IT Essentials Chapter 1 - 10 Examination

42 Questions | Total Attempts: 137

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IT Essentials Chapter 1 - 10 Examination

Picardal Institute of Science and Technology IT Essentials Examination.


Questions and Answers
  • 1. 
    ABC Inc. decided to integrate redundancy by connecting multiple hard disks to duplicate the information they store. Which type of adapter will need to be installed on the servers to accomplish the desired redundancy?
    • A. 

      NIC

    • B. 

      Wireless NIC

    • C. 

      USB gateway

    • D. 

      RAID adapter

    • E. 

      Multiple slave hard disk adapter

  • 2. 
    Which power mode should be used by a laptop so that all the data is saved, all the applications the user was working on are left open, and there is no power used by the laptop?
    • A. 

      Hibernate

    • B. 

      Suspend

    • C. 

      Left on with no power mode

    • D. 

      Soft shutdown

  • 3. 
    3) When a Windows XP computer has completed the POST for each adapter card that has a BIOS, what is the next step during the boot sequence?
    • A. 

      BIOS reads the MBR.

    • B. 

      NTDETECT.COM is used to detect any installed hardware.

    • C. 

      NTDLR reads the registry files.

    • D. 

      The WINLOGON.EXE program is started.

  • 4. 
    A user is reporting that a new external hard drive is defective. The laptop will allow access to the drive at times, and then will report that the drive cannot be found. Upon an initial examination of the laptop, it is discovered that the user has ten USB devices connected to the laptop.
    • A. 

      Remove all the peripherals except the hard drive and observe the results.

    • B. 

      Move the laptop to another location and observe the results.

    • C. 

      Replace the power adapter and observe the results.

    • D. 

      Replace the USB hub and observe the results.

    • E. 

      Flash the BIOS on the laptop and observe the results.

  • 5. 
    Refer to the exhibit. Which type of removable media is depicted?
    • A. 

      Hard disk

    • B. 

      USB optical drive

    • C. 

      PC card

    • D. 

      Flash drive

  • 6. 
    Where can a user change the idle time after which a laptop will switch to standby mode?
    • A. 

      Right-click the desktop, then click Power Modes > Standby.

    • B. 

      Right-click My Computer, then click Properties > Hardware > Device Manager > ACPI.

    • C. 

      Left-click Start > Control Panel > Power Options, then click the Power Schemes tab.

    • D. 

      Left-click Start > All Programs > Accessories > System Tools > Power Management.

  • 7. 
    What is the default subnet mask for a Class A network?
    • A. 

      0.0.0.255

    • B. 

      0.0.255.255

    • C. 

      0.255.255.255

    • D. 

      255.0.0.0

    • E. 

      255.255.0.0

    • F. 

      255.255.255.0

  • 8. 
     When installing the Windows XP operating system, a technician is given a choice of file systems to use. If security is a requirement, which file system should be chosen?
    • A. 

      FAT32

    • B. 

      HPFS

    • C. 

      NFS

    • D. 

      NTFS

  • 9. 
    A technician is asked to configure the time the system must be idle before the hard disk spins down on all the Windows-based laptops in the company. The technician configured the power options in Windows but it appears to have no effect. Where should the technician look to enable power management?
    • A. 

      Administrative Tools

    • B. 

      BIOS

    • C. 

      Command Prompt

    • D. 

      Safe mode

    • E. 

      System Registry

  • 10. 
    Which three things should be investigated first when troubleshooting a printer? (Choose three.)
    • A. 

      Equipment power

    • B. 

      Corrupt print driver

    • C. 

      Low-ink warning

    • D. 

      Out of paper

    • E. 

      Operating system compatibility

    • F. 

      Firmware version

  • 11. 
    A technician is having trouble with laptops that keep overheating. What preventive maintenance procedure can be performed on the laptops to reduce this problem?
    • A. 

      Regularly replace the laptop battery.

    • B. 

      Encourage users to run the laptop from the battery more often.

    • C. 

      Encourage users to run the laptop from the AC adapter more often.

    • D. 

      Remove and clean the CPU.

    • E. 

      Clean the air vents.

    • F. 

      Replace the fan.

  • 12. 
    The technician has been asked to upgrade the printer driver for an old printer. What is the best source for a new driver?
    • A. 

      Manufacturer's website

    • B. 

      Printer installation disk

    • C. 

      Windows Device Manager

    • D. 

      Windows hardware profiles Windows hardware profiles Windows hardware profiles

  • 13. 
    When analyzing a protocol used on the network, it is discovered that multicast messages are being sent to network devices. Which class of IP addressing is being used to send these messages?
    • A. 

      Class A

    • B. 

      Class B

    • C. 

      Class C

    • D. 

      Class D

    • E. 

      Class E

  • 14. 
    A user has been writing data to a USB flash memory drive. What should the user do before removing the device?
    • A. 

      Shut down the computer.

    • B. 

      Click on the Safely Remove Hardware icon in the system tray then on the device.

    • C. 

      Right-click on the drive in My Computer, then click on Remove Drive.

    • D. 

      Remove the power to the drive.

  • 15. 
    Which three rules increase the level of password strength? (Choose three.)
    • A. 

      Passwords should never expire.

    • B. 

      Passwords should be a combination of letters and numbers.

    • C. 

      Passwords should be changed by the user after specific periods of time.

    • D. 

      Password expiration and lockout policies should be clearly defined.

    • E. 

      Passwords should be short to reduce the chances of users forgetting them.

  • 16. 
    Which two interface types make it possible to attach different external components to laptops and desktops without powering the computer off? (Choose two.)
    • A. 

      ExpressCard

    • B. 

      PS/2

    • C. 

      ISA

    • D. 

      PCMCIA

    • E. 

      USB

  • 17. 
    A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?
    • A. 

      The computer automatically boots into Safe Mode and displays a warning on the The PC automatically boots into Safe Mode and displays a warning on the screen.

    • B. 

      The screen flashes with a red background and displays a warning message.

    • C. 

      The computer emits a pattern of beeps indicating the failing device.

    • D. 

      The computer returns an error message indicating the I/O address of the failing The computer returns an error message indicating the I/O device is weak.

  • 18. 
    Which type of power connector is used to connect devices such as optical drives and hard drives?
    • A. 

      20-pin

    • B. 

      24-pin

    • C. 

      Berg

    • D. 

      Molex

    • E. 

      P8

    • F. 

      P9

  • 19. 
    What characterizes a DDoS attack?
    • A. 

      Many hosts participate in a coordinated attack.

    • B. 

      Infected computers are called Daemons.

    • C. 

      It is easy to identify the source of the attack.

    • D. 

      All hosts must be in the same geographic area.

  • 20. 
    A technician has replaced a failing floppy drive. While testing the new drive, the technician notices that the floppy drive light remains lit constantly. What is most likely the cause of the problem?
    • A. 

      The new floppy drive is faulty.

    • B. 

      The ribbon cable is installed incorrectly.

    • C. 

      The jumper settings are set incorrectly for the floppy drive.

    • D. 

      The floppy drive has been disabled in the BIOS.

  • 21. 
    Which type of cable standard uses a 9-pin connector and supports data rates in excess of 800 Mbps?
    • A. 

      DB-9

    • B. 

      DB-25

    • C. 

      IEEE 1284

    • D. 

      IEEE 1394a

    • E. 

      IEEE 1394b

  • 22. 
    A technician wishes to boot a computer using a CD-ROM that contains a limited operating system and diagnostic utilities. Where would the technician set the boot order for the PC?
    • A. 

      My Computer

    • B. 

      Control Panel

    • C. 

      Device Manager

    • D. 

      BIOS

    • E. 

      Start Menu

  • 23. 
    Which two general precautions should be taken before replacing any non-hot-swappable laptop component? (Choose two.)
    • A. 

      Disconnect the power cord.

    • B. 

      Keep any component in a plastic bag until installation.

    • C. 

      Remove any batteries.

    • D. 

      Use carpets in cool areas.

    • E. 

      Wear rubber-soled shoes to work with the computer.

  • 24. 
    A computer can access devices on the same network but can not access devices on other networks. What is the probable cause of this problem?
    • A. 

      The cable is not connected properly to the NIC.

    • B. 

      The computer has an invalid IP address.

    • C. 

      The computer has an incorrect subnet mask.

    • D. 

      The computer has an invalid default gateway address.

  • 25. 
    What is the purpose of an IRQ?
    • A. 

      Perform input/output between the CPU and peripherals.

    • B. 

      Establish peer-to-peer communication between devices and software.

    • C. 

      Request information from the CPU.

    • D. 

      Access the computer RAM for reading and writing.

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