The 'IT ESSENTIALS FINAL 1-10' quiz assesses foundational knowledge in IT, focusing on hardware, networking, and operating systems. It covers IRQ purposes, printer costs, network segmentation, drive installation, file systems, and IP addressing, essential for budding IT professionals.
Drum
Ink cartridge
Ink ribbon
Paper
Toner
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Concentrator
Hub
PBX
Router
Switch
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The new floppy drive is faulty
The ribbon cable is installed incorrectly.
The jumper settings are set incorrectly for the floppy drive.
The floppy drive has been disabled in the BIOS.
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FAT32
HPFS
NFS
NTFS
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A
B
C
D
E
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Hard drive efficiency
Audio signal
Scanner output
Image properties of a monitor
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Shut down the computer
Click on the Safely Remove Hardware icon in the system tray then on the device.
Right-click on the drive in My Computer, then click on Remove Drive .
Remove the power to the drive.
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Multi-ping attack
Phishing
Ping bomb
Ping of death
Spoofing
Zombie attack
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The technician interrupted a number of times to ask questions.
The technician occasionally confirmed an understanding of the problem.
The customer was escalated to a level-two technician.
The technician ended the call without saying "Have a nice day".
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Create a restore point.
Check the updates for the latest ones.
Disable Automatic Updates to prevent interference with the current operation.
Test all aspects to ensure that the update is correct for the operating system.
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The peripherals can be plugged in and out without turning the laptop off.
Data transfer is more controlled than using the parallel or serial ports.
The peripherals do not need drivers to communicate with the OS.
Connections are much more reliable.
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Wi-Fi
SCSI
Ethernet
USB
IEEE 1394
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Hibernate
Suspend
Left on with no power mode
Soft shutdown
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My Computer
Control Panel
Device Manager
BIOS
Start Menu
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Reboot the laptop.
Reinstall the operating system.
Disconnect the peripherals.
Have the customer verify the problem.
Call a level-2 technician.
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NIC
Wireless NIC
USB gateway
RAID adapter
Multiple slave hard disk adapter
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FTP
DHCP
ICMP
SMTP
APIPA
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The printer is creating electrical noise when it is printing, which causes the computers to shut off.
The power consumption of all devices is too much for the electrical circuit that is provided
The power consumption of all the computers and printers operating simultaneously is causing a power surge.
The power requirements of the printer warm-up cycle cause a spike, which results in the computers shutting down.
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Manufacturer's website
Microsoft Update website
Printer installation disk
Windows Device Manager
Windows hardware profiles
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HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HKEY_CURRENT_CONFIG
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Run convertFAT32.exe.
Restore the data files that were backed up in preparation for the conversion.
Reset the file attribute to show hidden files.
Restart the computer after updating the hard drive to FAT32.
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Convert
Fdisk
Msconfig
Ntbackup
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Manufacturer's website
Microsoft Update website
Printer installation disk
Windows Device Manager
Windows hardware profiles
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Formatting the drive
Deleting the partitions on the hard drive
Overwriting data multiple times, rendering the data unusable
Shattering the hard drive platters with a hammer
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Reinstall the printer driver.
Ensure that there is paper in the paper tray.
Supply a spare printer for the user until the problem is solved
Check the Device Manager on the user computer for hardware problems.
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The technician interrupted a number of times to ask questions.
The technician occasionally confirmed an understanding of the problem.
The customer was escalated to a level-two technician.
The technician ended the call without saying "Have a nice day".
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The NIC driver is out of date.
The operating system is not compatible with the remote sites.
The TCP/IP protocol stack is not loaded.
The default gateway is not set.
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Ethernet and Star
FDDI and Ring
Token Ring and Double Ring
Wireless and Ring
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Run a System Restore from the last restore point.
Use the Add or Remove Hardware applet in the Control Panel to remove the update
Restore the hard drive from the last system backup.
Use the Recovery Console to restore the operating system.
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The power supply converts DC to AC.
The power supply has sufficient wattage to support all components inside the computer.
The power supply provides at least 800 V.
The power supply must have both a P-8 and P-9 connector.
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NIC
Wireless NIC
USB gateway
RAID adapter
Multiple slave hard disk adapter
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Perform input/output between the CPU and peripherals.
Establish peer-to-peer communication between devices and software.
Request information from the CPU.
Access the computer RAM for reading and writing.
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Replace the toner or ink cartridge.
Uninstall and reinstall the printer driver.
Replace the paper with some from a new ream.
Delete the print job from the queue and print again.
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My Computer
Control Panel
Device Manager
BIOS
Start Menu
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Create a restore point.
Check the updates for the latest ones.
Disable Automatic Updates to prevent interference with the current operation.
Test all aspects to ensure that the update is correct for the operating system.
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FTP
DHCP
ICMP
SMTP
APIPA
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Multi-ping attack
Phishing
Ping bomb
Ping of death
Spoofing
Zombie attack
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Device / service failed to start
Floppy disk corrupted
Invalid system disk
Corrupted driver
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A
B
C
D
E
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Create five primary partitions
Create one extended partition with five logical drives within it.
Create one primary partition and an extended partition with four logical drives within it.
Create five extended partitions.
Create one logical partition with five primary partitions within it.
Create one primary partition and one logical partition with four logical drives within it.
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Administrative Tools
BIOS
Command Prompt
Safe mode
System Registry
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Shut down the computer.
Click on the Safely Remove Hardware icon in the system tray then on the device.
Right-click on the drive in My Computer, then click on Remove Drive .
Remove the power to the drive.
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Hard drive efficiency
Audio signal
Scanner output
Image properties of a monitor
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HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HKEY_CURRENT_CONFIG
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BIOS reads the MBR.
NTDETECT.COM is used to detect any installed hardware
NTDLR reads the registry files.
The WINLOGON.EXE program is started.
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Fdisk
Format
Defrag
Disk management
System file checker
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Concentrator
Hub
PBX
Router
Switch
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Making data appear to come from a source other than the actual source.
Sending abnormally large amounts of data to a remote server to prevent user access to the server services.
Intercepting or inserting false information in traffic between two hosts.
Sending bulk e-mail to individuals, lists, or domains intending to prevent users from accessing e-mail.
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