Quiz 1: Introduction

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1. Our business is busiest between

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About This Quiz
Quiz 1: Introduction - Quiz

2.

What first name or nickname would you like us to use?

You may optionally provide this to label your report, leaderboard, or certificate.

2. What is the password to log into your phone?

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3. What should you ALWAYS do before ending your shift?

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4. We currently have more than 90 websites that we sell and rent merchandise from.

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5. Our websites include

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6. How many options does the customer have when they call in?

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7. The average pick-up time goal for a phone call is

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8. What is "Step 1" for any customer service representative?

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9. What do you do when you first arrive at your desk at the beginning of the shift?

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10. Our company started with 15 employees and has now grown to 500 employees.

Explanation

Our company started with 2 employees and we now have over 50 full time staff and hundreds of seasonal and part time staff.

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Our business is busiest between
What is the password to log into your phone?
What should you ALWAYS do before ending your shift?
We currently have more than 90 websites that we sell and rent...
Our websites include
How many options does the customer have when they call in?
The average pick-up time goal for a phone call is
What is "Step 1" for any customer service representative?
What do you do when you first arrive at your desk at the beginning of...
Our company started with 15 employees and has now grown to 500...
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