For you to be able to work in the IT helpdesk it is important that you be IT knowledgeable and guide the user in solving the issues they are experiencing. Do you think you are qualified to handle this position in a busy environment? Take up the test below and find out.
Performs low-level formatting of the hard drive
Fixes bad sectors on the hard drive
Recovers lost clusters on the hard drive
Creates partitions on the hard drive
Inkjet Plotter
Laser Printer
Thermal Printer
Dot Matrix printer
InkJet Printer
Normal backup.
Differential backup.
Incremental backup
Copy backup
Raid 0
Raid 1
Raid 5
Raid 10
1
2
3
4
5
6
IEEE 802.11b
IEEE 802.11g
IEEE 802.6
IEEE 802.11a
IEEE 802.11n
21
22
25
28
Class A IP address
Class B IP address
Router address
Loopback address
It is permanently deleted from your mailbox.
It is stored in the Deleted Items folder until the folder is emptied.
It is stored in the Recycle Bin on your computer until it is emptied.
It is temporarily stored on your ISP’s server.
Recipients specified in the Cc field are not displayed to other recipients.
Recipients specified in the Bcc field are not displayed to other recipients.
The Bcc field can only use addresses that are stored in a distribution list.
The Bcc field can only use addresses that are stored in your address book.
.nk2
.pst
.nk1
.dat
Video Graphics Adaptor
Wireless BGN
Network Interface Card
Audio Output Controller
True
False
A distribution list can provide an efficient way to assign access to resources on your network.
A distribution list is feature that allows a user to maintain a list of email addresses and send messages to all of them at once.
A distribution list is a list that multiple users can use to read and send email messages. Distribution lists can also be used to provide a common calendar, allowing multiple users to schedule and view vacation time or work shifts.
Distribution lists are a feature of Microsoft Exchange that are used to share information with others within your organization.
Printer
Keyboard
Mouse
Monitor
Switch
Internet
Server
Router
Token Ring
Star
Bus
Line
Single partition.
Partition with all the hard disk drive capacity.
Partition with most amount of free space.
Partition that will be used to boot the operating system.
Processes tab
Performance tab
Applications tab
Networking tab
0
1
2
3
Hub
Adapter
Router
Modem
199.14.0.0
192.168.0.0
224.0.0.0
10.0.0.0
172.152.0.0
All of the above
Map the host HDD into memory locations.
Map a shortcut to a network location.
Map the path to the local area network gateway.
Send instructions to a user to map the remote local area network.
A schematic drawing of all mapped adapter locations on the network system.
The computer is configured with a static IP address.
The computer is using a dial-up modem.
The computer is being used as an Internet shared connection host
The computer is configured for DHCP and cannot connect to the DHCP server
The computer has been configurd to work with a Linux system.