IT Essentials (ITe V6.0) Chapter 11 Practice Exam

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1. What type of connection would be used to connect a printer directly to the network?

Explanation

Ethernet is the correct answer because it is the most common type of connection used to connect a printer directly to a network. Ethernet allows for fast and reliable communication between devices on the network, making it ideal for connecting printers and other devices that require frequent data transfer. Serial, USB, and Firewire connections are not typically used for connecting printers directly to a network. Serial connections are usually used for connecting devices to a computer, USB connections are commonly used for connecting peripherals directly to a computer, and Firewire connections are primarily used for connecting multimedia devices.

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About This Quiz
IT Essentials (ITe V6.0) Chapter 11 Practice Exam - Quiz

This IT Essentials (ITE v6.0) Chapter 11 Practice Exam assesses knowledge on various printer technologies and connections. It covers inkjet and laser printers, types of connections, and detailed... see moremechanisms, crucial for anyone preparing for IT certifications or enhancing practical IT skills. see less

2. What corrective action should be taken if a printer is printing faded images?

Explanation

If a printer is printing faded images, the most appropriate corrective action would be to replace the toner cartridge. Faded images are often a result of a low or empty toner cartridge, which can affect the quality of the printed output. By replacing the toner cartridge, the printer will have a fresh supply of toner, ensuring that the images are printed with optimal clarity and vibrancy.

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3. What would cause an inkjet printer to fail to print any pages?

Explanation

The ink cartridge being empty would cause an inkjet printer to fail to print any pages. When the ink cartridge is empty, there is no ink available to be used for printing, resulting in no output on the pages. The other options provided (printer software set to toner save, printer ribbon worn out, and printer loaded with the wrong paper type) may affect print quality or cause other issues, but they would not completely prevent the printer from printing any pages.

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4. A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Explanation

The computer will choose the printer that is set as the default printer to be the first option for printing. This is because the default printer is the one that is automatically selected when a print command is executed, unless the user manually selects a different printer.

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5. What are two methods to connect to a printer wirelessly? (Choose two.)

Explanation

The correct answer is IEEE 802.11 standards and Bluetooth. IEEE 802.11 standards refer to the wireless networking protocols commonly known as Wi-Fi, which can be used to connect a printer wirelessly. Bluetooth is another wireless technology that allows devices to connect and communicate with each other, including printers. Both of these methods provide convenient and reliable ways to connect to a printer without the need for physical cables.

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6. The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

Explanation

The correct answer is that the printer does not have enough memory to buffer an entire photograph. When high-resolution photographs are being printed, they require a large amount of memory to store the image data. If the printer's memory is insufficient, it will struggle to buffer the entire photograph, resulting in slow response times. This can cause delays in printing and slow down the overall performance of the LAN.

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7. A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Explanation

To solve the problem of an inkjet color printer printing different colors from those shown on the screen, the user should calibrate the printer. Calibration adjusts the printer settings to align the colors accurately, ensuring that the printed output matches the desired colors on the screen. This process involves adjusting color profiles, color balance, and other settings to achieve accurate color reproduction. By calibrating the printer, the user can resolve the issue of mismatched colors and obtain prints that closely resemble the colors displayed on the screen.

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8. A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?

Explanation

The most likely problem is that the printer is not turned on. This is indicated by the fact that the printer LCD display is blank and unlit, suggesting that there is no power going to the printer.

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9. Which factor affects the speed of an inkjet printer?

Explanation

The desired quality of the image affects the speed of an inkjet printer because higher quality images require more ink to be applied to the paper, which takes more time. Lower quality images can be printed faster because less ink is needed.

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10. What mechanism is used in a laser printer to permanently fuse the toner to the paper?

Explanation

In a laser printer, heat is used to permanently fuse the toner to the paper. As the paper passes through the printer, the toner particles are heated up and melted onto the paper fibers. This process is essential to create a durable and long-lasting printout. The heat causes the toner to bond with the paper, ensuring that it does not smudge or rub off easily. Additionally, the heat also helps in evaporating any remaining moisture from the paper, resulting in a crisp and clear print.

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11. What are two cables that are used to connect a computer to a printer? (Choose two.)

Explanation

Serial and FireWire cables are commonly used to connect a computer to a printer. Serial cables are typically used for older printers and provide a slower data transfer rate. FireWire cables, on the other hand, offer a faster data transfer rate and are commonly used for modern printers. PS/2, eSATA, and HDMI cables are not typically used to connect a computer to a printer.

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12. A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?

Explanation

The technician does not connect the printer initially during the installation process because the printer driver might need to be installed first before the printer is connected. Installing the printer driver ensures that the computer recognizes and communicates with the printer correctly. By installing the driver before connecting the printer, the technician can ensure that the printer functions properly once it is connected.

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13. How can the life of a thermal printer be extended?

Explanation

Cleaning the heating element regularly with isopropyl alcohol can extend the life of a thermal printer. The heating element is a crucial component of the printer that is responsible for generating heat to create the printed image. Over time, the heating element can accumulate dirt, debris, and residue from the printing process, which can affect its performance and lifespan. By regularly cleaning the heating element with isopropyl alcohol, any buildup or contaminants can be removed, ensuring that the element operates efficiently and lasts longer.

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14. In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?

Explanation

To enable one user to share a USB-connected printer with another user on the same network in Windows 8, the "File and printer sharing" option must be configured. This allows the printer to be accessed and used by multiple users on the network. The other options listed, such as Windows firewall, Windows Defender, IEEE 802.11, and virtualization option in BIOS, are not directly related to sharing a printer on a network.

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15. Which statement describes a printer driver?

Explanation

A printer driver is a software that converts a document into a format that a printer can understand. It acts as a translator between the computer and the printer, ensuring that the document is printed correctly. The driver takes the data from the computer and converts it into a language that the printer can interpret, such as PostScript or PCL. This allows the printer to accurately reproduce the document according to the specified settings, such as page layout, font, and color. Without a printer driver, the printer would not be able to understand and print the document correctly.

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16. Which type of print server provides the most functions and capabilities?

Explanation

A dedicated PC print server provides the most functions and capabilities because it is a separate computer solely dedicated to managing printing tasks. This type of print server can handle multiple printers, manage print queues, and provide advanced features such as print job tracking and user authentication. It offers more flexibility and control compared to other options like computer-shared or hardware print servers, which may have limited capabilities or rely on the resources of a shared computer. Additionally, a print server implemented in software may not have the same level of performance and reliability as a dedicated PC print server.

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17. After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Explanation

The technician is applying the step of verifying the solution and system functionality. This step involves restarting the printer and printing a test page to ensure that the solution implemented has resolved the problem and that the printer is functioning correctly. This step helps to confirm that the issue has been resolved and that the system is working as expected.

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18. What is a characteristic of global and per-document options in print settings?

Explanation

Per-document options refer to the settings that can be customized for each individual document, while global options are settings that apply to all documents. The characteristic of per-document options overriding global options means that if a specific setting is configured differently for a document, it will take precedence over the global setting. This allows for more flexibility and customization on a per-document basis, ensuring that specific requirements can be met without affecting the global settings.

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19. A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Explanation

The technician just performed the step of documenting findings, actions, and outcomes. This is evident from the statement that the technician recorded the installation of a new fuser roller unit in the laser printer to solve a printing problem. By documenting this information, the technician is keeping a record of the actions taken to troubleshoot the problem and the outcome of those actions. This step is important in the troubleshooting process as it helps in tracking the progress and ensuring that the correct steps were taken.

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20. What corrective action would a technician take in response to a print spooler error?

Explanation

A print spooler error occurs when there is a problem with the software that manages print jobs in a computer system. Restarting the print spooler is a common corrective action because it allows the software to reset and start fresh, potentially resolving any issues that were causing the error. This action is often effective in resolving print spooler errors without the need for further troubleshooting or intervention.

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21. What is a characteristic of thermal inkjet nozzles?

Explanation

Thermal inkjet nozzles work by heating the ink in a chamber, which creates a bubble of steam. This bubble forces the ink out of the nozzle and onto the paper, creating the desired print. This characteristic allows for precise control and placement of the ink droplets, resulting in high-quality prints.

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22. In laser printing, what is the name of the process of applying toner to the latent image on the drum?

Explanation

Developing is the correct answer because in laser printing, developing refers to the process of applying toner to the latent image on the drum. This is done by using a combination of electrical charges and magnetic fields to attract the toner particles to the areas of the drum that have been exposed to the laser. The toner particles are then transferred onto the paper to create the final printed image.

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23. What are two functions of a print server? (Choose two.)

Explanation

A print server has two main functions. Firstly, it provides print resources to all connected client computers, allowing them to send print jobs to a central printer. Secondly, it stores print jobs in a queue until the printer is ready to process them, ensuring that the print jobs are not lost or sent out of order. These functions help to streamline the printing process and improve efficiency in a networked environment.

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24. What are two probable causes for printer paper jams?

Explanation

Two probable causes for printer paper jams are high humidity and using the wrong type of paper. High humidity can cause the paper to absorb moisture, making it more prone to sticking together and causing jams. Using the wrong type of paper, such as paper that is too thick or too thin for the printer's specifications, can also lead to jams as the printer may not be able to properly feed or handle the paper.

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25. What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

Explanation

The purpose of the Additional Drivers button in the Sharing tab of the Printer Properties is to add additional drivers for other operating systems. This allows the printer to be compatible with different operating systems and ensures that users with different systems can easily connect and print from the printer.

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26. Which action supports an effective printer preventive maintenance program?

Explanation

Resetting the printer page counters if available supports an effective printer preventive maintenance program because it allows for accurate tracking of the printer's usage. By resetting the page counters, the user can monitor the number of pages printed and schedule maintenance tasks accordingly. This helps in identifying potential issues or the need for maintenance before they become major problems. It also ensures that the printer is properly maintained and serviced at the appropriate intervals, leading to improved performance and longevity of the printer.

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What type of connection would be used to connect a printer directly to...
What corrective action should be taken if a printer is printing faded...
What would cause an inkjet printer to fail to print any pages?
A Windows 7 computer has several printers configured in the Control...
What are two methods to connect to a printer wirelessly? (Choose two.)
The users on a LAN are reporting that computers respond slowly...
A user discovers that an inkjet color printer is printing different...
A user tells a technician that the printer does not respond to...
Which factor affects the speed of an inkjet printer?
What mechanism is used in a laser printer to permanently fuse the...
What are two cables that are used to connect a computer to a printer?...
A technician is installing a printer that will be directly connected...
How can the life of a thermal printer be extended?
In Windows 8, what must be configured to enable one user to share a...
Which statement describes a printer driver?
Which type of print server provides the most functions and...
After applying a solution to a printer problem, a technician restarts...
What is a characteristic of global and per-document options in print...
A technician recorded that a new fuser roller unit was installed in a...
What corrective action would a technician take in response to a print...
What is a characteristic of thermal inkjet nozzles?
In laser printing, what is the name of the process of applying toner...
What are two functions of a print server? (Choose two.)
What are two probable causes for printer paper jams?
What is the purpose of the Additional Drivers button in the Sharing...
Which action supports an effective printer preventive maintenance...
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