IT Essentials Final 1-10

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  • 1/281 Questions

    Which power mode should be used by a laptop so that all the data is saved, all the applications the user was working on are and there is no power used by the laptop?

    • Hibernate
    • Suspend
    • Left on with no power mode
    • Soft shutdown
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About This Quiz

The 'IT ESSENTIALS FINAL 1-10' quiz assesses foundational knowledge in IT, focusing on hardware, networking, and operating systems. It covers IRQ purposes, printer costs, network segmentation, drive installation, file systems, and IP addressing, essential for budding IT professionals.

IT Essentials Final 1-10 - Quiz

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  • 2. 

    A technician installed a network adapter in a computer and wants to test network connectivity. The ping command can only receive a response from local workstations. What could be causing the problem?

    • The NIC driver is out of date.

    • The operating system is not compatible with the remote sites.

    • The TCP/IP protocol stack is not loaded.

    • The default gateway is not set.

    Correct Answer
    A. The default gateway is not set.
    Explanation
    The default gateway is not set. In order to communicate with devices outside of the local network, a default gateway needs to be configured on the computer. The default gateway is the IP address of the router or gateway device that connects the local network to other networks. Without a default gateway, the computer does not know where to send network traffic that is destined for remote sites. Therefore, the ping command can only receive responses from local workstations because it can only communicate within the local network.

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  • 3. 

    A home computer owner has a PC system that runs Windows XP. For security reasons the owner has been using a limited local user account for a number of years. The owner wishes to install a new piece of software, but the user account does not have the necessary permissions. Which type of account does the owner need to use to install the new software?

    • Server

    • Administrator

    • Root

    • Unlimited

    Correct Answer
    A. Administrator
    Explanation
    The owner needs to use an administrator account to install the new software. An administrator account has the necessary permissions to make changes to the system, including installing software.

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  • 4. 

    A technician wants to create a new partition on a new additional hard drive. Which tool should be used?

    • Scandisk

    • Disk Management

    • Chkdsk

    • Defrag

    • Device Manager

    Correct Answer
    A. Disk Management
    Explanation
    Disk Management should be used to create a new partition on a new additional hard drive. Disk Management is a Windows utility that allows users to manage and organize their hard drives and partitions. It provides options to create, delete, format, and resize partitions, making it the appropriate tool for the technician to use in this scenario.

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  • 5. 

    Why does the cable from the power supply to the motherboard have different colored wires?

    • A single wire could not carry enough current.

    • There is one wire for each motherboard component.

    • Each wire carries a different voltage.

    • The motherboard slot requires the number of wires that are represented by the different colors.

    Correct Answer
    A. Each wire carries a different voltage.
    Explanation
    The cable from the power supply to the motherboard has different colored wires because each wire carries a different voltage. This is necessary because different components on the motherboard require different levels of voltage to function properly. By using different colored wires, it becomes easier to identify and connect the wires to the correct voltage pins on the motherboard, ensuring that each component receives the appropriate voltage it needs to operate effectively.

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  • 6. 

    A customer who owns a business that creates high-quality color graphic images wants a new printer. The customer already has an ink-jet printer. Which type of printer would be a good recommendation?

    • Dot-matrix

    • Solid-ink

    • Daisy-wheel

    • Thermal

    Correct Answer
    A. Solid-ink
    Explanation
    A solid-ink printer would be a good recommendation for the customer who owns a business that creates high-quality color graphic images. Solid-ink printers use solid sticks of ink that melt and are sprayed onto the paper, resulting in vibrant and precise color prints. They are known for their exceptional color accuracy and smooth color transitions, making them ideal for graphic-intensive printing tasks. Additionally, solid-ink printers are reliable and cost-effective, as they require less maintenance and produce less waste compared to other types of printers.

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  • 7. 

    The company ABC reports that unauthorized communication from outside the network has caused serious problems in the finance department. Which software tool will help prevent this situation from occurring again in the future?

    • Antivirus program

    • Firewall

    • Network analyzer

    • Spyware program

    Correct Answer
    A. Firewall
    Explanation
    A firewall is a software tool that helps prevent unauthorized communication from outside the network. It acts as a barrier between the internal network and external sources, monitoring and controlling incoming and outgoing network traffic. By implementing a firewall, the company ABC can protect its finance department from future unauthorized communication and potential security breaches.

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  • 8. 

    Which port is used only for input?

    • PS/2

    • Component

    • Speaker

    • DVI

    • Parallel

    Correct Answer
    A. PS/2
    Explanation
    The PS/2 port is used only for input. It is a type of port used to connect keyboards and mice to a computer. It is not used for output or any other purpose. Therefore, the PS/2 port is the correct answer for the question.

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  • 9. 

    What must be done before a technician cleans a very dirty LCD screen on a laptop?

    • Place the laptop in standby mode.

    • Remove the screen from the laptop.

    • Remove the battery.

    • Enable the autoclean setting in the BIOS.

    Correct Answer
    A. Remove the battery.
    Explanation
    Before a technician cleans a very dirty LCD screen on a laptop, they must remove the battery. This is important because removing the battery ensures that there is no power running through the laptop, reducing the risk of electrical shock or damage to the screen during the cleaning process.

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  • 10. 

    A student wishes to buy a computer suitable for game playing. What CPU speed would be appropriate for game playing?

    • 44.1 MHz

    • 100 MB/s

    • 3 GHz

    • 1 TB

    Correct Answer
    A. 3 GHz
    Explanation
    A CPU speed of 3 GHz would be appropriate for game playing because it indicates a high processing speed, allowing the computer to handle complex tasks and calculations required for gaming. Higher CPU speeds result in faster and smoother gameplay, as the computer can quickly process and execute game instructions. This ensures that the games run without lag or delays, providing an optimal gaming experience for the student.

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  • 11. 

    At which TCP/IP model layer would a MAC address be found?

    • Application

    • Transport

    • Internet

    • Network access

    Correct Answer
    A. Network access
    Explanation
    A MAC address, also known as a Media Access Control address, is a unique identifier assigned to a network interface card (NIC) by the manufacturer. It is used at the network access layer of the TCP/IP model. This layer is responsible for the physical transmission of data over a network, including the formatting and addressing of data packets. Therefore, a MAC address would be found at the network access layer.

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  • 12. 

    What must be done before a techniciancleans a very dirty LCD screen on a laptop?

    • Place the laptop in standby mode.

    • Remove the screen from the laptop.

    • Remove the battery.

    • Enable the autoclean setting in the BIOS.

    Correct Answer
    A. Remove the battery.
    Explanation
    Before cleaning a very dirty LCD screen on a laptop, it is important to remove the battery. This is because cleaning the screen with the battery still in place can pose a risk of electrical shock. By removing the battery, the technician ensures their safety while cleaning the screen.

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  • 13. 

    Which environmental factor helps ensure optimal performance for laptops?

    • The humidity level should always be below 20 percent.

    • Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.

    • In dusty conditions, laptop vents should be partially covered to prevent the internal components from getting dirty.

    • Laptops should be cleaned every month or the internal components will be damaged.

    Correct Answer
    A. Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.
    Explanation
    The optimal temperature range for laptops is between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating. This temperature range allows the laptop's internal components to function properly without getting too hot, which can lead to performance issues or damage to the hardware. Maintaining a suitable temperature helps ensure that the laptop operates at its best and avoids any potential overheating problems.

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  • 14. 

    A user is reporting that a new external hard drive is defective. The laptop will allow access to the drive at times, and then will report that the drive cannot be found. Upon an initial examination of the laptop, it is discovered that the user has ten USB devices connected to the laptop. What is the best quick solution to this problem?

    • Remove all the peripherals except the hard drive and observe the results

    • Move the laptop to another location and observe the results.

    • Replace the power adapter and observe the results.

    • Replace the USB hub and observe the results.

    • Flash the BIOS on the laptop and observe the results.

    Correct Answer
    A. Remove all the peripherals except the hard drive and observe the results
    Explanation
    The best quick solution to this problem is to remove all the peripherals except the hard drive and observe the results. This is because having too many USB devices connected to the laptop can cause power and resource issues, leading to intermittent access to the external hard drive. By removing the peripherals, the laptop can allocate sufficient power and resources to the hard drive, potentially resolving the issue of it not being found.

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  • 15. 

    A technician is asked to wire a network that supports CSMA/CD. Which architecture and physical topology should the technician use for supporting this access control method?

    • Ethernet and Star

    • FDDI and Ring

    • Token Ring and Double Ring

    • Wireless and Ring

    Correct Answer
    A. Ethernet and Star
    Explanation
    CSMA/CD (Carrier Sense Multiple Access/Collision Detection) is an access control method used in Ethernet networks. In this method, devices on the network listen for carrier signals before transmitting data and if a collision occurs, the devices involved in the collision detect it and take appropriate actions. Therefore, the technician should use the Ethernet architecture and a star physical topology. In a star topology, all devices are connected to a central hub or switch, allowing for easy detection of collisions and efficient communication.

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  • 16. 

    A user is reporting that a new external hard drive is defective. The laptop will allow access to the drive at times, and then will report that the drive cannot be found. Upon an initial examination of the laptop, it is discovered that the user has ten USB devices connected to the laptop. What is the best quick solution to this problem?

    • Remove all the peripherals except the hard drive and observe the results.

    • Move the laptop to another location and observe the results.

    • Replace the power adapter and observe the results.

    • Replace the USB hub and observe the results.

    • Flash the BIOS on the laptop and observe the results.

    Correct Answer
    A. Remove all the peripherals except the hard drive and observe the results.
    Explanation
    The user's laptop has ten USB devices connected to it, which may be causing a power or resource overload. By removing all the peripherals except the hard drive, the laptop will have fewer devices to power and communicate with, reducing the chances of any conflicts or issues. This will help determine if the problem lies with the number of USB devices connected or if it is specifically related to the external hard drive.

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  • 17. 

    When calculating the total cost of ownership of a printer it is necessary to consider the cost of the consumables. Which two consumables are associated with an inkjet printer? (Choose two.)

    • Drum

    • Ink cartridge

    • Ink ribbon

    • Paper

    • Toner

    Correct Answer(s)
    A. Ink cartridge
    A. Paper
    Explanation
    When calculating the total cost of ownership of an inkjet printer, it is important to consider the cost of the consumables. Two consumables associated with an inkjet printer are ink cartridges and paper. Ink cartridges are necessary for printing and need to be replaced when they run out. Paper is also essential for printing documents and needs to be regularly replenished. The drum, ink ribbon, and toner are not associated with inkjet printers and therefore not relevant to the question.

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  • 18. 

    The technician has been asked to upgrade the printer driver for an old printer. What is the best source for a new driver?

    • Manufacturer's website

    • Microsoft Update website

    • Printer installation disk

    • Windows Device Manager

    • Windows hardware profiles

    Correct Answer
    A. Manufacturer's website
    Explanation
    The best source for a new driver for an old printer is the manufacturer's website. This is because the manufacturer's website is likely to have the most up-to-date and compatible driver for the specific printer model. The manufacturer knows their product best and regularly updates their website with the latest drivers, ensuring optimal performance and compatibility. Other sources like the Microsoft Update website, printer installation disk, Windows Device Manager, or Windows hardware profiles may not have the most recent driver version or may not support the specific printer model.

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  • 19. 

    A technician is asked to wire a network that supports CSMA/CD. Which architecture and physical topology should the technician use for supporting this access control method?

    • Ethernet and Star

    • FDDI and Ring

    • Token Ring and Double Ring

    • Wireless and Ring

    Correct Answer
    A. Ethernet and Star
    Explanation
    The technician should use Ethernet and Star architecture and physical topology to support CSMA/CD access control method. In Ethernet, multiple devices are connected to a central hub or switch in a star topology, allowing for easy troubleshooting and scalability. CSMA/CD (Carrier Sense Multiple Access with Collision Detection) is the access control method used in Ethernet networks, where devices listen for carrier signals before transmitting data and detect collisions if multiple devices transmit at the same time. Therefore, Ethernet and Star topology are the appropriate choices for supporting CSMA/CD.

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  • 20. 

    A customer needs to purchase a new power supply for a computer. What must be considered when selecting an appropriate power supply?

    • The power supply converts DC to AC.

    • The power supply has sufficient wattage to support all components inside the computer.

    • The power supply provides at least 800 V.

    • The power supply must have both a P-8 and P-9 connector.

    Correct Answer
    A. The power supply has sufficient wattage to support all components inside the computer.
    Explanation
    When selecting an appropriate power supply for a computer, it is important to consider whether the power supply has sufficient wattage to support all components inside the computer. This is because different components require different amounts of power, and if the power supply does not have enough wattage, it may not be able to provide enough power to all the components, leading to instability or failure of the system.

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  • 21. 

    ABC Inc. decided to integrate redundancy by connecting multiple hard disks to duplicate the information they store. Which type of adapter will need to be installed on the servers to accomplish the desired redundancy?

    • NIC

    • Wireless NIC

    • USB gateway

    • RAID adapter

    • Multiple slave hard disk adapter

    Correct Answer
    A. RAID adapter
    Explanation
    To accomplish the desired redundancy of duplicating information stored on multiple hard disks, ABC Inc. would need to install a RAID adapter on the servers. RAID (Redundant Array of Independent Disks) is a technology that allows for the simultaneous use of multiple hard drives to improve performance, reliability, and redundancy. By using a RAID adapter, the server can manage and control the multiple hard disks effectively, ensuring that data is duplicated and stored across the disks for redundancy purposes.

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  • 22. 

    When installing a service pack or security patches on an operating system, what should be done to protect the system in the event of a faulty or aborted installation?

    • Create a restore point.

    • Check the updates for the latest ones.

    • Disable Automatic Updates to prevent interference with the current operation.

    • Test all aspects to ensure that the update is correct for the operating system.

    Correct Answer
    A. Create a restore point.
    Explanation
    When installing a service pack or security patches on an operating system, it is important to create a restore point to protect the system in the event of a faulty or aborted installation. A restore point allows the system to be rolled back to a previous state before the installation, effectively undoing any changes made during the installation process. This ensures that if something goes wrong or the installation is not successful, the system can be restored to its previous working condition without any major consequences.

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  • 23. 

    Which network protocol is used to automatically assign an IP address to a computer on a network?

    • FTP

    • DHCP

    • ICMP

    • SMTP

    • APIPA

    Correct Answer
    A. DHCP
    Explanation
    DHCP (Dynamic Host Configuration Protocol) is the correct answer because it is the network protocol used to automatically assign an IP address to a computer on a network. DHCP allows network administrators to manage and allocate IP addresses dynamically, making it easier to connect devices to a network without manually configuring each one. FTP (File Transfer Protocol) is used for transferring files, ICMP (Internet Control Message Protocol) is used for network error reporting, SMTP (Simple Mail Transfer Protocol) is used for sending emails, and APIPA (Automatic Private IP Addressing) is a feature that assigns a private IP address when DHCP is not available.

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  • 24. 

    A user has been writing data to a USB flash memory drive. What should the user do before removing the device?

    • Shut down the computer.

    • Click on the Safely Remove Hardware icon in the system tray then on the device.

    • Right-click on the drive in My Computer, then click on Remove Drive .

    • Remove the power to the drive.

    Correct Answer
    A. Click on the Safely Remove Hardware icon in the system tray then on the device.
    Explanation
    Before removing a USB flash memory drive, it is important to safely eject it to avoid data loss or corruption. Clicking on the Safely Remove Hardware icon in the system tray and then selecting the device ensures that all data transfers are completed and the drive is safely disconnected from the computer. This allows the operating system to properly close any open files and ensure that the drive is ready to be removed without causing any damage or data loss.

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  • 25. 

    Which Registry file contains information about all software that is installed on a Windows XP computer?

    • HKEY_CLASSES_ROOT

    • HKEY_CURRENT_USER

    • HKEY_LOCAL_MACHINE

    • HKEY_CURRENT_CONFIG

    Correct Answer
    A. HKEY_LOCAL_MACHINE
    Explanation
    The HKEY_LOCAL_MACHINE registry file contains information about all software that is installed on a Windows XP computer. This registry file is a hierarchical database that stores configuration settings and options for the operating system and installed software. It includes information about system hardware, device drivers, and software settings. The HKEY_LOCAL_MACHINE registry file is accessible to all users on the computer and is commonly used for system-wide settings and configurations.

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  • 26. 

    Which power mode should be used by a laptop so that all the data is saved, all the applications the user was working on are left open, and there is no power used by the laptop?

    • Hibernate

    • Suspend

    • Left on with no power mode

    • Soft shutdown

    Correct Answer
    A. Hibernate
    Explanation
    Hibernate is the correct answer because it allows the laptop to save all the data and keep all the applications the user was working on open. In hibernate mode, the laptop shuts down completely, but it saves the current state of the system to the hard drive. This allows the laptop to resume exactly where it left off when it is powered on again. Additionally, hibernate mode consumes no power, making it an energy-efficient option.

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  • 27. 

    A home computer owner has a PC system that runs Windows XP. For security reasons the owner has been using a limited local user account for a number of years. The owner wishes to install a new piece of software, but the user account does not have the necessary permissions. Which type of account does the owner need to use to install the new software?

    • Server

    • Administrator

    • Root

    • Unlimited

    Correct Answer
    A. Administrator
    Explanation
    The owner needs to use an administrator account to install the new software. An administrator account has the necessary permissions to make system-level changes and install software on a Windows XP PC.

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  • 28. 

    Which two general precautions should be taken before replacing any non-hot-swappable laptop component? (Choose two.)

    • Disconnect the power cord.

    • Keep any component in a plastic bag until installation.

    • Remove any batteries.

    • Use carpets in cool areas.

    • Wear rubber-soled shoes to work with the computer.

    Correct Answer(s)
    A. Disconnect the power cord.
    A. Remove any batteries.
    Explanation
    Before replacing any non-hot-swappable laptop component, it is important to disconnect the power cord to ensure that there is no electrical current running through the device, reducing the risk of electric shock or damage to the component. Additionally, removing any batteries is necessary to prevent any power supply to the laptop during the replacement process, ensuring safety and avoiding any potential damage to the component or the laptop itself.

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  • 29. 

    A technician is asked to wire a network that supports CSMA/CD. Which architecture and physical topology should the technician use for supporting this access control method?

    • Ethernet and Star

    • FDDI and Ring

    • Token Ring and Double Ring

    • Wireless and Ring

    Correct Answer
    A. Ethernet and Star
    Explanation
    CSMA/CD (Carrier Sense Multiple Access with Collision Detection) is a protocol used in Ethernet networks to prevent data collisions. In a CSMA/CD network, multiple devices share the same communication medium and listen for carrier signals before transmitting data. If two devices transmit at the same time and a collision occurs, they detect the collision and retransmit at a later time. The correct answer is "Ethernet and Star" because Ethernet is the standard technology used in CSMA/CD networks, and the star topology is commonly used in Ethernet networks. In a star topology, all devices are connected to a central hub or switch, allowing for easy management and troubleshooting.

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  • 30. 

    Which environmental factor helps ensure optimal performance for laptops?

    • The humidity level should always be below 20 percent.

    • Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.

    • In dusty conditions, laptop vents should be partially covered to prevent the internal components from getting dirty.

    • Laptops should be cleaned every month or the internal components will be damaged.

    Correct Answer
    A. Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.
    Explanation
    The correct answer is that the temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating. This is because laptops are designed to operate within a certain temperature range, and if the temperature exceeds this range, it can lead to overheating, which can cause damage to the internal components of the laptop. Therefore, maintaining the temperature within the recommended range is important for optimal performance and to prevent any potential damage.

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  • 31. 

    A technician installed a network adapter in a computer and wants to test network connectivity. The ping command can only receive a response from local workstations. What could be causing the problem?

    • The NIC driver is out of date.

    • The operating system is not compatible with the remote sites.

    • The TCP/IP protocol stack is not loaded.

    • The default gateway is not set.

    Correct Answer
    A. The default gateway is not set.
    Explanation
    The default gateway is not set. In order for the computer to communicate with devices outside of its local network, it needs to know where to send the data. The default gateway is the IP address of the router that connects the local network to other networks. If the default gateway is not set, the computer does not know where to send the data and therefore cannot establish network connectivity with remote sites.

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  • 32. 

    A customer needs to purchase a new power supply for a computer. What must be considered when selecting an appropriate power supply?

    • The power supply converts DC to AC.

    • The power supply has sufficient wattage to support all components inside the computer.

    • The power supply provides at least 800 V.

    • The power supply must have both a P-8 and P-9 connector.

    Correct Answer
    A. The power supply has sufficient wattage to support all components inside the computer.
    Explanation
    When selecting an appropriate power supply for a computer, it is important to consider whether the power supply has sufficient wattage to support all components inside the computer. This is because different computer components require different amounts of power, and if the power supply does not have enough wattage, it may not be able to provide enough power to all the components, leading to potential performance issues or even damage to the computer.

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  • 33. 

    Which power management method offers the most power management features?

    • ACPI

    • AMP

    • APM

    • UPS

    • WPM

    Correct Answer
    A. ACPI
    Explanation
    ACPI (Advanced Configuration and Power Interface) is a power management method that offers the most power management features compared to the other options listed. ACPI is an industry standard that allows the operating system to control power usage, device configuration, and system states. It provides advanced features such as power management profiles, thermal management, device power control, and system sleep states. This makes ACPI the most comprehensive power management method among the given options.

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  • 34. 

    A customer complains that a scanner has suddenly stopped producing clear images. Which preventive maintenance task has the customer most likely forgotten to do?

    • Update the firmware

    • Visually inspect the scanner glass

    • Remove dust from the fans

    • Inspect the scanner cables

    Correct Answer
    A. Visually inspect the scanner glass
    Explanation
    The customer most likely forgot to visually inspect the scanner glass. This is because if the scanner glass is dirty or smudged, it can result in unclear images being produced. By regularly inspecting and cleaning the scanner glass, the customer can prevent such issues and ensure clear images are obtained.

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  • 35. 

    Which environmental factor helps ensure optimal performance for laptops?

    • The humidity level should always be below 20 percent.

    • Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.

    • In dusty conditions, laptop vents should be partially covered to prevent the internal components from getting dirty.

    • Laptops should be cleaned every month or the internal components will be damaged.

    Correct Answer
    A. Temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating.
    Explanation
    The correct answer is that temperature should be preferentially between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius) to avoid overheating. This is because laptops are designed to operate within a specific temperature range to ensure optimal performance and prevent damage from overheating. Operating outside of this temperature range can cause the laptop to overheat, leading to decreased performance and potential damage to internal components. Therefore, maintaining a suitable temperature is crucial for the proper functioning of laptops.

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  • 36. 

    The driver for a network interface card has been updated on a Windows XP computer. All network access has been lost. Which steps in the Windows XP Classic View should be followed to roll back the network interface card driver?

    • Choose Start > Settings > Control Panel. Double-click System. Click the Hardware tab. Choose Device Manager. Double-click the NIC adapter. Click the Driver tab. Click the Roll Back Driver button.

    • Choose Start > Settings > Control Panel. Double-click Network Connections. Right-click the NIC. Choose Properties > Uninstall.

    • Choose Start > Settings > Control Panel. Double-click System. Click the Hardware tab. Choose Device Manager. Choose Action > Uninstall.

    • Choose Start > Settings > Control Panel. Double-click Add or Remove Programs. Click Change.

    Correct Answer
    A. Choose Start > Settings > Control Panel. Double-click System. Click the Hardware tab. Choose Device Manager. Double-click the NIC adapter. Click the Driver tab. Click the Roll Back Driver button.
    Explanation
    To roll back the network interface card driver on a Windows XP computer, the user should follow these steps:
    1. Choose Start > Settings > Control Panel.
    2. Double-click System.
    3. Click the Hardware tab.
    4. Choose Device Manager.
    5. Double-click the NIC adapter.
    6. Click the Driver tab.
    7. Click the Roll Back Driver button.

    This will revert the network interface card driver to the previous version and potentially restore network access.

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  • 37. 

    Refer to the exhibit. Which type of removable media is depicted?

    • Hard disk

    • USB optical drive

    • PC card

    • Flash drive

    Correct Answer
    A. Flash drive
    Explanation
    The exhibit is not available, so it is difficult to provide a specific explanation. However, a flash drive is a type of removable media that is commonly used for storing and transferring data. It is a small, portable device that uses flash memory to store information. Flash drives are often recognized by their compact size and USB connection, making them easy to use and compatible with various devices.

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  • 38. 

    Which type of standard interface allows users to connect and disconnect peripheral devices while the computer is running without having to restart?

    • IDE

    • SATA

    • PATA

    • USB

    Correct Answer
    A. USB
    Explanation
    USB (Universal Serial Bus) is the correct answer because it is a standard interface that allows users to connect and disconnect peripheral devices while the computer is running without having to restart. USB ports are widely available on computers and support hot-swapping, which means devices can be plugged in or unplugged without disrupting the computer's operation. IDE, SATA, and PATA are types of interfaces used for connecting storage devices, but they do not support hot-swapping like USB does.

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  • 39. 

    After Windows XP has been installed, which program would a technician use to select the programs that will run at startup?

    • Ntldr

    • Regedit

    • Msconfig

    • Task Manager

    Correct Answer
    A. Msconfig
    Explanation
    After Windows XP has been installed, a technician would use the "msconfig" program to select the programs that will run at startup. This program allows the technician to manage the startup process, enabling or disabling specific programs to run automatically when the computer starts up. By using msconfig, the technician can control the programs that load during startup, which can help improve the computer's performance and troubleshoot any issues related to startup programs.

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  • 40. 

    A network administrator has finished migrating from a peer-to-peer network to a new client-server network configuration. What are two advantages of the new configuration? (Choose two.)

    • The total cost of the new solution is considerably lower.

    • Data is more secure in the event of hardware failures.

    • Individual users are in control of their own computers and network resources

    • Data resources and access are centrally controlled.

    • Personnel costs are lower because a dedicated network administrator is no longer necessary.

    Correct Answer(s)
    A. Data is more secure in the event of hardware failures.
    A. Data resources and access are centrally controlled.
    Explanation
    The new client-server network configuration provides two advantages. Firstly, data is more secure in the event of hardware failures. This is because the data is stored centrally on servers, which are typically equipped with redundancy measures such as RAID and backup systems. Secondly, data resources and access are centrally controlled. This means that the network administrator has the ability to manage and control user access to data and resources, ensuring better security and efficient allocation of resources.

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  • 41. 

    When starting a computer, a customer can no longer select two of the operating systems that are installed. Which file may be corrupted and causing this error?

    • BOOT.INI

    • STARTUP.INI

    • SYSTEM.INI

    • WIN.INI

    Correct Answer
    A. BOOT.INI
    Explanation
    When starting a computer, the BOOT.INI file is responsible for displaying the list of operating systems installed on the system. If this file is corrupted, it can cause the error where the customer is unable to select two operating systems.

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  • 42. 

    A student wishes to buy a computer suitable for game playing. What CPU speed would be appropriate for game playing?

    • 44.1 MHz

    • 100 MB/s

    • 3 GHz

    • 1 TB

    Correct Answer
    A. 3 GHz
    Explanation
    A CPU speed of 3 GHz would be appropriate for game playing because higher CPU speeds allow for faster processing and better performance in demanding tasks like gaming. Games often require a lot of processing power to run smoothly and handle complex graphics and calculations. A higher CPU speed ensures that the computer can handle the demands of modern games and provide a smooth gaming experience without lag or slowdowns.

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  • 43. 

    The company ABC reports that unauthorized communication from outside the network has caused serious problems in the finance department. Which software tool will help prevent this situation from occurring again in the future?

    • Antivirus program

    • Firewall

    • Network analyzer

    • Spyware program

    Correct Answer
    A. Firewall
    Explanation
    A firewall is a software tool that helps prevent unauthorized communication from outside the network. It acts as a barrier between the internal network and external sources, monitoring and controlling incoming and outgoing network traffic. By implementing a firewall, the company ABC can protect its finance department from unauthorized access and communication, reducing the risk of future problems caused by external sources.

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  • 44. 

    Which type of power connector is used to connect devices such as optical drives and hard drives?

    • 20-pin

    • 24-pin

    • Berg

    • Molex

    • P8

    • P9

    Correct Answer
    A. Molex
    Explanation
    The Molex power connector is commonly used to connect devices such as optical drives and hard drives. It is a type of power connector that provides a reliable and secure connection to these devices. The Molex connector has multiple pins that fit into corresponding sockets on the device, ensuring a stable power supply. It is widely used in computer systems and other electronic devices to provide power to various components.

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  • 45. 

    A customer is experiencing repeated paper jams on a laser printer. Which quick solution might correct this problem?

    • Power cycle the printer.

    • Download and install a new printer driver.

    • Replace the paper in the input tray with new paper.

    • Remove and replace the primary corona wire.

    Correct Answer
    A. Replace the paper in the input tray with new paper.
    Explanation
    Replacing the paper in the input tray with new paper might correct the repeated paper jams. This is because the paper in the tray could be causing the jams due to factors such as being too old, wrinkled, or damaged. By replacing it with fresh paper, the customer can eliminate any potential issues with the paper itself and reduce the chances of experiencing further jams.

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  • 46. 

    Why does the cable from the power supply to the motherboard have different colored wires?

    • A single wire could not carry enough current.

    • There is one wire for each motherboard component.

    • Each wire carries a different voltage.

    • The motherboard slot requires the number of wires that are represented by the different colors.

    Correct Answer
    A. Each wire carries a different voltage.
    Explanation
    The cable from the power supply to the motherboard has different colored wires because each wire carries a different voltage. This is necessary because different components on the motherboard require different levels of voltage to function properly. By using different colored wires, it becomes easier to identify and connect the wires to the correct components, ensuring that each component receives the appropriate voltage for its operation.

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  • 47. 

    When installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should the technician use to clean the contacts?

    • Glass cleaner

    • Isopropyl alcohol

    • Mild detergent

    • Rubbing alcohol

    • Slightly abrasive cleanser

    Correct Answer
    A. Isopropyl alcohol
    Explanation
    Isopropyl alcohol is the recommended solution for cleaning the contacts on a network adapter. Isopropyl alcohol is a commonly used cleaning agent for electronic components because it evaporates quickly and leaves no residue. It is effective in removing dirt, dust, and oils from the contacts without causing any damage. Glass cleaner, mild detergent, rubbing alcohol, and slightly abrasive cleanser are not suitable for cleaning electronic contacts as they may leave residue or cause damage to the delicate components.

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  • 48. 

    A customer is considering an inkjet printer to print batches of colored documents that will be immediately stacked and packaged for shipping. What advice should a technician give the customer?

    • The resolution of an inkjet printer is too low for this work.

    • An inkjet printer has limited color capability.

    • Immediately after printing, the ink is wet.

    • An inkjet printer is a high cost option.

    Correct Answer
    A. Immediately after printing, the ink is wet.
    Explanation
    When the customer is considering an inkjet printer to print batches of colored documents that will be immediately stacked and packaged for shipping, the technician should advise them that immediately after printing, the ink is wet. This is important information for the customer to know because if the ink is wet, there is a risk of smudging or smearing the documents during the stacking and packaging process.

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  • 49. 

    A customer needs to purchase a new power supply for a computer. What must be considered when selecting an appropriate power supply?

    • The power supply converts DC to AC.

    • The power supply has sufficient wattage to support all components inside the computer.

    • The power supply provides at least 800 V.

    • The power supply must have both a P-8 and P-9 connector.

    Correct Answer
    A. The power supply has sufficient wattage to support all components inside the computer.
    Explanation
    The most important consideration when selecting an appropriate power supply for a computer is to ensure that it has sufficient wattage to support all components inside the computer. This is because different components in a computer require different amounts of power, and if the power supply does not have enough wattage, it may not be able to provide enough power to all the components, leading to system instability or failure. Therefore, it is crucial to choose a power supply with sufficient wattage to meet the power demands of the computer.

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Quiz Review Timeline (Updated): Nov 10, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Nov 10, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 16, 2012
    Quiz Created by
    Pstam424512
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