this month's quarterly inventory, so that they may gain experience dealing with finances along with helping her workload. Tina picks an employee of hers named Bill. Tina addresses Bill as follows: Tina: "Bill, I need you to go over this month's quarterly inventory for me. I know you're the man for the job because you're studying finance and I trust your knowledge. This needs to be done by this Friday, but please try to get as much as you can done today. I have prepared a step-by-step checklist that will help you, and Megan, the assistant manager is here if you have any questions." Which W did Tina Forget?

She did not include what task is to be done.
She did not include where Bill's task fits into the big picture.
She did not include when the task needs to be completed.

Correct Answer

A. She did not include where Bill's task fits into the big picture.

Explanation

The answer states that Tina forgot to include where Bill's task fits into the big picture. Although Tina mentioned what task needs to be done and when it needs to be completed, she did not provide any information about how Bill's task contributes to the overall goals or objectives of the bookstore. This lack of context may make it difficult for Bill to understand the significance of his task and its impact on the bookstore's finances.

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6.

Delegation helps improve:

Both an effective and empowering work environment.
An effective work environment.
An empowering work environment.

Correct Answer

A. Both an effective and empowering work environment.

Explanation

Delegation helps improve both an effective and empowering work environment because it allows for the distribution of tasks and responsibilities among team members. By delegating tasks, individuals are able to focus on their strengths and expertise, leading to increased efficiency and effectiveness in completing tasks. Additionally, delegation empowers team members by providing them with opportunities to take on new challenges, develop new skills, and contribute to the overall success of the team. This fosters a sense of ownership and engagement, creating a positive and empowering work environment.

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7.

Delegation is not:

Used to balance workloads.
Craved by employees.
Pushing off unfavorable tasks to your employees.

Correct Answer

A. Pushing off unfavorable tasks to your employees.

Explanation

Delegation is a process of assigning tasks and responsibilities to others in order to achieve a common goal. It is not about pushing off unfavorable tasks to employees, but rather about distributing workloads, empowering employees, and fostering their growth and development. Delegation is a strategic tool used by effective leaders to enhance productivity and efficiency within a team or organization.

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8.

The 3 steps to delegation are (in order):

Preparing yourself with all the information necessary, clearly communicating to employee, discussing with employee.
Communicating with employee, discussing with employee, checking back with employee.
Preparing yourself with all the information necessary, choosing an employee, communicating with employee.

Correct Answer

A. Preparing yourself with all the information necessary, clearly communicating to employee, discussing with employee.

Explanation

This answer is correct because it accurately lists the three steps to delegation in the correct order. The first step is to prepare yourself with all the necessary information, which involves understanding the task and the employee's capabilities. The second step is to clearly communicate the task and expectations to the employee, ensuring that they understand what needs to be done. The third step is to discuss the task with the employee, providing any necessary guidance or support. This order of steps ensures that the delegation process is effective and efficient.

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9.

The key to effective delegation is:

Choosing your employee at random.
Clearly communicating.
Defining your task.

Correct Answer

A. Clearly communicating.

Explanation

Effective delegation requires clear communication between the delegator and the employee. This involves clearly explaining the task, providing necessary instructions and expectations, and ensuring that the employee understands their responsibilities. Without clear communication, there is a higher chance of misunderstandings, mistakes, and inefficiency in completing the delegated task. Therefore, clearly communicating is essential for successful delegation.

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A Jet Set Test Of Delegation

Delegation is:

Quiz Preview

Delegating responsibility is most effective:

What are the 5 W's of delegation?

The first "What" of the delegation process:

Delegation helps improve:

Delegation is not:

The 3 steps to delegation are (in order):

The key to effective delegation is: